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    KB4073701 kills QuickBooks

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @Mike Davis
      last edited by

      @mike-davis said in KB4073701 kills QuickBooks:

      @dustinb3403 said in KB4073701 kills QuickBooks:

      So the answer to this problem is upgrade the OS (and or ditch QB).

      Seems like it for now. I'm not sure I'm going to even bother contacting QuickBooks.

      Does QB officially like Win 7 as supported?

      1 Reply Last reply Reply Quote 0
      • Mike DavisM
        Mike Davis
        last edited by

        Yes, Win 7 is supported.

        1 Reply Last reply Reply Quote 0
        • Mike DavisM
          Mike Davis
          last edited by

          I ended up chatting on the QuickBooks site. There is no way to contact support, but to call, so I called in. You have to generate a ticket with them if you want to be notified of the fix. Once the problem is fixed they will notify you. They don't even have this listed as a problem on their website yet.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            Well this fix was just released 2 days ago according to the KB article.

            I would still move the client towards Windows 10.

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            • scottalanmillerS
              scottalanmiller @Mike Davis
              last edited by

              @mike-davis said in KB4073701 kills QuickBooks:

              I ended up chatting on the QuickBooks site. There is no way to contact support, but to call, so I called in. You have to generate a ticket with them if you want to be notified of the fix. Once the problem is fixed they will notify you. They don't even have this listed as a problem on their website yet.

              "Supported" is a very loose term with Intuit 🙂

              1 Reply Last reply Reply Quote 1
              • dbeatoD
                dbeato
                last edited by

                More on this here
                https://www.reddit.com/r/sysadmin/comments/7zf737/windows_7_kb4073701_quickbooks_featuresdll_crash/

                The issue here though is that the Update is a preview not need to install that
                https://support.microsoft.com/en-us/help/4073701/description-of-preview-of-quality-rollup-for-net-framework-4-6-4-6-1-4

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                • K
                  krisleslie
                  last edited by

                  @scottalanmiller said in KB4073701 kills QuickBooks:

                  is a very loose term with Int

                  Trust me it is easier to just move to Windows 10 or nuke it and get Quickbooks Online or another (better) app. Trust me I wish I could get my company off the Intuit high horse. It's pointless to use. I think SAM has broken down how bad their methodology for their development team for at least the last 20 years and it stinks!

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                  • bbigfordB
                    bbigford
                    last edited by bbigford

                    Just ran into this today. Thanks for posting that; cut troubleshooting time much shorter.

                    Edit: Also thanks to dbeato for linking this thread. I knew I read this the other day, but couldn't remember on which forum.

                    1 Reply Last reply Reply Quote 3
                    • bbigfordB
                      bbigford
                      last edited by

                      Man... all at once. I just got about a dozen calls from various clients that I don't personally manage. I should have sent out an email when I saw this thread. 😐

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                      • Mike DavisM
                        Mike Davis
                        last edited by

                        @BBigford glad I could save you some troubleshooting time.

                        bbigfordB 1 Reply Last reply Reply Quote 1
                        • bbigfordB
                          bbigford @Mike Davis
                          last edited by bbigford

                          @mike-davis said in KB4073701 kills QuickBooks:

                          @BBigford glad I could save you some troubleshooting time.

                          If you're using a Venmo style delivery for drinks and/or strippers, I am willing to contribute for your helpful post to the community that directly impacted me. It has to be explicitly used on something such as strip clubs that take this type of gift card or similar. I cannot, by my own community standards, simply send money to you directly which could be spent on anything. It has to be a payment method that is only redeemable in the form of alcohol and/or strippers.

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