Old IT won't provide documentation or passwords
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@syko24 said in Old IT won't provide documentation or passwords:
I agree on this being a legal issue. I mean if I assist them in getting access to the domain and it turns out that they technically don't own it, then I am opening myself up to liability.
Well, only if you break the law. How can you aid them other than begging the previous provider to turn it over? If you try to crack the password or go over there with a baseball bat, yeah, you'd get in trouble for those things.
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@syko24 said in Old IT won't provide documentation or passwords:
At this point my only option to support their hardware is to modify the root password on their VMWare server and then modify the domain admin password assuming there is no encryption in place. I would much rather the client contact their attorney and have the old IT hand everything over.
Pretty much, yeah, if they aren't willing to take the proper business steps, all you can do is mitigate.
