Yealink phones
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2 line appearances would be more than sufficient but may be overkill.
The company owner wanted to do analog-over-SIP from the ISP to save $ but they would not have had ANY features, not even CID. Anything is a huge upgrade from what they are used to.
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@brandon220 said in Yealink phones:
2 line appearances would be more than sufficient but may be overkill.
Meaningless. A single "line" can handle unlimited calls. Having additional lines is when you need to have the phone act as totally different people. Under normal conditions, it's literally zero value. I've never had a customer use more than one. Only call centers where people need to literally switch companies on call outs, or phone support where you test by being an extension on multiple PBXs, have I ever seen it used in the real world.
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@brandon220 said in Yealink phones:
The company owner wanted to do analog-over-SIP from the ISP to save $ but they would not have had ANY features, not even CID. Anything is a huge upgrade from what they are used to.
No way could that "save money". Has to still be way more expensive than pure SIP.
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Nothing involving an ISP will ever approach the baseline costs of modern phones.
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@scottalanmiller That is the point I was trying to make. Overkill. Seems like the "entry-level" phones have at least 2 line appearances. I've never needed more than one.
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I thought about giving Vitalpbx a shot but there is so much info from @JaredBusch on here alone, much less on the internet - I'm not sure if it would be worth it.
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@brandon220 said in Yealink phones:
@scottalanmiller That is the point I was trying to make. Overkill. Seems like the "entry-level" phones have at least 2 line appearances. I've never needed more than one.
Entry level has only one.
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@brandon220 said in Yealink phones:
I thought about giving Vitalpbx a shot but there is so much info from @JaredBusch on here alone, much less on the internet - I'm not sure if it would be worth it.
I'm confused by the wording here. Are you saying that overall there is too little info, or that there is so much that it is overwhelming?
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@scottalanmiller said in Yealink phones:
@brandon220 said in Yealink phones:
I thought about giving Vitalpbx a shot but there is so much info from @JaredBusch on here alone, much less on the internet - I'm not sure if it would be worth it.
I'm confused by the wording here. Are you saying that overall there is too little info, or that there is so much that it is overwhelming?
I'm saying @JaredBusch has a TON of info on FreePBX on here (ML). There is enough info that someone with zero exposure to it could have a functioning install, with calls flowing, without ever looking at any other site. That is impressive.
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/me goes and deletes posts...
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@scottalanmiller said in Yealink phones:
@gjacobse said in Yealink phones:
Will you need single or multi line units?
No one needs multi-line units
But lots of buttons are handy. That's the actual feature.LOL - jared does. But Scott already addressed this
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@brandon220 said in Yealink phones:
@scottalanmiller That is the point I was trying to make. Overkill. Seems like the "entry-level" phones have at least 2 line appearances. I've never needed more than one.
Don't confuse multiple calls for lines. In the yealink speak - lines are different services you connect to, as scott said, multiple calls is the abilities to have call waiting, or make a conference call - both of which SIP supports.
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@Dashrender said in Yealink phones:
In the yealink speak - lines are different services you connect to, as scott said, multiple calls is the abilities to have call waiting, or make a conference call - both of which SIP supports.
Not Yealink speak, all VoIP / SIP speak. It's absolutely universal. And it's technical, it's a specific thing. There's no grey area or vendor special verbage there.
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@scottalanmiller said in Yealink phones:
@Dashrender said in Yealink phones:
In the yealink speak - lines are different services you connect to, as scott said, multiple calls is the abilities to have call waiting, or make a conference call - both of which SIP supports.
Not Yealink speak, all VoIP / SIP speak. It's absolutely universal. And it's technical, it's a specific thing. There's no grey area or vendor special verbage there.
OK thanks.
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@Dashrender said in Yealink phones:
@brandon220 said in Yealink phones:
@scottalanmiller That is the point I was trying to make. Overkill. Seems like the "entry-level" phones have at least 2 line appearances. I've never needed more than one.
Don't confuse multiple calls for lines. In the yealink speak - lines are different services you connect to, as scott said, multiple calls is the abilities to have call waiting, or make a conference call - both of which SIP supports.
I understand that. Maybe I should have said multiple "accounts" on the phone.
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@brandon220 said in Yealink phones:
@Dashrender said in Yealink phones:
@brandon220 said in Yealink phones:
@scottalanmiller That is the point I was trying to make. Overkill. Seems like the "entry-level" phones have at least 2 line appearances. I've never needed more than one.
Don't confuse multiple calls for lines. In the yealink speak - lines are different services you connect to, as scott said, multiple calls is the abilities to have call waiting, or make a conference call - both of which SIP supports.
I understand that. Maybe I should have said multiple "accounts" on the phone.
To that end I completely agree - I don't see why these phone vendors make a huge deal out of how many different services the phone can connect to - except for what Scott mentioned, I just don't see the purpose.
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@Dashrender said in Yealink phones:
@brandon220 said in Yealink phones:
@Dashrender said in Yealink phones:
@brandon220 said in Yealink phones:
@scottalanmiller That is the point I was trying to make. Overkill. Seems like the "entry-level" phones have at least 2 line appearances. I've never needed more than one.
Don't confuse multiple calls for lines. In the yealink speak - lines are different services you connect to, as scott said, multiple calls is the abilities to have call waiting, or make a conference call - both of which SIP supports.
I understand that. Maybe I should have said multiple "accounts" on the phone.
To that end I completely agree - I don't see why these phone vendors make a huge deal out of how many different services the phone can connect to - except for what Scott mentioned, I just don't see the purpose.
Because the vast majority of customers are confused.
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@scottalanmiller If you ever have a client that has both the office line, and a direct extension, you can find a need for 2 lines. Sometimes they want to call out as the office, but other times they want to dial out as their direct line DID.
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@krzykat said in Yealink phones:
@scottalanmiller If you ever have a client that has both the office line, and a direct extension, you can find a need for 2 lines. Sometimes they want to call out as the office, but other times they want to dial out as their direct line DID.
Don't you normally just do that with a single line but use a code (or a button with a code?) If you use two lines, it messes with the ability to see if you are on the phone or not, because your main line remains free, even when you are on the phone. It's pretty crappy from a switchboard perspective, let me tell you
