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    Twilio as a SIP provider

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    • EddieJenningsE
      EddieJennings
      last edited by

      Debated on making a new topic, but I figure since I enjoy playing necromancers in D&D, I'd resurrect this.

      After much gnashing of teeth and the kind @JaredBusch taking the time to help verify that, in fact, you really can terminate calls with Twilio and FreePBX, I figured out the problem:

      Credentials.

      Bloody credentials.

      To those who play with Twilio, know that the username used for trunk authentication is case-sensitive. Though, I'm still blown away that this was even a problem, as I was copying / pasting credentials with my test; however, I confirmed that calls can be terminated and verified that the username is case-sensitive. Oh well, my pride will recover, and as a result my company will probably save an additional $10 / month on SIP service. 🙂

      DashrenderD bigbearB 2 Replies Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        I live in UNIX, I assume everything is case sensitive 🙂

        1 Reply Last reply Reply Quote 3
        • DashrenderD
          Dashrender @EddieJennings
          last edited by

          @eddiejennings said in Twilio as a SIP provider:

          Debated on making a new topic, but I figure since I enjoy playing necromancers in D&D, I'd resurrect this.

          After much gnashing of teeth and the kind @JaredBusch taking the time to help verify that, in fact, you really can terminate calls with Twilio and FreePBX, I figured out the problem:

          Credentials.

          Bloody credentials.

          To those who play with Twilio, know that the username used for trunk authentication is case-sensitive. Though, I'm still blown away that this was even a problem, as I was copying / pasting credentials with my test; however, I confirmed that calls can be terminated and verified that the username is case-sensitive. Oh well, my pride will recover, and as a result my company will probably save an additional $10 / month on SIP service. 🙂

          I learned this lesson in SSIDs a few years ago - I feel your pain!

          1 Reply Last reply Reply Quote 1
          • bigbearB
            bigbear @EddieJennings
            last edited by

            @eddiejennings said in Twilio as a SIP provider:

            Debated on making a new topic, but I figure since I enjoy playing necromancers in D&D, I'd resurrect this.

            After much gnashing of teeth and the kind @JaredBusch taking the time to help verify that, in fact, you really can terminate calls with Twilio and FreePBX, I figured out the problem:

            Credentials.

            Bloody credentials.

            To those who play with Twilio, know that the username used for trunk authentication is case-sensitive. Though, I'm still blown away that this was even a problem, as I was copying / pasting credentials with my test; however, I confirmed that calls can be terminated and verified that the username is case-sensitive. Oh well, my pride will recover, and as a result my company will probably save an additional $10 / month on SIP service. 🙂

            Terminating calls with FreePBX was weird to figure out, even weirder if you make sub accounts.

            There is also the need to have auth but twilio doesn't want you to maintain a registration. Just auth and IP combined. In FusionPBX it was easier to figure out. Took maybe 10 mins of trial and error. I had to get developer support from Twilio.

            The one cool thing is you will see in your Twilio console a bug icon at the top right light up whenever a call is denied for termination, along with a bug report that contains SIP details.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @bigbear
              last edited by JaredBusch

              @bigbear said in Twilio as a SIP provider:

              @eddiejennings said in Twilio as a SIP provider:

              Debated on making a new topic, but I figure since I enjoy playing necromancers in D&D, I'd resurrect this.

              After much gnashing of teeth and the kind @JaredBusch taking the time to help verify that, in fact, you really can terminate calls with Twilio and FreePBX, I figured out the problem:

              Credentials.

              Bloody credentials.

              To those who play with Twilio, know that the username used for trunk authentication is case-sensitive. Though, I'm still blown away that this was even a problem, as I was copying / pasting credentials with my test; however, I confirmed that calls can be terminated and verified that the username is case-sensitive. Oh well, my pride will recover, and as a result my company will probably save an additional $10 / month on SIP service. 🙂

              Terminating calls with FreePBX was weird to figure out, even weirder if you make sub accounts.

              There is also the need to have auth but twilio doesn't want you to maintain a registration. Just auth and IP combined. In FusionPBX it was easier to figure out. Took maybe 10 mins of trial and error. I had to get developer support from Twilio.

              The one cool thing is you will see in your Twilio console a bug icon at the top right light up whenever a call is denied for termination, along with a bug report that contains SIP details.

              It took me less than 10 minutes to setup his trunk on my PBX and make an outbound call. That included reading the Twilio document first and not just winging it.

              I set it up once. Did not have to edit. It worked on the first try. So yeah. If you know what you are doing with FreePBX (which you don't or dont' want to) it is trivial.

              I used a PJSIP trunk. worked flawlessly.

              1 Reply Last reply Reply Quote 0
              • FATeknollogeeF
                FATeknollogee
                last edited by

                Who all is using Twilio as their SIP provider?

                JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @FATeknollogee
                  last edited by

                  @fateknollogee said in Twilio as a SIP provider:

                  Who all is using Twilio as their SIP provider?

                  I have not migrated any clients, because the savings verus the cost to swithc is jsut not worth it.
                  But I have recommended them to a number of people.

                  B FATeknollogeeF 2 Replies Last reply Reply Quote 1
                  • B
                    bnrstnr @JaredBusch
                    last edited by

                    @jaredbusch said in Twilio as a SIP provider:

                    I have not migrated any clients, because the savings verus the cost to swithc is jsut not worth it.
                    But I have recommended them to a number of people.

                    This^^ I have thought about changing a few times, but ultimately our $30/month bill with VoicePulse might shrink to $15 on Twilio? That puts it pretty low on my priority list.

                    If I were to setup a new service somewhere I'd likely go with Twilio.

                    1 Reply Last reply Reply Quote 0
                    • FATeknollogeeF
                      FATeknollogee @JaredBusch
                      last edited by

                      @jaredbusch said in Twilio as a SIP provider:

                      @fateknollogee said in Twilio as a SIP provider:

                      Who all is using Twilio as their SIP provider?

                      I have not migrated any clients, because the savings verus the cost to swithc is jsut not worth it.
                      But I have recommended them to a number of people.

                      How about new clients?

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @FATeknollogee
                        last edited by

                        @fateknollogee said in Twilio as a SIP provider:

                        @jaredbusch said in Twilio as a SIP provider:

                        @fateknollogee said in Twilio as a SIP provider:

                        Who all is using Twilio as their SIP provider?

                        I have not migrated any clients, because the savings verus the cost to swithc is jsut not worth it.
                        But I have recommended them to a number of people.

                        How about new clients?

                        I recommend it.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @FATeknollogee
                          last edited by

                          @fateknollogee said in Twilio as a SIP provider:

                          Who all is using Twilio as their SIP provider?

                          We are now, for one client.

                          1 Reply Last reply Reply Quote 0
                          • FATeknollogeeF
                            FATeknollogee
                            last edited by

                            I def like some the available features in the Dashboard.

                            1 Reply Last reply Reply Quote 0
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