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    Remote Connect/Support Tools for Fedora, Windows, OS X

    IT Discussion
    fedora 28 screenconnect teamviewer remote support windows osx simplehelp linux
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    • FATeknollogeeF
      FATeknollogee
      last edited by FATeknollogee

      We had this discussion re support tools:
      https://mangolassi.it/topic/17279/fedora-with-screenconnect/61

      This tool looks like it has potential.
      It's self-hosted & supports Linux, Windows & Mac clients.
      I've only done very limited testing on a Fedora 28 & Server 2019 client.

      https://simple-help.com/
      https://simple-help.com/pricing

      ObsolesceO 1 Reply Last reply Reply Quote 2
      • ObsolesceO
        Obsolesce @FATeknollogee
        last edited by

        @fateknollogee said in Remote Connect/Support Tools for Fedora, Windows, OS X:

        We had this discussion re support tools:
        https://mangolassi.it/topic/17279/fedora-with-screenconnect/61

        This tool looks like it has potential.
        It's self-hosted & supports Linux, Windows & Mac clients.
        I've only done very limited testing on a Fedora 28 & Server 2019 client.

        https://simple-help.com/
        https://simple-help.com/pricing

        That is insanely crazy expensive compared to multiple other tools.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Obsolesce
          last edited by

          @obsolesce said in Remote Connect/Support Tools for Fedora, Windows, OS X:

          @fateknollogee said in Remote Connect/Support Tools for Fedora, Windows, OS X:

          We had this discussion re support tools:
          https://mangolassi.it/topic/17279/fedora-with-screenconnect/61

          This tool looks like it has potential.
          It's self-hosted & supports Linux, Windows & Mac clients.
          I've only done very limited testing on a Fedora 28 & Server 2019 client.

          https://simple-help.com/
          https://simple-help.com/pricing

          That is insanely crazy expensive compared to multiple other tools.

          Actually, no. That is on par with ScreenConnect's original pricing plan.

          ObsolesceO 1 Reply Last reply Reply Quote 0
          • ObsolesceO
            Obsolesce @JaredBusch
            last edited by Obsolesce

            @jaredbusch said in Remote Connect/Support Tools for Fedora, Windows, OS X:

            @obsolesce said in Remote Connect/Support Tools for Fedora, Windows, OS X:

            @fateknollogee said in Remote Connect/Support Tools for Fedora, Windows, OS X:

            We had this discussion re support tools:
            https://mangolassi.it/topic/17279/fedora-with-screenconnect/61

            This tool looks like it has potential.
            It's self-hosted & supports Linux, Windows & Mac clients.
            I've only done very limited testing on a Fedora 28 & Server 2019 client.

            https://simple-help.com/
            https://simple-help.com/pricing

            That is insanely crazy expensive compared to multiple other tools.

            Actually, no. That is on par with ScreenConnect's original pricing plan.

            Um, yes. I compared what we use combined, for our fleet and it's something like 5-10k vs 132k (for 550 pcs). That's insanely more expensive.

            1 Reply Last reply Reply Quote 0
            • ObsolesceO
              Obsolesce
              last edited by

              Oh I see, "per session". So you get all that monitoring, and everything else for free so long as you never use any "sessions"?

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Obsolesce
                last edited by

                @obsolesce said in Remote Connect/Support Tools for Fedora, Windows, OS X:

                Oh I see, "per session". So you get all that monitoring, and everything else for free so long as you never use any "sessions"?

                Well not free, $300 for one license. Allows one tech to be connected.

                1 Reply Last reply Reply Quote 0
                • RomoR
                  Romo
                  last edited by

                  Seems really interesting with the monitoring and the ability to have custom alerts.

                  @FATeknollogee How has the testing been going?

                  FATeknollogeeF 1 Reply Last reply Reply Quote 0
                  • FATeknollogeeF
                    FATeknollogee @Romo
                    last edited by

                    @romo said in Remote Connect/Support Tools for Fedora, Windows, OS X:

                    Seems really interesting with the monitoring and the ability to have custom alerts.

                    @FATeknollogee How has the testing been going?

                    Haven't done much more than my OP.
                    I plan to do some more testing over the weekend.
                    My main goal is to find a ScreenConnect replacement.

                    1 Reply Last reply Reply Quote 0
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