Migrate Spiceworks Tickets to Service Desk Plus?
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Is there a good way to do this both for current tickets and keep the history of tickets?
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Can you import an Excel spread sheet? You can pull tickets out via a spreadsheet from Spiceworks.
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@thecreativeone91 said:
@Minion-Queen Sweet. Looks Like I can. http://www.manageengine.com/products/service-desk-msp/help/adminguide/requests/import-requests-fromxls.html
Danielle with the save!! ON AN IT QUESTION TO BOOT!
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Danielle for the win.
DFTW
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I REALLY need to take the time to look at setting this up
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@JaredBusch said:
I REALLY need to take the time to look at setting this up
Talk to @Katie she runs ours. It's a good system. Very enterprise.
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It makes spiceworks look like a toy.
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It's a pretty serious ticketing system. Very stable, a bit complex. More like what you find outside of the SMB.
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@scottalanmiller said:
@JaredBusch said:
I REALLY need to take the time to look at setting this up
Talk to @Katie she runs ours. It's a good system. Very enterprise.
I need it for the same reason you guys use it.
