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    Intel Chipset SATA RAID Controller

    Scheduled Pinned Locked Moved IT Discussion
    windowsraiduptimedowntimepower outagefailurestatushealthcontrollerdetails
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    • DustinB3403D
      DustinB3403 @marcinozga
      last edited by

      @marcinozga said in Intel Chipset SATA RAID Controller:

      See if there are memory dumps. That would indicate blues screen. Whocrashed software for example, it will also point at the cause, if there is one.

      Already check for any BSOD's nothing was reported.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @DustinB3403
        last edited by

        @DustinB3403 said in Intel Chipset SATA RAID Controller:

        As far as I can tell this is all software RAID so I can't even query the controller for drive health.

        All of those are software RAID, yes.

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @scottalanmiller
          last edited by

          @scottalanmiller said in Intel Chipset SATA RAID Controller:

          @DustinB3403 said in Intel Chipset SATA RAID Controller:

          As far as I can tell this is all software RAID so I can't even query the controller for drive health.

          All of those are software RAID, yes.

          Software or Fake?

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          • scottalanmillerS
            scottalanmiller @DustinB3403
            last edited by

            @DustinB3403 said in Intel Chipset SATA RAID Controller:

            @Dashrender said in Intel Chipset SATA RAID Controller:

            seriously? a FAKE RAID setup on a server? /sigh.

            That is what I'm thinking, but I honestly can't be 100% certain (I'm leaning towards it though).

            It is. That's what "chipset" RAID means. It's yet another Intel code for FakeRAID.

            1 Reply Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403
              last edited by

              Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @DustinB3403
                last edited by

                @DustinB3403 said in Intel Chipset SATA RAID Controller:

                @marcinozga said in Intel Chipset SATA RAID Controller:

                @DustinB3403 said in Intel Chipset SATA RAID Controller:

                Well there is EventID 41, but absolutely no details in the log (so meh useless that is).

                Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.

                Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.

                If the logs show nothing, the assumption is power or extreme hardware failure. It means whatever did it killed logging somehow.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @DustinB3403
                  last edited by

                  @DustinB3403 said in Intel Chipset SATA RAID Controller:

                  Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

                  No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @scottalanmiller
                    last edited by

                    @scottalanmiller said in Intel Chipset SATA RAID Controller:

                    @DustinB3403 said in Intel Chipset SATA RAID Controller:

                    Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

                    No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.

                    Yeah I was just hopping I could setup some kind of remote logging to capture anything from the system.

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                    • 1
                      1337 @DustinB3403
                      last edited by 1337

                      @DustinB3403 said in Intel Chipset SATA RAID Controller:

                      As far as I can tell this is all software RAID so I can't even query the controller for drive health.

                      Well, you don't need to query the controller because there is none. One less failure point 🙂

                      Query the drives.

                      On a linux system you'd often see read/write errors in the system log if you have a drive that is failing.

                      You can run smart tests on the drives as well.

                      DustinB3403D 1 Reply Last reply Reply Quote 1
                      • DustinB3403D
                        DustinB3403 @1337
                        last edited by DustinB3403

                        Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                        *Edit IRS is showing both drives in good condition.

                        1 1 Reply Last reply Reply Quote 0
                        • 1
                          1337 @DustinB3403
                          last edited by

                          @DustinB3403 said in Intel Chipset SATA RAID Controller:

                          Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                          *Edit IRS is showing both drives in good condition.

                          Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @1337
                            last edited by

                            @Pete-S said in Intel Chipset SATA RAID Controller:

                            @DustinB3403 said in Intel Chipset SATA RAID Controller:

                            Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                            *Edit IRS is showing both drives in good condition.

                            Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                            No worries, if there was some magic I could use I'd be happy to use it.

                            syko24S 1 Reply Last reply Reply Quote 0
                            • syko24S
                              syko24 @DustinB3403
                              last edited by

                              @DustinB3403 said in Intel Chipset SATA RAID Controller:

                              @Pete-S said in Intel Chipset SATA RAID Controller:

                              @DustinB3403 said in Intel Chipset SATA RAID Controller:

                              Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                              *Edit IRS is showing both drives in good condition.

                              Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                              No worries, if there was some magic I could use I'd be happy to use it.

                              Not sure if this would work or if it only works on actual controllers.

                              https://www.intel.com/content/www/us/en/support/articles/000007072/server-products/raid-products.html

                              DustinB3403D 1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403 @syko24
                                last edited by

                                @syko24 Just checked, this only works with hardware controllers. When using Intel's FakeRAID the log file reports "No Controller Found"

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                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  I thought fake RAID still had to be done inside the OS, does it not?

                                  DustinB3403D 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @Dashrender
                                    last edited by

                                    @Dashrender said in Intel Chipset SATA RAID Controller:

                                    I thought fake RAID still had to be done inside the OS, does it not?

                                    It does, that's what makes it fake.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @DustinB3403
                                      last edited by

                                      @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                      @Dashrender said in Intel Chipset SATA RAID Controller:

                                      I thought fake RAID still had to be done inside the OS, does it not?

                                      It does, that's what makes it fake.

                                      Then I'm confused how you can't find anything about it or the drives attached to it.

                                      DustinB3403D scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403 @Dashrender
                                        last edited by

                                        @Dashrender said in Intel Chipset SATA RAID Controller:

                                        @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                        @Dashrender said in Intel Chipset SATA RAID Controller:

                                        I thought fake RAID still had to be done inside the OS, does it not?

                                        It does, that's what makes it fake.

                                        Then I'm confused how you can't find anything about it or the drives attached to it.

                                        The OS is fooled into believe it's running an R1, how would I see through this layer when I'm on the OS. I'd have to reboot the system to get any real details from the underlying hardware.

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                                        • DustinB3403D
                                          DustinB3403
                                          last edited by

                                          Think about the question you've asked @Dashrender, in order to get details from the drives in an Array, you'd have to go to the RAID controller (Hardware level).

                                          Since this is FakeRAID, there is no hardware level, it's all software, presented from within Windows. So I'm limited to only the tools that the FakeRAID offers.

                                          I could theoretically reboot the host and get into BIOS to maybe pull some details from that (assuming any tooling exists) but that's an IF.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said in Intel Chipset SATA RAID Controller:

                                            @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                            @Dashrender said in Intel Chipset SATA RAID Controller:

                                            I thought fake RAID still had to be done inside the OS, does it not?

                                            It does, that's what makes it fake.

                                            Then I'm confused how you can't find anything about it or the drives attached to it.

                                            There's a hardware shim to make the FakeRAID look real.

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