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    What Are You Doing Right Now

    Scheduled Pinned Locked Moved Water Closet
    time waster
    88.9k Posts 285 Posters 42.8m Views
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    • DustinB3403D
      DustinB3403 @WrCombs
      last edited by

      You said you changed the monitors, so it can't be a monitor input issue.

      Are there any other ports that can be used to run the monitor from?

      WrCombsW 1 Reply Last reply Reply Quote 0
      • WrCombsW
        WrCombs @DustinB3403
        last edited by

        @DustinB3403 said in What Are You Doing Right Now:

        You said you changed the monitors, so it can't be a monitor input issue.

        Are there any other ports that can be used to run the monitor from?

        potentially.
        SO heres where it gets even more weird

        : I can send messages and the message shows up

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          In doing some more scripting to get Apple products to a usable state, I seems like Apple gutted their own store. There used to be way more apps that were available (or at least easily searchable).

          Now I can hardly find anything. It seems like Apple is going backwards with this one. Instead of being able to install an App from their Store on OSX (not iOS devices) I have to go to the web (cli install cause forget about downloading everything by hand) and install from there.

          1 Reply Last reply Reply Quote 0
          • hobbit666H
            hobbit666
            last edited by

            @WrCombs
            What happens when the machines booting up? Do they see the BIOS and Windows boot up screens?

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @WrCombs
              last edited by

              @WrCombs said in What Are You Doing Right Now:

              @DustinB3403 said in What Are You Doing Right Now:

              You said you changed the monitors, so it can't be a monitor input issue.

              Are there any other ports that can be used to run the monitor from?

              potentially.
              SO heres where it gets even more weird

              : I can send messages and the message shows up

              The user can see the message on the screen that is black?

              WrCombsW 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                My thought would be (if they can see the messages on the screen) that their desktop is black, and that all of the icons have been hidden.

                1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @DustinB3403
                  last edited by

                  @DustinB3403 said in What Are You Doing Right Now:

                  @WrCombs said in What Are You Doing Right Now:

                  @DustinB3403 said in What Are You Doing Right Now:

                  You said you changed the monitors, so it can't be a monitor input issue.

                  Are there any other ports that can be used to run the monitor from?

                  potentially.
                  SO heres where it gets even more weird

                  : I can send messages and the message shows up

                  The user can see the message on the screen that is black?

                  yes.
                  and send messages.

                  DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @WrCombs
                    last edited by

                    @WrCombs said in What Are You Doing Right Now:

                    @DustinB3403 said in What Are You Doing Right Now:

                    @WrCombs said in What Are You Doing Right Now:

                    @DustinB3403 said in What Are You Doing Right Now:

                    You said you changed the monitors, so it can't be a monitor input issue.

                    Are there any other ports that can be used to run the monitor from?

                    potentially.
                    SO heres where it gets even more weird

                    : I can send messages and the message shows up

                    The user can see the message on the screen that is black?

                    yes.
                    and send messages.

                    It likely isn't a hardware issue then. Try reinstalling the graphics driver.

                    WrCombsW 1 Reply Last reply Reply Quote 0
                    • WrCombsW
                      WrCombs @DustinB3403
                      last edited by

                      @DustinB3403 said in What Are You Doing Right Now:

                      @WrCombs said in What Are You Doing Right Now:

                      @DustinB3403 said in What Are You Doing Right Now:

                      @WrCombs said in What Are You Doing Right Now:

                      @DustinB3403 said in What Are You Doing Right Now:

                      You said you changed the monitors, so it can't be a monitor input issue.

                      Are there any other ports that can be used to run the monitor from?

                      potentially.
                      SO heres where it gets even more weird

                      : I can send messages and the message shows up

                      The user can see the message on the screen that is black?

                      yes.
                      and send messages.

                      It likely isn't a hardware issue then. Try reinstalling the graphics driver.

                      do you know how to do that without seeing a command prompt?

                      WrCombsW DustinB3403D 2 Replies Last reply Reply Quote 0
                      • WrCombsW
                        WrCombs @WrCombs
                        last edited by

                        @WrCombs said in What Are You Doing Right Now:

                        @DustinB3403 said in What Are You Doing Right Now:

                        @WrCombs said in What Are You Doing Right Now:

                        @DustinB3403 said in What Are You Doing Right Now:

                        @WrCombs said in What Are You Doing Right Now:

                        @DustinB3403 said in What Are You Doing Right Now:

                        You said you changed the monitors, so it can't be a monitor input issue.

                        Are there any other ports that can be used to run the monitor from?

                        potentially.
                        SO heres where it gets even more weird

                        : I can send messages and the message shows up

                        The user can see the message on the screen that is black?

                        yes.
                        and send messages.

                        It likely isn't a hardware issue then. Try reinstalling the graphics driver.

                        do you know how to do that without seeing a command prompt?

                        or GUI?

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @WrCombs
                          last edited by

                          @WrCombs said in What Are You Doing Right Now:

                          @DustinB3403 said in What Are You Doing Right Now:

                          @WrCombs said in What Are You Doing Right Now:

                          @DustinB3403 said in What Are You Doing Right Now:

                          You said you changed the monitors, so it can't be a monitor input issue.

                          Are there any other ports that can be used to run the monitor from?

                          potentially.
                          SO heres where it gets even more weird

                          : I can send messages and the message shows up

                          The user can see the message on the screen that is black?

                          yes.
                          and send messages.

                          Maybe explorer crashed?

                          has the machine been rebooted? if yes, do you see the BIOS pop screen? do you see the windows start splash screen? Do you see the logon screen (assuming is has one)?

                          DustinB3403D WrCombsW 2 Replies Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @WrCombs
                            last edited by

                            @WrCombs said in What Are You Doing Right Now:

                            @DustinB3403 said in What Are You Doing Right Now:

                            @WrCombs said in What Are You Doing Right Now:

                            @DustinB3403 said in What Are You Doing Right Now:

                            @WrCombs said in What Are You Doing Right Now:

                            @DustinB3403 said in What Are You Doing Right Now:

                            You said you changed the monitors, so it can't be a monitor input issue.

                            Are there any other ports that can be used to run the monitor from?

                            potentially.
                            SO heres where it gets even more weird

                            : I can send messages and the message shows up

                            The user can see the message on the screen that is black?

                            yes.
                            and send messages.

                            It likely isn't a hardware issue then. Try reinstalling the graphics driver.

                            do you know how to do that without seeing a command prompt?

                            What OS version? There may be a way

                            WrCombsW 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @Dashrender
                              last edited by

                              @Dashrender said in What Are You Doing Right Now:

                              if yes, do you see the BIOS pop screen

                              The client can see the MESSAGE PROMPT and SEND REPLIES.

                              DashrenderD 1 Reply Last reply Reply Quote 1
                              • WrCombsW
                                WrCombs @Dashrender
                                last edited by

                                @Dashrender said in What Are You Doing Right Now:

                                @WrCombs said in What Are You Doing Right Now:

                                @DustinB3403 said in What Are You Doing Right Now:

                                @WrCombs said in What Are You Doing Right Now:

                                @DustinB3403 said in What Are You Doing Right Now:

                                You said you changed the monitors, so it can't be a monitor input issue.

                                Are there any other ports that can be used to run the monitor from?

                                potentially.
                                SO heres where it gets even more weird

                                : I can send messages and the message shows up

                                The user can see the message on the screen that is black?

                                yes.
                                and send messages.

                                Maybe explorer crashed?

                                has the machine been rebooted? if yes, do you see the BIOS pop screen? do you see the windows start splash screen? Do you see the logon screen (assuming is has one)?

                                not that I am aware of.
                                IM not on site. She said it stays black from the beginning but when i send messages via chat it pops up..

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @DustinB3403
                                  last edited by

                                  @DustinB3403 said in What Are You Doing Right Now:

                                  @Dashrender said in What Are You Doing Right Now:

                                  if yes, do you see the BIOS pop screen

                                  The client can see the MESSAGE PROMPT and SEND REPLIES.

                                  and? - ok yeah sure, we know there likely is a total hardware failure - so likely this is an explorer issue, etc.

                                  Don't waste time on this - reimage and move on.

                                  WrCombsW 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @WrCombs
                                    last edited by

                                    @WrCombs said in What Are You Doing Right Now:

                                    @Dashrender said in What Are You Doing Right Now:

                                    @WrCombs said in What Are You Doing Right Now:

                                    @DustinB3403 said in What Are You Doing Right Now:

                                    @WrCombs said in What Are You Doing Right Now:

                                    @DustinB3403 said in What Are You Doing Right Now:

                                    You said you changed the monitors, so it can't be a monitor input issue.

                                    Are there any other ports that can be used to run the monitor from?

                                    potentially.
                                    SO heres where it gets even more weird

                                    : I can send messages and the message shows up

                                    The user can see the message on the screen that is black?

                                    yes.
                                    and send messages.

                                    Maybe explorer crashed?

                                    has the machine been rebooted? if yes, do you see the BIOS pop screen? do you see the windows start splash screen? Do you see the logon screen (assuming is has one)?

                                    not that I am aware of.
                                    IM not on site. She said it stays black from the beginning but when i send messages via chat it pops up..

                                    So.... Has it been rebooted?

                                    WrCombsW 1 Reply Last reply Reply Quote 0
                                    • WrCombsW
                                      WrCombs @Dashrender
                                      last edited by

                                      @Dashrender said in What Are You Doing Right Now:

                                      @DustinB3403 said in What Are You Doing Right Now:

                                      @Dashrender said in What Are You Doing Right Now:

                                      if yes, do you see the BIOS pop screen

                                      The client can see the MESSAGE PROMPT and SEND REPLIES.

                                      and? - ok yeah sure, we know there likely is a total hardware failure - so likely this is an explorer issue, etc.

                                      Don't waste time on this - reimage and move on.

                                      I have to drive an hour on site to re-image this PC...

                                      1 Reply Last reply Reply Quote 0
                                      • WrCombsW
                                        WrCombs @Dashrender
                                        last edited by

                                        @Dashrender said in What Are You Doing Right Now:

                                        @WrCombs said in What Are You Doing Right Now:

                                        @Dashrender said in What Are You Doing Right Now:

                                        @WrCombs said in What Are You Doing Right Now:

                                        @DustinB3403 said in What Are You Doing Right Now:

                                        @WrCombs said in What Are You Doing Right Now:

                                        @DustinB3403 said in What Are You Doing Right Now:

                                        You said you changed the monitors, so it can't be a monitor input issue.

                                        Are there any other ports that can be used to run the monitor from?

                                        potentially.
                                        SO heres where it gets even more weird

                                        : I can send messages and the message shows up

                                        The user can see the message on the screen that is black?

                                        yes.
                                        and send messages.

                                        Maybe explorer crashed?

                                        has the machine been rebooted? if yes, do you see the BIOS pop screen? do you see the windows start splash screen? Do you see the logon screen (assuming is has one)?

                                        not that I am aware of.
                                        IM not on site. She said it stays black from the beginning but when i send messages via chat it pops up..

                                        So.... Has it been rebooted?

                                        yes.

                                        1 Reply Last reply Reply Quote 0
                                        • WrCombsW
                                          WrCombs @DustinB3403
                                          last edited by

                                          @DustinB3403 said in What Are You Doing Right Now:

                                          @WrCombs said in What Are You Doing Right Now:

                                          @DustinB3403 said in What Are You Doing Right Now:

                                          @WrCombs said in What Are You Doing Right Now:

                                          @DustinB3403 said in What Are You Doing Right Now:

                                          @WrCombs said in What Are You Doing Right Now:

                                          @DustinB3403 said in What Are You Doing Right Now:

                                          You said you changed the monitors, so it can't be a monitor input issue.

                                          Are there any other ports that can be used to run the monitor from?

                                          potentially.
                                          SO heres where it gets even more weird

                                          : I can send messages and the message shows up

                                          The user can see the message on the screen that is black?

                                          yes.
                                          and send messages.

                                          It likely isn't a hardware issue then. Try reinstalling the graphics driver.

                                          do you know how to do that without seeing a command prompt?

                                          What OS version? There may be a way

                                          All I see is Windows 7.

                                          1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403
                                            last edited by

                                            Youtube Video

                                            Might be what you need. I haven't tested.

                                            1 Reply Last reply Reply Quote 0
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