EDGE E3 SSD Drives
-
xByte has stopped marketing them because customers having issues with them.
We have them in 2 servers here, and have had no issues.
What has everyone's experience been? I am wondering if I should keep using them or not.
-
That sucks. Have they offered to replace them with something else?
-
Someone on here, Willard I think, had a hell of a time with them. xByte ended up replacing them with Dell drives at no cost to him.
-
I just got off the phone with them.... This is not good at all
-
more details please.
-
It seems the drives are failing a lot... We are going to have to replace them all
-
@aaronstuder said in EDGE E3 SSD Drives:
It seems the drives are failing a lot... We are going to have to replace them all
xByte going to help you out any?
-
@dafyre said in EDGE E3 SSD Drives:
@aaronstuder said in EDGE E3 SSD Drives:
It seems the drives are failing a lot... We are going to have to replace them all
xByte going to help you out any?
This^
-
Should still be under warranty, correct?
-
@Danp said in EDGE E3 SSD Drives:
Should still be under warranty, correct?
True, but warranty normally means replaced with similar item from same company... and the next question is.. who offered the warranty? xByte or Edge?
-
@dafyre Doesn't seem like it
-
@dafyre It's $2400 in drives
-
@aaronstuder How long is their warranty?!
-
@MattSpeller said in EDGE E3 SSD Drives:
@aaronstuder How long is their warranty?!
This. How long has your system been in service?
-
Ok fundamental question.
Is the issue that, other customers have issues, we want to return them even though we've had no issues yet?
Meaning, the product is currently not in a defective state or unfit for purpose.
-
Yeah I had some issues with them. They were very flaky in my DELL servers.
xByte replaced them for me.
I would think if xByte if saying they will work, they will do what is right, then take it up with EDGE themselves.
-
P.S. That sucks for xByte.
I wasn't overly impressed with EDGE when we were dealing with them. Now xByte, boy howdy!
-
My boss will be talking to the Directory of Sales today.....
-
@aaronstuder said in EDGE E3 SSD Drives:
My boss will be talking to the Directory of Sales today.....
Any update?
