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    Intel Chipset SATA RAID Controller

    IT Discussion
    windows raid uptime downtime power outage failure status health controller details
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    • DustinB3403D
      DustinB3403 @Dashrender
      last edited by

      @Dashrender said in Intel Chipset SATA RAID Controller:

      seriously? a FAKE RAID setup on a server? /sigh.

      That is what I'm thinking, but I honestly can't be 100% certain (I'm leaning towards it though).

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @marcinozga
        last edited by

        @marcinozga said in Intel Chipset SATA RAID Controller:

        Sounds like bare metal windows box. If it's power related, there will be critical event log entry, with event id 41.

        If you want to query drives, I think Intel has some utility for that, Intel Rapid Storage Technology or something similar.

        Except there isn't anything in the logs around the time of this outage, just even 6008. Which could be a scheduled maintenance task or a generic system crash.

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          Well there is EventID 41, but absolutely no details in the log (so meh useless that is).

          M 1 Reply Last reply Reply Quote 0
          • M
            marcinozga @DustinB3403
            last edited by

            @DustinB3403 said in Intel Chipset SATA RAID Controller:

            Well there is EventID 41, but absolutely no details in the log (so meh useless that is).

            Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.

            DustinB3403D 1 Reply Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403 @marcinozga
              last edited by

              @marcinozga said in Intel Chipset SATA RAID Controller:

              @DustinB3403 said in Intel Chipset SATA RAID Controller:

              Well there is EventID 41, but absolutely no details in the log (so meh useless that is).

              Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.

              Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.

              M scottalanmillerS 2 Replies Last reply Reply Quote 0
              • M
                marcinozga @DustinB3403
                last edited by

                @DustinB3403 said in Intel Chipset SATA RAID Controller:

                @marcinozga said in Intel Chipset SATA RAID Controller:

                @DustinB3403 said in Intel Chipset SATA RAID Controller:

                Well there is EventID 41, but absolutely no details in the log (so meh useless that is).

                Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.

                Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.

                Well, I wouldn't go as far as blaming someone, it could be power supply throwing a fit for example.

                DustinB3403D 1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403 @marcinozga
                  last edited by

                  @marcinozga said in Intel Chipset SATA RAID Controller:

                  @DustinB3403 said in Intel Chipset SATA RAID Controller:

                  @marcinozga said in Intel Chipset SATA RAID Controller:

                  @DustinB3403 said in Intel Chipset SATA RAID Controller:

                  Well there is EventID 41, but absolutely no details in the log (so meh useless that is).

                  Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.

                  Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.

                  Well, I wouldn't go as far as blaming someone, it could be power supply throwing a fit for example.

                  Well yeah, I already assumed it was something hardware related, but am trying to find the reason. Be it "oh yeah that software wasn't working and rebooting the server fixes it".

                  This event is rather early in the morning though, so I doubt someone would be holding the power button down.

                  1 Reply Last reply Reply Quote 0
                  • M
                    marcinozga
                    last edited by

                    See if there are memory dumps. That would indicate blues screen. Whocrashed software for example, it will also point at the cause, if there is one.

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @marcinozga
                      last edited by

                      @marcinozga said in Intel Chipset SATA RAID Controller:

                      See if there are memory dumps. That would indicate blues screen. Whocrashed software for example, it will also point at the cause, if there is one.

                      Already check for any BSOD's nothing was reported.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @DustinB3403
                        last edited by

                        @DustinB3403 said in Intel Chipset SATA RAID Controller:

                        As far as I can tell this is all software RAID so I can't even query the controller for drive health.

                        All of those are software RAID, yes.

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @scottalanmiller
                          last edited by

                          @scottalanmiller said in Intel Chipset SATA RAID Controller:

                          @DustinB3403 said in Intel Chipset SATA RAID Controller:

                          As far as I can tell this is all software RAID so I can't even query the controller for drive health.

                          All of those are software RAID, yes.

                          Software or Fake?

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @DustinB3403
                            last edited by

                            @DustinB3403 said in Intel Chipset SATA RAID Controller:

                            @Dashrender said in Intel Chipset SATA RAID Controller:

                            seriously? a FAKE RAID setup on a server? /sigh.

                            That is what I'm thinking, but I honestly can't be 100% certain (I'm leaning towards it though).

                            It is. That's what "chipset" RAID means. It's yet another Intel code for FakeRAID.

                            1 Reply Last reply Reply Quote 1
                            • DustinB3403D
                              DustinB3403
                              last edited by

                              Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @DustinB3403
                                last edited by

                                @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                @marcinozga said in Intel Chipset SATA RAID Controller:

                                @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                Well there is EventID 41, but absolutely no details in the log (so meh useless that is).

                                Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.

                                Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.

                                If the logs show nothing, the assumption is power or extreme hardware failure. It means whatever did it killed logging somehow.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                  Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

                                  No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.

                                  DustinB3403D 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Intel Chipset SATA RAID Controller:

                                    @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                    Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

                                    No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.

                                    Yeah I was just hopping I could setup some kind of remote logging to capture anything from the system.

                                    1 Reply Last reply Reply Quote 0
                                    • 1
                                      1337 @DustinB3403
                                      last edited by 1337

                                      @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                      As far as I can tell this is all software RAID so I can't even query the controller for drive health.

                                      Well, you don't need to query the controller because there is none. One less failure point 🙂

                                      Query the drives.

                                      On a linux system you'd often see read/write errors in the system log if you have a drive that is failing.

                                      You can run smart tests on the drives as well.

                                      DustinB3403D 1 Reply Last reply Reply Quote 1
                                      • DustinB3403D
                                        DustinB3403 @1337
                                        last edited by DustinB3403

                                        Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                                        *Edit IRS is showing both drives in good condition.

                                        1 1 Reply Last reply Reply Quote 0
                                        • 1
                                          1337 @DustinB3403
                                          last edited by

                                          @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                          Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                                          *Edit IRS is showing both drives in good condition.

                                          Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @1337
                                            last edited by

                                            @Pete-S said in Intel Chipset SATA RAID Controller:

                                            @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                            Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                                            *Edit IRS is showing both drives in good condition.

                                            Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                                            No worries, if there was some magic I could use I'd be happy to use it.

                                            syko24S 1 Reply Last reply Reply Quote 0
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