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    Konica Minolta BizHub C3850 No Printing on Windows 10

    IT Discussion
    windows windows 10 printer konica minolta bizhub c3850
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    • travisdh1T
      travisdh1
      last edited by

      The printer has been power cycled after the reboot, right? (Covering the silly questions here.)

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @NerdyDad
        last edited by

        @NerdyDad said in Konica Minolta BizHub C3850 No Printing on Windows 10:

        Have you rebooted the printer?

        Ten minutes ago, yes.

        1 Reply Last reply Reply Quote 2
        • wrx7mW
          wrx7m
          last edited by

          And there is only one machine that you are trying to print from; you don't have any other devices to test with?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Screenshot from 2018-12-06 14-07-53.png

            That update today could have been an issue.

            wrx7mW dbeatoD 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @wrx7m
              last edited by

              @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

              And there is only one machine that you are trying to print from; you don't have any other devices to test with?

              Only one for now, correct.

              wrx7mW 1 Reply Last reply Reply Quote 0
              • wrx7mW
                wrx7m @scottalanmiller
                last edited by

                @scottalanmiller Try another to try and narrow it down.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • wrx7mW
                  wrx7m @scottalanmiller
                  last edited by

                  @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                  Screenshot from 2018-12-06 14-07-53.png

                  That update today could have been an issue.

                  You can try rolling it back.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @wrx7m
                    last edited by

                    @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                    @scottalanmiller Try another to try and narrow it down.

                    Those work.

                    1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403
                      last edited by

                      I've had issues with the custom TCP/IP ports some of these printers create, where they just don't work (for whatever Windows) reason.

                      I'd try adding the printer directly via the IP address and see if you can get it to print.

                      1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @scottalanmiller
                        last edited by

                        @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                        today could have been an issue

                        We have a similar situation with a customer, so I will need to find out what the deal is.

                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @wrx7m
                          last edited by

                          @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                          @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                          Screenshot from 2018-12-06 14-07-53.png

                          That update today could have been an issue.

                          You can try rolling it back.

                          Trying that.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @dbeato
                            last edited by

                            @dbeato said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            today could have been an issue

                            We have a similar situation with a customer, so I will need to find out what the deal is.

                            Oh great, lol.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              KB4100347 removed. rebooting now.

                              1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403
                                last edited by

                                @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                  @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                  What's the simpler one than that?

                                  DustinB3403D 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @scottalanmiller
                                    last edited by DustinB3403

                                    @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                    What's the simpler one than that?

                                    Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                    Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                    wrx7mW 1 Reply Last reply Reply Quote 0
                                    • jt1001001J
                                      jt1001001
                                      last edited by

                                      May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)

                                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @jt1001001
                                        last edited by

                                        @jt1001001 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)

                                        Will test once someone returns to the site. They just left and no one can tell us if it prints or not.

                                        1 Reply Last reply Reply Quote 0
                                        • wrx7mW
                                          wrx7m @DustinB3403
                                          last edited by

                                          @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                          What's the simpler one than that?

                                          Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                          Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                          Isn't that the only way he is trying to print?

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @wrx7m
                                            last edited by

                                            @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                            What's the simpler one than that?

                                            Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                            Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                            Isn't that the only way he is trying to print?

                                            No he's using the custom port that the driver creates, not using a normal TCP/IP port IE: 10.200.102.15 to print

                                            Instead it's likely some garbled port that the driver uses for whatever purpose that has been stated.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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