UniFi Wi-Fi Has No Internet
-
@fredtx said in UniFi Wi-Fi Has No Internet:
As troubleshooting step, have you tried to put the wireless device on static as opposed to dhcp?
Like the AP's or Extenders or a device like a PC, phone, tablet?
-
You can see the APs in the controller software?
Do you have a VLAN on the SSID in question?
Other than the ISP - did anything else change? the firewall? some router between the APs and firewall?
-
@dashrender said in UniFi Wi-Fi Has No Internet:
You can see the APs in the controller software?
Do you have a VLAN on the SSID in question?
Other than the ISP - did anything else change? the firewall? some router between the APs and firewall?
Yes, the two access points show up as well as the extenders...it seems like the extenders are trying to get their connection from the STORAGE ROOM AP. Both CLOSET and STORAGE ROOM are currently plugged into the Primary Switch (as part of troubleshooting and last thing I could do before I left)
That STORAGE ROOM AP has options for VLAN management but it points to my primary network name which I called LAN:
I checked the SSID settings and no options for VLAN.
My NETWORK called LAN has a VLAN option but nothing is listed there...
Nothing changed at all...as described in the start of this thread, we are still using the modem from the previous provider as our router/gateway.
The modem is a bridge modem so it just passes the internet through to the Pepwave gateway. And as mentioned, Wired networks are fine.
-
UPDATE:
My AP's and extenders were set to static, like I did a year ago when I set up this place. I changed the AP called STORAGE ROOM to Dynamic and it pulled the IP of the WAN/Public IP. I moved it back to static to be safe. Any clue why it would do that? Could this be a setting in the gateway/router?
-
UPDATE...
I wanted to compare the settings between the site that is working and this site. Both sites use the Pepwave for the gateway. The only difference I've seen in the WAN settings is that this site with No Wi-Fi has LAN PASSTHROGH selected...
That's the only difference I've seen on the gateway end...
-
@garak0410 said in UniFi Wi-Fi Has No Internet:
UPDATE...
I wanted to compare the settings between the site that is working and this site. Both sites use the Pepwave for the gateway. The only difference I've seen in the WAN settings is that this site with No Wi-Fi has LAN PASSTHROGH selected...
That's the only difference I've seen on the gateway end...
I unchecked this and have at least one AP a Dynamic and it is working...we have internet on the WiFI now.
-
@garak0410 said in UniFi Wi-Fi Has No Internet:
@garak0410 said in UniFi Wi-Fi Has No Internet:
UPDATE...
I wanted to compare the settings between the site that is working and this site. Both sites use the Pepwave for the gateway. The only difference I've seen in the WAN settings is that this site with No Wi-Fi has LAN PASSTHROGH selected...
That's the only difference I've seen on the gateway end...
I unchecked this and have at least one AP a Dynamic and it is working...we have internet on the WiFI now.
Yep, that would do it all right. I guess someone might want that option at some point, but it would be an oddball thing to do.
-
@travisdh1 said in UniFi Wi-Fi Has No Internet:
@garak0410 said in UniFi Wi-Fi Has No Internet:
@garak0410 said in UniFi Wi-Fi Has No Internet:
UPDATE...
I wanted to compare the settings between the site that is working and this site. Both sites use the Pepwave for the gateway. The only difference I've seen in the WAN settings is that this site with No Wi-Fi has LAN PASSTHROGH selected...
That's the only difference I've seen on the gateway end...
I unchecked this and have at least one AP a Dynamic and it is working...we have internet on the WiFI now.
Yep, that would do it all right. I guess someone might want that option at some point, but it would be an oddball thing to do.
You know, it is always that one setting that can drive us IT Pros mad. And I know I looked there like 100 times.
-
@travisdh1 said in UniFi Wi-Fi Has No Internet:
@garak0410 said in UniFi Wi-Fi Has No Internet:
@garak0410 said in UniFi Wi-Fi Has No Internet:
UPDATE...
I wanted to compare the settings between the site that is working and this site. Both sites use the Pepwave for the gateway. The only difference I've seen in the WAN settings is that this site with No Wi-Fi has LAN PASSTHROGH selected...
That's the only difference I've seen on the gateway end...
I unchecked this and have at least one AP a Dynamic and it is working...we have internet on the WiFI now.
Yep, that would do it all right. I guess someone might want that option at some point, but it would be an oddball thing to do.
What is this setting doing?
-
@dashrender said in UniFi Wi-Fi Has No Internet:
@travisdh1 said in UniFi Wi-Fi Has No Internet:
@garak0410 said in UniFi Wi-Fi Has No Internet:
@garak0410 said in UniFi Wi-Fi Has No Internet:
UPDATE...
I wanted to compare the settings between the site that is working and this site. Both sites use the Pepwave for the gateway. The only difference I've seen in the WAN settings is that this site with No Wi-Fi has LAN PASSTHROGH selected...
That's the only difference I've seen on the gateway end...
I unchecked this and have at least one AP a Dynamic and it is working...we have internet on the WiFI now.
Yep, that would do it all right. I guess someone might want that option at some point, but it would be an oddball thing to do.
What is this setting doing?
Routing all traffic through a single other device, so when the other device is not a router....
-
Thanks for the suggestions, help and talking it through...it is always something simple and overlooked.
