Migrate Spiceworks Tickets to Service Desk Plus?

Is there a good way to do this both for current tickets and keep the history of tickets?

Minion Queen

Can you import an Excel spread sheet? You can pull tickets out via a spreadsheet from Spiceworks.

thanksajdotcom

@thecreativeone91 said:

@Minion-Queen Sweet. Looks Like I can. http://www.manageengine.com/products/service-desk-msp/help/adminguide/requests/import-requests-fromxls.html

Danielle with the save!! ON AN IT QUESTION TO BOOT!

scottalanmiller

Danielle for the win.

DFTW

JaredBusch

I REALLY need to take the time to look at setting this up

Dashrender

I REALLY need to take the time to look at setting this up

DItto

scottalanmiller

I REALLY need to take the time to look at setting this up

Talk to @Katie she runs ours. It's a good system. Very enterprise.

It makes spiceworks look like a toy.

scottalanmiller

It's a pretty serious ticketing system. Very stable, a bit complex. More like what you find outside of the SMB.

JaredBusch

@JaredBusch said:

I REALLY need to take the time to look at setting this up

Talk to @Katie she runs ours. It's a good system. Very enterprise.

I need it for the same reason you guys use it.