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    Outlook failing to open from multiple customers...

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    • dbeatoD
      dbeato @frodooftheshire
      last edited by

      @frodooftheshire said in Outlook failing to open from multiple customers...:

      @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

      Well, you probably are correct. I should have been more specific pointing to that Office 2013 and up are Click-to-Run.

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      • DashrenderD
        Dashrender @dbeato
        last edited by

        @dbeato said in Outlook failing to open from multiple customers...:

        @Dashrender said in Outlook failing to open from multiple customers...:

        @WLS-ITGuy said in Outlook failing to open from multiple customers...:

        @Dashrender said in Outlook failing to open from multiple customers...:

        @dbeato said in Outlook failing to open from multiple customers...:

        Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

        https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

        Do you know - does this only affect O365 Office users?

        So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

        Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

        What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

        I have zero click 2 run - I'm all office 2016

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