Getting Familiar with Sangoma S500 running with FreePBX as back end. . .
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@JasonMinard said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
I have only started using the Sangoma . . . used Yealink before that and was told that Sangoma and FreePBX are "made for each other" . . .
They are, Sangoma makes the Sangoma phones specifically for use with Sangoma's FreePBX. However, that doesn't mean that they are the best phones. Yealink, Snom and many others make phones for many PBXs, including FreePBX, and have way more experience and scale and most of us seem to feel that they do a better job of "Making for FreePBX" than Sangoma does.
Not that the Sangoma phones are bad, but just not up to par with similarly priced and more broadly known competitors.
Yealink and Snom are my top picks for FreePBX use. Polycom works but I really dislike it, so hard to manage, so inflexible. Sangoma is fine, but I would certainly not get it just because it is "made for FreePBX", that is a bit misleading as if it implies that the competition isn't also "made for FreePBX."
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@JasonMinard I just tested the Yealink phone I have on my desk.
I made a BLF for the scripts I have in my github.
I was able to hit transfer and then pressed the BLF button to dig through the menu and dialed the call and then completed the trasfer. -
Hi . . Wow, OK Jared . . . Would there be any chance you could send me more details / scripts to implement here . .. I have spent the day on site and my head is wrecked . . .
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@JasonMinard said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
Hi . . Wow, OK Jared . . . Would there be any chance you could send me more details / scripts to implement here . .. I have spent the day on site and my head is wrecked . . .
You have Sangoma phones, that is a totally different thing.
My scripts are on github.
https://github.com/sorvani/freepbx-helper-scriptsI will have access to a Sangoma phone tomorrow.
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@JasonMinard if you have not been on the FreePBX community today, you are simply out of luck with the Sangoma phones.
https://community.freepbx.org/t/accessing-rest-contacts-from-horizontal-key-within-call/56374/10
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@JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@JasonMinard if you have not been on the FreePBX community today, you are simply out of luck with the Sangoma phones.
https://community.freepbx.org/t/accessing-rest-contacts-from-horizontal-key-within-call/56374/10
Well that really sucks.
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@scottalanmiller said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@JasonMinard if you have not been on the FreePBX community today, you are simply out of luck with the Sangoma phones.
https://community.freepbx.org/t/accessing-rest-contacts-from-horizontal-key-within-call/56374/10
Well that really sucks.
Some of the REST-APP functionality is neat. But I find it slow to use.
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@scottalanmiller said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
Yealink and Snom are my top picks for FreePBX use. Polycom works but I really dislike it, so hard to manage, so inflexible. Sangoma is fine, but I would certainly not get it just because it is "made for FreePBX", that is a bit misleading as if it implies that the competition isn't also "made for FreePBX."
Do you find the FreePBX EPM to have any short coming with the Yealinks? I keep reading that FreePBX allows much more control over the Sangoma than other brands, but that could just be a marketing comment.
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You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.
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@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@scottalanmiller said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
Yealink and Snom are my top picks for FreePBX use. Polycom works but I really dislike it, so hard to manage, so inflexible. Sangoma is fine, but I would certainly not get it just because it is "made for FreePBX", that is a bit misleading as if it implies that the competition isn't also "made for FreePBX."
Do you find the FreePBX EPM to have any short coming with the Yealinks? I keep reading that FreePBX allows much more control over the Sangoma than other brands, but that could just be a marketing comment.
But they do less, so more control of less is... about the same.
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@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
Do you find the FreePBX EPM to have any short coming with the Yealinks?
Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.
Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.
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@brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.
Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.
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@JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
Do you find the FreePBX EPM to have any short coming with the Yealinks?
Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.
Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.
Hmmmm......This is not a path I want to knowingly embark on. Shame on them.
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@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.
Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.
I've given up on EPM for anything complicated with non Sangoma phones.
I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid
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@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
Do you find the FreePBX EPM to have any short coming with the Yealinks?
Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.
Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.
Hmmmm......This is not a path I want to knowingly embark on. Shame on them.
Specifically, the XML Group option of a DSS key.
It is obviously all but never used, as I was the first ever to report it.
But I use it all the time.
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This function. It is not new. It has existed since day 1 with Yealink.
That is a Remote Phone Book.
In a config file it looks like this:
programablekey.2.type = 22 programablekey.2.label = Shared # programablekey.2.xml_phonebook = 0 remote_phonebook.data.1.name = ContactManager remote_phonebook.data.1.url = http://pbx.bundystl.com/cm_to_yl_ab.php -
@JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.
Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.
I've given up on EPM for anything complicated with non Sangoma phones.
I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid
I saw in another thread that you maintain some scripts at github for freepbx. I am one who prefers to script everything, sometimes even for a onetime task because I love to learn.
Maybe I'll check out some of your scripts and see if I can still pursue freepbx even without EPM.
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@JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
This function. It is not new. It has existed since day 1 with Yealink.
That is a Remote Phone Book.
In a config file it looks like this:
programablekey.2.type = 22 programablekey.2.label = Shared # programablekey.2.xml_phonebook = 0 remote_phonebook.data.1.name = ContactManager remote_phonebook.data.1.url = http://pbx.bundystl.com/cm_to_yl_ab.phpYea, I build a remote phonebook for every customer with Yealink phones. They love it.
Sadly, Intermedia will re provision the phones every so often, and you can lose it all! This and the inability to program Park DSS keys in their host pilot are two of the main reasons I am desperately looking for a new hosted PBX solution (from the customer's perspective) -
@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
@brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.
Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.
I've given up on EPM for anything complicated with non Sangoma phones.
I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid
I saw in another thread that you maintain some scripts at github for freepbx. I am one who prefers to script everything, sometimes even for a onetime task because I love to learn.
Maybe I'll check out some of your scripts and see if I can still pursue freepbx even without EPM.
I've not scripted management of phones.
But, phones are easy once setup. They do not change frequently. What I do for phones it put the changeable data at the top and just duplicate another config file.
Like this.
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@JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
Sadly, Intermedia will re provision the phones every so often, and you can lose it all!
I made the script in my sample here make use of the ContactManager function in FreePBX, so I could turn over add/remove of contacts to the client, and it is all integrated into the phone system.
