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    fwconsole creating many emails through our Barracuda mail filter

    IT Discussion
    freepbx 14 sangoma freepbx
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    • WLS-ITGuyW
      WLS-ITGuy
      last edited by

      UPDATE:

      I checked all modules and all are up to date. I also disabled all the commercial modules that I know I don't use and that didn't change anything.

      1 Reply Last reply Reply Quote 0
      • dbeatoD
        dbeato
        last edited by

        what is the message that you are getting from the Barracuda?

        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          What did you change? Because those cron jobs do not normally send anything.

          WLS-ITGuyW 1 Reply Last reply Reply Quote 0
          • WLS-ITGuyW
            WLS-ITGuy @dbeato
            last edited by

            @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

            what is the message that you are getting from the Barracuda?

            Alert: High out-queue length. out-queue length: 2420

            This alert applies to the Barracuda Email Security Gateway at IP address 172.16.0.3(MAC address: 4C:CC:6A:24:CB:74 / serial number: 851091) with a default domain of 'wls.wels.net'.

            dbeatoD 1 Reply Last reply Reply Quote 0
            • WLS-ITGuyW
              WLS-ITGuy @JaredBusch
              last edited by

              @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

              What did you change? Because those cron jobs do not normally send anything.

              I haven't changed anything other than applying updates through Update Manager

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              • WLS-ITGuyW
                WLS-ITGuy
                last edited by

                Whatever it is runs a cron every minute or every 5 depending on the error.

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                • dbeatoD
                  dbeato @WLS-ITGuy
                  last edited by

                  @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                  @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                  what is the message that you are getting from the Barracuda?

                  Alert: High out-queue length. out-queue length: 2420

                  This alert applies to the Barracuda Email Security Gateway at IP address 172.16.0.3(MAC address: 4C:CC:6A:24:CB:74 / serial number: 851091) with a default domain of 'wls.wels.net'.

                  Yeah, that is normal but on the queue. What does it show as the error that is sending on an email?

                  WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                  • WLS-ITGuyW
                    WLS-ITGuy @dbeato
                    last edited by

                    @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                    @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                    @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                    what is the message that you are getting from the Barracuda?

                    Alert: High out-queue length. out-queue length: 2420

                    This alert applies to the Barracuda Email Security Gateway at IP address 172.16.0.3(MAC address: 4C:CC:6A:24:CB:74 / serial number: 851091) with a default domain of 'wls.wels.net'.

                    Yeah, that is normal but on the queue. What does it show as the error that is sending on an email?

                    For this one: Cron asterisk@freepbx /usr/local/sbin/fwconsole util cleanplaybackcache -q

                    I get: /bin/sh: /usr/local/sbin/fwconsole: No such file or directory

                    WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                    • WLS-ITGuyW
                      WLS-ITGuy @WLS-ITGuy
                      last edited by

                      Sangoma's response was to turn off the cron jobs that were causing the issues.

                      That doesn't answer the question of why they are suddenly happening and what changed to make them happen.

                      dbeatoD 1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @WLS-ITGuy
                        last edited by

                        @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                        Sangoma's response was to turn off the cron jobs that were causing the issues.

                        That doesn't answer the question of why they are suddenly happening and what changed to make them happen.

                        I would check on the system you have and check what is sending emails instead.

                        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                        • WLS-ITGuyW
                          WLS-ITGuy @dbeato
                          last edited by

                          @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                          @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                          Sangoma's response was to turn off the cron jobs that were causing the issues.

                          That doesn't answer the question of why they are suddenly happening and what changed to make them happen.

                          I would check on the system you have and check what is sending emails instead.

                          Freepbx is set to email through Exchange

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                          • WLS-ITGuyW
                            WLS-ITGuy
                            last edited by

                            This is what shows up in the barracuda queue:

                            alt text

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                            • dbeatoD
                              dbeato
                              last edited by

                              Check this
                              https://issues.freepbx.org/browse/FREEPBX-11275
                              On your cronjob do you have the following at the end of it?

                              > /dev/null 2>&1
                              
                              WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                              • WLS-ITGuyW
                                WLS-ITGuy @dbeato
                                last edited by

                                @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                                Check this
                                https://issues.freepbx.org/browse/FREEPBX-11275
                                On your cronjob do you have the following at the end of it?

                                > /dev/null 2>&1
                                

                                Full cron list:

                                * * * * * [ -x /var/www/html/admin/modules/dashboard/scheduler.php ] && /var/www/html/admin/modules/dashboard/scheduler.php > /dev/null 2>&1
                                */1 * * * * /var/lib/asterisk/bin/pagepro-scheduler.php 2>&1 >/dev/null
                                47 3 * * * /usr/sbin/fwconsole certificates --updateall -q 2>&1 >/dev/null
                                */15 * * * * [ -e /etc/asterisk/firewall.enabled ] && touch /var/spool/asterisk/incron/firewall.firewall
                                @daily  [ -e /var/www/html/admin/modules/sysadmin/bin/check_portal.php ] && /var/www/html/admin/modules/sysadmin/bin/check_portal.php >/dev/null 2>&1
                                @daily  [ -x /var/lib/asterisk/agi-bin/ddns_client.php ] && /var/lib/asterisk/agi-bin/ddns_client.php >/dev/null 2>&1
                                51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q
                                * * * * * [ -x /var/lib/asterisk/bin/schedtc.php ] && /var/lib/asterisk/bin/schedtc.php
                                @hourly  [ -x /var/lib/asterisk/bin/storage.php ] && /var/lib/asterisk/bin/storage.php >/dev/null 2>&1
                                @daily /usr/local/sbin/fwconsole pms mk_dirty > /dev/null 2>&1
                                * * * * * /usr/local/sbin/fwconsole pms wu_alert > /dev/null 2>&1
                                * * * * * /usr/local/sbin/fwconsole queuestats --syncall >> /tmp/reader.log 2>&1
                                30 22 * * * /usr/local/sbin/fwconsole recordingreports -s -c -q > /dev/null 2>&1
                                0 0 1 * * php /var/lib/asterisk/agi-bin/backuprecordings.php  > /dev/null 2>&1
                                @daily [ -x /var/lib/asterisk/bin/freepbx_sipstation_check ] && /var/lib/asterisk/bin/freepbx_sipstation_check 2>&1 > /dev/null
                                * * * * * php /var/lib/asterisk/bin/vqplus_generate_periodical_events.php > /dev/null 2>&1
                                @daily  [ -x /var/lib/asterisk/agi-bin/update_license.php ] && /var/lib/asterisk/agi-bin/update_license.php --delay
                                12 5 * * * [ -e /usr/local/sbin/fwconsole ] && /usr/local/sbin/fwconsole ma listonline --sendemail -q > /dev/null 2>&1
                                
                                dbeatoD 1 Reply Last reply Reply Quote 0
                                • dbeatoD
                                  dbeato @WLS-ITGuy
                                  last edited by

                                  @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                  51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q

                                  so change this line to, that way it doesn't send an email.

                                  51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q > /dev/null 2>&1
                                  WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                  • WLS-ITGuyW
                                    WLS-ITGuy @dbeato
                                    last edited by

                                    @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                                    @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                    51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q

                                    so change this line to, that way it doesn't send an email.

                                    51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q > /dev/null 2>&1
                                    

                                    Done. We'll see what happens in an hour 🙂

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                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      Or, put the symlink back as the bug report stated.

                                      1 Reply Last reply Reply Quote 2
                                      • WLS-ITGuyW
                                        WLS-ITGuy
                                        last edited by

                                        Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                        dbeatoD JaredBuschJ 2 Replies Last reply Reply Quote 1
                                        • dbeatoD
                                          dbeato @WLS-ITGuy
                                          last edited by

                                          @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                          Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                          Awesome!

                                          WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                          • WLS-ITGuyW
                                            WLS-ITGuy @dbeato
                                            last edited by

                                            @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                                            @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                            Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                            Awesome!

                                            Thanks! I tried finding something online but your Google-fu is better than mine.

                                            I am a little disappointed in Sangoma support though.

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