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    NextCloud web interface painfully slow

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    • B
      bnrstnr
      last edited by bnrstnr

      Vultr's reply...

      Hello,

It does not seem that any other guests on the host are using an excessive amount of CPU power.

First, I would check your configurations on your running services to see if anything is out of the ordinary. If all seems to be in check, we can migrate your instance to a new host to see if that resolves the issue.

Let us know your findings and how you'd like to proceed.
      DustinB3403D 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @bnrstnr
        last edited by

        @bnrstnr said in NextCloud web interface painfully slow:

        Vultr's reply...

        Hello,

It does not seem that any other guests on the host are using an excessive amount of CPU power.

First, I would check your configurations on your running services to see if anything is out of the ordinary. If all seems to be in check, we can migrate your instance to a new host to see if that resolves the issue.

Let us know your findings and how you'd like to proceed.

        Have em move it and see if that fixes the issue. Nothing in what you've shown seems excessive so make them do some work as a means of troubleshooting.

        travisdh1T 1 Reply Last reply Reply Quote 1
        • travisdh1T
          travisdh1 @DustinB3403
          last edited by

          @DustinB3403 said in NextCloud web interface painfully slow:

          @bnrstnr said in NextCloud web interface painfully slow:

          Vultr's reply...

          Hello,

It does not seem that any other guests on the host are using an excessive amount of CPU power.

First, I would check your configurations on your running services to see if anything is out of the ordinary. If all seems to be in check, we can migrate your instance to a new host to see if that resolves the issue.

Let us know your findings and how you'd like to proceed.

          Have em move it and see if that fixes the issue. Nothing in what you've shown seems excessive so make them do some work as a means of troubleshooting.

          Yeah, it's not like that's going to be more than clicking a button for them.

          1 Reply Last reply Reply Quote 0
          • 1
            1337
            last edited by 1337

            Can't remember where I saw it but some company with a lot of cloud instances were using scripts that would automatically kill an instance and start it on another server if it started being slow. They found that once it start getting slow it would never recover it's original speed and get back to it's former self so this is how they solved it. You never know what else is running on the same host and how many VMs.

            Can you yourself someway force the instance to move to another host on vultr?

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @1337
              last edited by

              @Pete-S said in NextCloud web interface painfully slow:

              Can't remember where I saw it but some company with a lot of cloud instances were using scripts that would automatically kill an instance and start it on another server if it started being slow. They found that once it start getting slow it would never recover it's original speed and get back to it's former self so this is how they solved it. You never know what else is running on the same host and how many VMs.

              Can you yourself someway force the instance to move to another host on vultr?

              There is no web interface for that. I'd be surprised if the API had it.

              1 1 Reply Last reply Reply Quote 0
              • 1
                1337 @scottalanmiller
                last edited by 1337

                @scottalanmiller How about if you take a snapshot, then kill the instance and then restore. Will it end up on the same host?

                I'm not a vultr user so I'm just guessing here :smiling_face_with_open_mouth:

                1 Reply Last reply Reply Quote 0
                • ObsolesceO
                  Obsolesce @bnrstnr
                  last edited by

                  @bnrstnr said in NextCloud web interface painfully slow:

                  @travisdh1 said in NextCloud web interface painfully slow:

                  @bnrstnr Something is not right in CPU land there. Can you see what process(es) are eating your CPU time?

                  Is there something better than top/htop to visualize the processes?

                  I use Glances

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @Obsolesce
                    last edited by

                    @Obsolesce said in NextCloud web interface painfully slow:

                    @bnrstnr said in NextCloud web interface painfully slow:

                    @travisdh1 said in NextCloud web interface painfully slow:

                    @bnrstnr Something is not right in CPU land there. Can you see what process(es) are eating your CPU time?

                    Is there something better than top/htop to visualize the processes?

                    I use Glances

                    Me too. Or Netdata when I need even more.

                    1 Reply Last reply Reply Quote 0
                    • B
                      bnrstnr
                      last edited by

                      So, this morning I requested that they migrate my instance to a new host and they came back with this:

                      Hello,

We have detected a system issue with the node hosting the instances listed above. Our engineering team applied system updates and scheduled a brief maintenance window to perform a node restart. Once rebooted we expect your server performance to return to normal.

Date and Time:

Dec-06-2018 08:00 UTC (Dec-06-2018 03:00 Local Time)

Please note: This event will reboot your affected instances. Your data and configurations will not be affected by the reboot.

Vultr.com Support
                      1 1 Reply Last reply Reply Quote 0
                      • 1
                        1337 @bnrstnr
                        last edited by

                        @bnrstnr said in NextCloud web interface painfully slow:

                        So, this morning I requested that they migrate my instance to a new host and they came back with this:

                        Did it solve the problem?

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          bnrstnr @1337
                          last edited by

                          @Pete-S said in NextCloud web interface painfully slow:

                          @bnrstnr said in NextCloud web interface painfully slow:

                          So, this morning I requested that they migrate my instance to a new host and they came back with this:

                          Did it solve the problem?

                          It wont happen until tomorrow at 3am, I'll let you guys know when I get back into work in the morning.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            Why should you have to wait?

                            B 1 Reply Last reply Reply Quote 0
                            • B
                              bnrstnr @Dashrender
                              last edited by bnrstnr

                              @Dashrender said in NextCloud web interface painfully slow:

                              Why should you have to wait?

                              Probably because instead of migrating me they're going to just reboot the host? They're just scheduling maintenance to give the other users on that host a heads up?

                              I would prefer they just migrate me, but if they say that they've discovered an issue and will fix it, then I guess that's good with me, too.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @bnrstnr
                                last edited by

                                @bnrstnr said in NextCloud web interface painfully slow:

                                @Dashrender said in NextCloud web interface painfully slow:

                                Why should you have to wait?

                                Probably because instead of migrating me they're going to just reboot the host? They're just scheduling maintenance to give the other users on that host a heads up?

                                I would prefer they just migrate me, but if they say that they've discovered an issue and will fix it, then I guess that's good with me, too.

                                Right - but you have a problem NOW. As such, assuming you can afford the downtime now to migrate to a new host, why wait? Unless all hosts have this problem, and they will be rolling this patch out globally? Just seems odd that you have to continue to suffer, days after you first reported a possible problem.

                                B 1 Reply Last reply Reply Quote 1
                                • B
                                  bnrstnr @Dashrender
                                  last edited by

                                  @Dashrender said in NextCloud web interface painfully slow:

                                  Right - but you have a problem NOW. As such, assuming you can afford the downtime now to migrate to a new host, why wait? Unless all hosts have this problem, and they will be rolling this patch out globally? Just seems odd that you have to continue to suffer, days after you first reported a possible problem.

                                  I don't disagree with you. If it were totally broken I would definitely push harder, but I can live with a slow web interface for another day. This problem is pretty low priority for me right now.

                                  1 Reply Last reply Reply Quote 0
                                  • B
                                    bnrstnr
                                    last edited by

                                    This morning my instance is snappy as expected. All pages load almost instantly again. Woo hoo!

                                    1 Reply Last reply Reply Quote 2
                                    • DustinB3403D
                                      DustinB3403
                                      last edited by

                                      Only took the better part of a week to get this resolved. . .

                                      B 1 Reply Last reply Reply Quote 0
                                      • B
                                        bnrstnr @DustinB3403
                                        last edited by

                                        @DustinB3403 said in NextCloud web interface painfully slow:

                                        Only took the better part of a week to get this resolved. . .

                                        haha I honestly didn't even reply to their message until yesterday. The slow resolution was definitely all on me.

                                        Here's an updated shot of glances
                                        2a4ad1f5-2969-4fd6-aeab-bf6cae0ffd43-image.png

                                        1 Reply Last reply Reply Quote 1
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