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    Outlook failing to open from multiple customers...

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    • dbeatoD
      dbeato
      last edited by

      Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

      https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

      WLS-ITGuyW DashrenderD 2 Replies Last reply Reply Quote 3
      • dbeatoD
        dbeato
        last edited by

        Also others can look at this
        https://gallery.technet.microsoft.com/office/Script-for-Update-or-8fb223bd

        1 Reply Last reply Reply Quote 0
        • WLS-ITGuyW
          WLS-ITGuy @dbeato
          last edited by

          @dbeato said in Outlook failing to open from multiple customers...:

          Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

          https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

          This worked perfectly!

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            according to this updated article, MS has released a fix for this now.

            https://mspoweruser.com/outlook-for-windows-crashes-immediately-after-starting-up-microsoft-is-investigating-the-issue/

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @dbeato
              last edited by

              @dbeato said in Outlook failing to open from multiple customers...:

              Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

              https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

              Do you know - does this only affect O365 Office users?

              coliverC WLS-ITGuyW 2 Replies Last reply Reply Quote 0
              • coliverC
                coliver @Dashrender
                last edited by

                @Dashrender said in Outlook failing to open from multiple customers...:

                @dbeato said in Outlook failing to open from multiple customers...:

                Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                Do you know - does this only affect O365 Office users?

                Nope, everyone.

                1 Reply Last reply Reply Quote 0
                • WLS-ITGuyW
                  WLS-ITGuy @Dashrender
                  last edited by

                  @Dashrender said in Outlook failing to open from multiple customers...:

                  @dbeato said in Outlook failing to open from multiple customers...:

                  Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                  https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                  Do you know - does this only affect O365 Office users?

                  So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @WLS-ITGuy
                    last edited by

                    @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                    @Dashrender said in Outlook failing to open from multiple customers...:

                    @dbeato said in Outlook failing to open from multiple customers...:

                    Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                    https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                    Do you know - does this only affect O365 Office users?

                    So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                    Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                    dbeatoD 1 Reply Last reply Reply Quote 0
                    • IRJI
                      IRJ
                      last edited by

                      No issues on Ubuntu 20.04 using OWA on Office 365 😉

                      1 Reply Last reply Reply Quote 2
                      • dbeatoD
                        dbeato @Dashrender
                        last edited by

                        @Dashrender said in Outlook failing to open from multiple customers...:

                        @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                        @Dashrender said in Outlook failing to open from multiple customers...:

                        @dbeato said in Outlook failing to open from multiple customers...:

                        Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                        https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                        Do you know - does this only affect O365 Office users?

                        So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                        Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                        What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                        F DashrenderD 2 Replies Last reply Reply Quote 0
                        • F
                          frodooftheshire
                          last edited by

                          It can hit anybody using Office 2016 and newer. My first client that had issues was using Windows 8.1 and Office Home & Business 2016 with an IMAP account from GoDaddy.

                          1 Reply Last reply Reply Quote 0
                          • F
                            frodooftheshire @dbeato
                            last edited by

                            @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                            dbeatoD 1 Reply Last reply Reply Quote 0
                            • dbeatoD
                              dbeato @frodooftheshire
                              last edited by

                              @frodooftheshire said in Outlook failing to open from multiple customers...:

                              @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                              Well, you probably are correct. I should have been more specific pointing to that Office 2013 and up are Click-to-Run.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @dbeato
                                last edited by

                                @dbeato said in Outlook failing to open from multiple customers...:

                                @Dashrender said in Outlook failing to open from multiple customers...:

                                @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                                @Dashrender said in Outlook failing to open from multiple customers...:

                                @dbeato said in Outlook failing to open from multiple customers...:

                                Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                                https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                                Do you know - does this only affect O365 Office users?

                                So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                                Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                                What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                                I have zero click 2 run - I'm all office 2016

                                1 Reply Last reply Reply Quote 0
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