Anyone ever use Univerge Blue by NEC for SIP
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@JasGot said in Anyone ever use Univerge Blue by NEC for SIP:
I am being offered Univerge Blue as an option to offer my customers. Anyone have any experience with them?
No, and it is not something I would ever use for SIP.
It is a full UC platform. Those have their place, but it is not where you only need SIP.
No public pricing that I can find means piss off. It is all request a quote and their options don't look special at all.
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I've been to meetings with NEC about phones and servers and honestly, I'll never do business with them. Their lack of technical scope was staggering and people at a SpiceCorps meeting literally started laughing out loud at how bad their products were and how little they knew about where the market was today. Their people had never even heard of the concept of dual power supplies in servers, for example. The thought that that was some fanciful thing we made up.
NEC has become synonymous with bad products and is one of those "red flags" you look for with customers who aren't evaluating their needs. NEC stuff is premium cost for junk, historically.
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If I want UC, there are way better vendors to consider. Avaya, for example. Microsoft. 3CX. Even Cisco. I can't stand Cisco, and would never buy it, but if I had to choose Cisco or NEC, I'd actually pick Cisco.
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@scottalanmiller said in Anyone ever use Univerge Blue by NEC for SIP:
If I want UC, there are way better vendors to consider. Avaya, for example. Microsoft. 3CX. Even Cisco. I can't stand Cisco, and would never buy it, but if I had to choose Cisco or NEC, I'd actually pick Cisco.
Umm WTF?
Avaya? Never.
Microsoft better? Have you actually used it?
I don't think NEC is any good, but putting those two over it is a stretch to me.
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@JaredBusch said in Anyone ever use Univerge Blue by NEC for SIP:
Avaya? Never.
Microsoft better? Have you actually used it?
I don't think NEC is any good, but putting those two over it is a stretch to mThe point is... that's how bad NEC is.
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Thanks for the input. I'll pass on them. Do you feel the same way about their phone PBX hardware?
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@JasGot said in Anyone ever use Univerge Blue by NEC for SIP:
Thanks for the input. I'll pass on them. Do you feel the same way about their phone PBX hardware?
I have not touched any of their hardware in years.
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@JasGot said in Anyone ever use Univerge Blue by NEC for SIP:
Thanks for the input. I'll pass on them. Do you feel the same way about their phone PBX hardware?
Yes. Check the prices, it tends to be insane.
Is there a specific feature of the Blue that you felt made it stand out?
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@scottalanmiller said in Anyone ever use Univerge Blue by NEC for SIP:
Is there a specific feature of the Blue that you felt made it stand out
No. First time going straight SIP. Didn't know Univerge was UC. Hardware vendor suggested Univerge.
I wanted Twillio, but they were unable to talk to me at my level. We've done a lot of VoIP, but always UC. I have a new customer that just needs 6 inbound with 6 more DIDs. Small place.
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@JasGot said in Anyone ever use Univerge Blue by NEC for SIP:
Hardware vendor suggested Univerge
Kickbacks, I bet.
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@scottalanmiller said in Anyone ever use Univerge Blue by NEC for SIP:
Kickbacks, I bet.
Yes. He was very up front about it too. I don't care if the price and service is solid.
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@JasGot said in Anyone ever use Univerge Blue by NEC for SIP:
I wanted Twillio, but they were unable to talk to me at my level.
Twilio, while available for phone vendors, is a company built entirely around application calling through APIs. They are fine to use, and we do use them, but they aren't for first timers or normal calling situations. They are super complex and leave the support up to you.
Your big players that I'd talk to are Skyetel and VoIP.ms. Both of whom rock and are super easy to use and provide support.
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@JasGot said in Anyone ever use Univerge Blue by NEC for SIP:
@scottalanmiller said in Anyone ever use Univerge Blue by NEC for SIP:
Is there a specific feature of the Blue that you felt made it stand out
No. First time going straight SIP. Didn't know Univerge was UC. Hardware vendor suggested Univerge.
I wanted Twillio, but they were unable to talk to me at my level. We've done a lot of VoIP, but always UC. I have a new customer that just needs 6 inbound with 6 more DIDs. Small place.
I think we know a guy or two here that can consult with you on this subject.
Also, my presentation from Spiceworld last fall is relevant for you.
https://www.spiceworks.com/spiceworld/post-event/#it-pros?video=18 -
@scottalanmiller said in Anyone ever use Univerge Blue by NEC for SIP:
@JasGot said in Anyone ever use Univerge Blue by NEC for SIP:
I wanted Twillio, but they were unable to talk to me at my level.
Twilio, while available for phone vendors, is a company built entirely around application calling through APIs. They are fine to use, and we do use them, but they aren't for first timers or normal calling situations. They are super complex and leave the support up to you.
Your big players that I'd talk to are Skyetel and VoIP.ms. Both of whom rock and are super easy to use and provide support.
If you just need a SIP trunk, they are fairly simple to setup.
I use Twilio a lot.
I refuse to use Skyetel because of their bullshit pricing practice.
If the client doens't like Twilio, I use VoIP.ms.
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@JaredBusch said in Anyone ever use Univerge Blue by NEC for SIP:
I refuse to use Skyetel because of their bullshit pricing practice.
He's seen the pricing, he's converted already, lol.
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@scottalanmiller said in Anyone ever use Univerge Blue by NEC for SIP:
@JaredBusch said in Anyone ever use Univerge Blue by NEC for SIP:
I refuse to use Skyetel because of their bullshit pricing practice.
He's seen the pricing, he's converted already, lol.
I’m not changing my opinion on unpublished pricing just because you like it and they pay you to advertise here.
