Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer
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@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
I've seen big multinational corporations moving to cell phone only with PBX as a service for all employees just as many offices are becoming wifi only.
I've seen no legit company consider this. Cell phone service in the US is poor (we have a lot of open space and really bad regulations), and you can really hear the quality issues when you do it. And people don't like the company controlling access to their personal space.
Someone, somewhere has definitely tried this. But the only thing we see anywhere is people moving to VoIP, and often using their mobile devices as yet another VoIP end point.
You'll see it soon enough. Quality is not part of the equation, only cost and convenience.
It's like blu-ray versus netflix, CD versus Spotify etc. Quality never wins...
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@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
You'll see it soon enough. Quality is not part of the equation, only cost and convenience.
Seems like it will cost more. Especially when you are giving your customers over to your employees and your company doesn't sound like a real business with working phones. Those are some costly things.
As a business that works all over the world, VoIP saves us a fortune over using cell phones. Cell phone minutes would be astronomic if we didn't limit people to one country to work, it would cause all kinds of work from home issues since so many employees in the US don't have reliable cell service at home, and it would be costly when all of our customers start calling cell phones and can't get customer service, support, or anything because there is no call handling. No actual company can do this. Even a tiny clinic couldn't possible manage the high cost and crazy call flow problems that that would cause. Maybe a five person manufacturing company that handles almost no calls. But once you have any sort of workflow, it's dead in the water. And lettering every employee get direct communications to the customers on their personal devices... it's like begging them to steal the customers when they leave and there is little you can do about it if you required them to talk on personal devices.
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@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
It's like blu-ray versus netflix, CD versus Spotify etc. Quality never wins...
That's not always true. Look at Google rankings. Business level, high performance websites dramatically out rank amateur ones. People using Yahoo email addresses constantly lose market share to those using their own URLs. (And in all of your examples, the one that won actually offers the higher quality.)
When your phone systems make it feel like you are calling someone in their garage and they can't transfer you to anyone, can't put you on hold, and drop you constantly... you lose customers. I don't care if you are a hair salon, manufacturer, doctor, or law firm. When your customers think you aren't a business, you might as well not be.
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@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
You'll see it soon enough. Quality is not part of the equation, only cost and convenience.
Seems like it will cost more. Especially when you are giving your customers over to your employees and your company doesn't sound like a real business with working phones. Those are some costly things.
As a business that works all over the world, VoIP saves us a fortune over using cell phones. Cell phone minutes would be astronomic if we didn't limit people to one country to work, it would cause all kinds of work from home issues since so many employees in the US don't have reliable cell service at home, and it would be costly when all of our customers start calling cell phones and can't get customer service, support, or anything because there is no call handling. No actual company can do this. Even a tiny clinic couldn't possible manage the high cost and crazy call flow problems that that would cause. Maybe a five person manufacturing company that handles almost no calls. But once you have any sort of workflow, it's dead in the water. And lettering every employee get direct communications to the customers on their personal devices... it's like begging them to steal the customers when they leave and there is little you can do about it if you required them to talk on personal devices.
I'm talking enterprise sized companies, thousands of phones, not the hair salon at the shopping mall. Everyone phone has a DID/DOD. Company issued cell phones. Maybe some kind of mobile centrex solution behind the scenes. Probably flat rate plans. If you haven't encountered it yet, you need to get out more. Or wait a couple of years. I haven't looked into details but I know for certain it's not some kind of VOIP solution because it works on dumb phones as well.
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@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
I'm talking enterprise sized companies, thousands of phones, not the hair salon at the shopping mall.
I'm talking all companies. The bigger you get, the more you sound like a one man show on their person device, the bigger the embarrassment. Imagine calling Exxon Mobile and getting some guy in his car. Or calling Berkshire Hathaway and getting someome picking up their kids from school. And asking to get technical support and them saying "oh sorry, You'll have to go to some website and look up our 2,000 techs from a list and call each one's cell phone till you find one that is available."
As someone that supports phones for companies, even a mom and pop uses VoIP to look like a real business. Any business that uses a cell phone is about three steps worse than one that has only one email address, and it's a Yahoo or hotmail (or AOL.) It's hard to think of something that flags a company as "not actually a company" as those kinds of things. Once you have two or three employees, it's a rare company that even can function without a company phone system. Can't imagine how a company over 20 could ever do it.
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@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
Company issued cell phones.
That's insanely expensive and very few employees are willing today to have two cell phones, it's awkward. That was a 2004 era experiment that failed pretty quickly once every employee already owned a smart phone.
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@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
Maybe some kind of mobile centrex solution behind the scenes.
So Centrex systems died like in the 1990s. That's ancient tech. I think what you are trying to describe is....
Standard VoIP PBX.
I have a feeling you are describing standard, everyday, by the book VoIP as "not VoIP, just using cell phones" when what you actually means is "VoIP PBX exactly as everyone here has meant it every time we mention in."
If you have any example, anywhere, of any company over 1,000 people doing this, let alone enterprise, absolutely share it. But I'm literally 100% confident given your description, that you are perceiving it as people using "cell phones" to replace VoIP, and not realizing that it's standard VoIP softphones being deployed onto mobile computing devices that are often, but not required to be, cell phones. Which isn't just what all of us here do, but several of us have companies that build and sell these solutions.
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@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
Company issued cell phones.
That's insanely expensive and very few employees are willing today to have two cell phones, it's awkward. That was a 2004 era experiment that failed pretty quickly once every employee already owned a smart phone.
Sadly, again, most of us are required to have two cell phones.
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@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
But I'm literally 100% confident given your description, that you are perceiving it as people using "cell phones" to replace VoIP, and not realizing that it's standard VoIP softphones being deployed onto mobile computing devices that are often, but not required to be, cell phones.
We have cisco everything and I was told it was too expensive to have softphones on our cell, we instead must have a separate cell phone. I doubt that, but who knows.
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@jmoore said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
Company issued cell phones.
That's insanely expensive and very few employees are willing today to have two cell phones, it's awkward. That was a 2004 era experiment that failed pretty quickly once every employee already owned a smart phone.
Sadly, again, most of us are required to have two cell phones.
Yeah, but you don't work for a business and everyone in IT is actively using their positions to siphon public taxes into the hands of private companies so that those companies can give them kickbacks. That a public institution does it, implies a business would not
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@jmoore said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
But I'm literally 100% confident given your description, that you are perceiving it as people using "cell phones" to replace VoIP, and not realizing that it's standard VoIP softphones being deployed onto mobile computing devices that are often, but not required to be, cell phones.
We have cisco everything and I was told it was too expensive to have softphones on our cell, we instead must have a separate cell phone. I doubt that, but who knows.
And yet it wasn't too expensive to have Cisco... suspicious.
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@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@jmoore said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@Pete-S said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
Company issued cell phones.
That's insanely expensive and very few employees are willing today to have two cell phones, it's awkward. That was a 2004 era experiment that failed pretty quickly once every employee already owned a smart phone.
Sadly, again, most of us are required to have two cell phones.
Yeah, but you don't work for a business and everyone in IT is actively using their positions to siphon public taxes into the hands of private companies so that those companies can give them kickbacks. That a public institution does it, implies a business would not
lol
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@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@jmoore said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
@scottalanmiller said in Copper Termination Standards - CompTIA Network+ N10-007 Prof. Messer:
But I'm literally 100% confident given your description, that you are perceiving it as people using "cell phones" to replace VoIP, and not realizing that it's standard VoIP softphones being deployed onto mobile computing devices that are often, but not required to be, cell phones.
We have cisco everything and I was told it was too expensive to have softphones on our cell, we instead must have a separate cell phone. I doubt that, but who knows.
And yet it wasn't too expensive to have Cisco... suspicious.
yep, agree!
