Permissions between O365 systems



  • I have a customer who has an O365 account. The owners of that company have created a new company, I believe it is completely separate.

    Is there a way to grant R/W access to accounts created in a new O365 instance with permissions granted to the other?



  • Can't you add both domains to the same O365 account?



  • Yeah should be able to add both domains to the account then assign R/W permissions to the users and mailboxes.


  • Service Provider

    I have a client like that. The owners own two different companies. Both domains were added to the portal. The owners have email addresses for both domains, but one mailbox. Some employees have both, some just have one depending on what they do.



  • @Mike-Davis said in Permissions between O365 systems:

    I have a client like that. The owners own two different companies. Both domains were added to the portal. The owners have email addresses for both domains, but one mailbox. Some employees have both, some just have one depending on what they do.

    How does billing work? All on one or are they somehow split?


  • Service Provider

    @Dashrender said in Permissions between O365 systems:

    How does billing work? All on one or are they somehow split?

    It's all one. The billing is by mailbox. I'm not sure how they handle it on the accounting side, but they must have it figured out because the receptionist answers the phone for both companies so there are other shared services.

    I would rather do things this way than have a portal for each domain and have each user have two mailboxes. There are a few reasons I say this and they may seem trivial, but they become annoying after a while.

    Why I hate two mailboxes:
    Stored passwords don't work.
    The URL for office 365 is the same so the magic "remember password" box in Outlook doesn't work. Every time you restart Outlook, you have to pay attention to which account is prompting you and put the right password in.
    Two places to look for everything. Two inboxes, two calendars, etc. It sucks to have to look all over for stuff.
    Multiple accounts to add to phones and other devices. At least the mobile devices do a better job than windows storing the password, but it's still multiple places to look for stuff.
    It will cost you more if you are paying for the mailboxes. You have to pay for each mailbox in each domain, so it will cost you twice as much. I suppose you could have E1 in one domain and E3 in another, but you get the idea.



  • These are two independent businesses. There is a separate receptionist/phone answerer for the new company. What's weird is that they told me that all doctors actually get paid by the first company... But this was just an off the cuff conversation, so it could be wrong.



  • @Dashrender said in Permissions between O365 systems:

    @Mike-Davis said in Permissions between O365 systems:

    I have a client like that. The owners own two different companies. Both domains were added to the portal. The owners have email addresses for both domains, but one mailbox. Some employees have both, some just have one depending on what they do.

    How does billing work? All on one or are they somehow split?

    Billing is to the primary domain.

    I have clients similar to this where they created 2 separate email accounts, one for each domain and billing is split by their accounting department (based on cost of the subscription for each email account).

    I have another client who also has multiple domains registered however chose to retain 1 single email account with aliases created for their other domains. This allowed them to receive all emails in a single email and respond according to whichever domain they wished.



  • @Mike-Davis That is how I have seen it done before where is divided by employees in different companies.


  • Service Provider

    @Dashrender said in Permissions between O365 systems:

    I have a customer who has an O365 account. The owners of that company have created a new company, I believe it is completely separate.

    Is there a way to grant R/W access to accounts created in a new O365 instance with permissions granted to the other?

    If they do not want to buy a completely separate thing and manage multiple accounts, then you just add the domain to the current setup and the accounting department will have to split the billing appropriately when they do the books.

    You assigned users the email addresses and accesses they need. Done.



  • @JaredBusch said in Permissions between O365 systems:

    @Dashrender said in Permissions between O365 systems:

    I have a customer who has an O365 account. The owners of that company have created a new company, I believe it is completely separate.

    Is there a way to grant R/W access to accounts created in a new O365 instance with permissions granted to the other?

    If they do not want to buy a completely separate thing and manage multiple accounts, then you just add the domain to the current setup and the accounting department will have to split the billing appropriately when they do the books.

    You assigned users the email addresses and accesses they need. Done.

    Assuming they have two separate accounting departments, that's the challenge. They don't even know their current/future setup, at least not well enough to explain it to me.


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