Websites like Mangolassi or Spiceworks
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@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@scotth said in Websites like Mangolassi or Spiceworks:
@storageninja said in Websites like Mangolassi or Spiceworks:
I honestly spend more time on Slack these days than forums.
Slack?
Super expensive (or crazy limited) instant messaging platform for internal users. It's like Rocket or Mattermost but only hosted and too expensive for any real use.
yet tons of companies are using it. Sure perhaps not as many that you have heard of...
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@dashrender said in Websites like Mangolassi or Spiceworks:
@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@scotth said in Websites like Mangolassi or Spiceworks:
@storageninja said in Websites like Mangolassi or Spiceworks:
I honestly spend more time on Slack these days than forums.
Slack?
Super expensive (or crazy limited) instant messaging platform for internal users. It's like Rocket or Mattermost but only hosted and too expensive for any real use.
yet tons of companies are using it. Sure perhaps not as many that you have heard of...
Because companies primarily focus on marketing.
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@scottalanmiller This is very much a pet peeve of mine w/Spiceworks. If you've not spent all of 5 minutes researching an issue I'm not helping you. Also if you can't articulate what you're actually needing help with I'm not wasting 30 minutes of posting to get clarification in order to assist you.
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@r3dpand4 said in Websites like Mangolassi or Spiceworks:
@scottalanmiller This is very much a pet peeve of mine w/Spiceworks. If you've not spent all of 5 minutes researching an issue I'm not helping you. Also if you can't articulate what you're actually needing help with I'm not wasting 30 minutes of posting to get clarification in order to assist you.
I was just talking to @QuixoticJeremy last night about how 16/20 posts in a thread are almost always just trying to get the OP to fill in the information that should have been in the original post. It's like pulling teeth.
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@scottalanmiller It's ridiculous, and then in the midst of all that you end up with an inevitable pissing contest of people arguing semantics that no one even has clarification on yet because the OP hasn't actually identified the circumstances surrounding the issue.
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@r3dpand4 said in Websites like Mangolassi or Spiceworks:
@scottalanmiller It's ridiculous, and then in the midst of all that you end up with an inevitable pissing contest of people arguing semantics that no one even has clarification on yet because the OP hasn't actually identified the circumstances surrounding the issue.
Yes, once everyone works only from assumptions, it gets to be such a mess.
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@scotth I love slack, very useful. there is a lot you can do with in other than messaging.
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@jmoore said in Websites like Mangolassi or Spiceworks:
@scotth I love slack, very useful. there is a lot you can do with in other than messaging.
Have you looked at Rocket or Mattermost? most of those Slack features I find really annoying and disable. They are just distracting.
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@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@jmoore said in Websites like Mangolassi or Spiceworks:
@scotth I love slack, very useful. there is a lot you can do with in other than messaging.
Have you looked at Rocket or Mattermost? most of those Slack features I find really annoying and disable. They are just distracting.
I have not but I will take a good look at those. Thanks for mentioning them.
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@jmoore said in Websites like Mangolassi or Spiceworks:
@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@jmoore said in Websites like Mangolassi or Spiceworks:
@scotth I love slack, very useful. there is a lot you can do with in other than messaging.
Have you looked at Rocket or Mattermost? most of those Slack features I find really annoying and disable. They are just distracting.
I have not but I will take a good look at those. Thanks for mentioning them.
We use Rocket and like it a lot.
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@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@jmoore said in Websites like Mangolassi or Spiceworks:
@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@jmoore said in Websites like Mangolassi or Spiceworks:
@scotth I love slack, very useful. there is a lot you can do with in other than messaging.
Have you looked at Rocket or Mattermost? most of those Slack features I find really annoying and disable. They are just distracting.
I have not but I will take a good look at those. Thanks for mentioning them.
We use Rocket and like it a lot.
Is there a demo or something to look at?
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@tim_g said in Websites like Mangolassi or Spiceworks:
@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@jmoore said in Websites like Mangolassi or Spiceworks:
@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@jmoore said in Websites like Mangolassi or Spiceworks:
@scotth I love slack, very useful. there is a lot you can do with in other than messaging.
Have you looked at Rocket or Mattermost? most of those Slack features I find really annoying and disable. They are just distracting.
I have not but I will take a good look at those. Thanks for mentioning them.
We use Rocket and like it a lot.
Is there a demo or something to look at?
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And... https://open.rocket.chat/home. It is a bit slow though.
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We currently use Mattermost internally. I really like it, and the app support is good. I didn't look that closely at Rocket though, so I can't really compare. I was mostly comparing Mattermost to Openfire.
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@scottalanmiller said in Websites like Mangolassi or Spiceworks:
Have you looked at Rocket or Mattermost? most of those Slack features I find really annoying and disable. They are just distracting.
If you are talking about /giphy that's fighting words...
In all seriousness, our engineers aggressively use that stuff (Tickets, and alerts and all kinds of fun interops with Jenkins, Jira etc).
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@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@dashrender said in Websites like Mangolassi or Spiceworks:
@scottalanmiller said in Websites like Mangolassi or Spiceworks:
@scotth said in Websites like Mangolassi or Spiceworks:
@storageninja said in Websites like Mangolassi or Spiceworks:
I honestly spend more time on Slack these days than forums.
Slack?
Super expensive (or crazy limited) instant messaging platform for internal users. It's like Rocket or Mattermost but only hosted and too expensive for any real use.
yet tons of companies are using it. Sure perhaps not as many that you have heard of...
Because companies primarily focus on marketing.
There's a free version. I'm pretty sure on 1/4 of the slack I"m on are paid ones.
In our case It's likely because we spend more on M&M's but that's another matter (I try not to bring up the great engineering M&M revolt of 2012).
Because large enterprises need certain features (In our case SAML/SSO integration, an SLA, the millions of plugins that get used across the company for integration, compliance requirements that they can deliver on) and more importantly, large companies don't pay list. Not even remotely close.
Why not run it internally?
Large enterprises don't run apps in-house that they can outsource for less than it costs them to deploy and operationalize with all their weird requirements. Throw in the fact that you only pay for people who are actively logging in, it gets smaller. Let's say of our 20K employee's 3/4 use it (So 15K). Let's assume we pay 50% of list (So $6 for the plus tier, which is honestly likely on the high side). That's 90K a year, for hosting costs, managed updates, securing it, storage (20GB per user). This wouldn't pay the cost on a single developer for us to fix gaps, or for operations staff to deal with it and train on it.
Why not go look for a cheaper smaller competitor?
- Risk that company goes out of business and you have to dig out all the data for compliance which is a mess.
- Company has less of a name to defend so investment in security for SaaS companies is lower than the "big guy"
- Staff will spend less time learning it, likely has the client installed.
- Tiny but handy productivity advantages of more mature product (Magic link for client setup is @#%@% amazing). When your America's staff carry cost likely averages north of $50 an hour having people waste an hour a year on a slightly more awkward product is a wash or loss.
When do I like working with smaller companies.
- When the code and content is something that's easily portable should they go under
- When we do tons of work with them and they "get" our weird requirements (Example a technical writer who did the last 3 versions of a document).
- When your requirements are so bizarre that no one else has a good solution and they are most likely to keep up with your roadmap requirements.
- When security and compliance can be handled by our teams (have the site terminate against our F5's and they provide a managed VM, or we pinhole redirect out to them).
- When your budget spends is such a high percentage that you know you "control" the roadmap as long as it's enough for them to fund and profit off existing operations.
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I don't know if there are any better than Spiceworks and Mangolassi. I have been on other forums and nothing compares to this like Dropbox, Veeam and others. Other forums are for consumers.
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@dbeato said in Websites like Mangolassi or Spiceworks:
I don't know if there are any better than Spiceworks and Mangolassi. I have been on other forums and nothing compares to this like Dropbox, Veeam and others. Other forums are for consumers.
And/or are focused on a specific product. Even SW officially has a product focus.
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@scottalanmiller Correct, I see SW as multiple products being asked but yeah mostly on Spiceworks products and Windows.
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@dbeato said in Websites like Mangolassi or Spiceworks:
@scottalanmiller Correct, I see SW as multiple products being asked but yeah mostly on Spiceworks products and Windows.
Yes. They allow and get general content, but officially the site is the community for a singular Windows app. It’s not a neutral site.
