• RE: Cross platform automated patch management

    @scottalanmiller oh hai

    Richard here. Prior Cylance and Webroot. Poacher of Nic from SW.

    Automox is a cloud native cyber hygiene platform. You can patch, deploy software, enforce policies, and a whole lot more across Windows, Linux, and Mac including servers. You can pull a report as needed as well. Don't want to get too salesy but happy to talk more.

    posted in IT Discussion
  • RE: User's PC is unstable

    @Obsolesce said in User's PC is unstable:

    Like RemoteApp?
    They'll need the licensing for it.

    Streaming from O365 is bundled with a number of the licensing tiers (we have it, I use it to run the full version of Excel on my Mac). You also can run RDSH in trial mode for 90 days if memory serves.

    Given it's been 10 years though, and the user (presumably has work to do in excel) having excel run somewhere else might just be a good way to move on to more important things even if it costs $100-200 (Unless Dash's time is free!)

    posted in IT Discussion
  • RE: User's PC is unstable

    @wrx7m said in User's PC is unstable:

    There is a condenser for the IT AC unit right outside her office. I'm sure the power runs through the wall near where her computer sits. I moved the computer away from the outside wall a few years ago, requiring installing longer cables for monitors, keyboards, etc. Yet the problems continue, granted The computer only moved maybe 4 feet from that wall.

    Move her to a streaming instance for excel (RemoteApp, Citrix, Horizon, 365 streaming app). see if it blows up when running on a server.

    posted in IT Discussion
  • RE: User's PC is unstable

    @Dashrender said in User's PC is unstable:

    Spinrite wouldn't report any issues

    Sooooo that hasn't been updated in over 10 years. Also, who the hell is using magnetic drives for boot/applications?!?!

    I'd expect office to pause/stutter, that's known behavior for running it from magnetic media.

    posted in IT Discussion
  • RE: Laptop for stock trading

    Couple thoughts..

    I think 1/2 my trades are issued from my cell phone. (Generally when I"m selling vested RSU or ESPP). It's convenient as I've got my 2FA token on my phone. As others have noted actual trading doesn't drive much. A lot of traders (like the local energy trading floors) use thin clients.

    This isn't stock trading which implies your roommate is a moron who should be putting money in a 401K, HSA, a Roth or maybe some index funds if he's feeling frisky and needs liquidity on a shorter time table.

    quantumtrading is a dynamic currency risk indicator program for forex trading. My general viewpoint is only the absurdly well capitalized (triple comma club) have any business trading currency for anything other than hedging other positions (and even then there are other ways to hedge currency like JNUG, or just buying treasuries).

    If your roommate is serious about YOLO currency trading using 1000x leverage, I might want to direct him to the best place for such degenerate gambling intelligent discussions, reddit.com/r/wsb/

    posted in IT Discussion
  • RE: I guess Skyetel doesn't want business

    @Obsolesce said in I guess Skyetel doesn't want business:

    Why not a credit card like all the real businesses?

    Visa gift cards, and "cash cards" are common currency used by people who commit fraud. I've never been able to get a SIM without presenting my passport/ID.

    posted in IT Discussion
  • RE: I guess Skyetel doesn't want business

    @Skyetel said in I guess Skyetel doesn't want business:

    We're not using it for 2FA - its just to verify the following:

    Your in North America (Foreign cell phone numbers wont work)
    You are actually a real human being (because you have to put it in)
    You are not planning on committing fraud.


    Given how much VOIP fraud and spam is happening, telco's need to be able to have something that traces back to a person the FBI can lock up.
    This (combined with shaken+Stir being deployed) is critical to saving the PSTN.

    posted in IT Discussion
  • RE: Examples of proper utilization of SAN

    I don't know how Starwind vSAN can be run but if it's on a hypervisor it's severely limited by I/O congestion through the kernel. NVMe drives is causing problems that was of no concern whatsoever with spinners. Both KVM and Xen has made a lot of work to limit their I/O latency and use polling techniques now but it's still a problem. That's why you really need SR-IOV on NVMe drives so any VM can bypass the hypervisor and just have it's own kernel to slow things down.

    Anton: There are no problems with polling these days 🙂 You normally spawn a SPDK-enabled VM (Linux is unbeatable here as most of the new gen I/O development happens there) and pass thru RDMA-capable network hardware (virtual function with SR-IOV or whole card with PCIe pass-thru, this is really irrelevant...) and NMVe drives and... magic starts happening 🙂 This is how our NVMe-oF target works on ESXi & Hyper-V (KVM & Xen have no benefits here architecturally, this is where you're either wrong or I failed to get your arguments). It's possible to port SPDK into Windows user-mode but lack of NVMe and NIC polling drivers takes away all the fun: to move the same amount of data we normally use ~4x more CPU horsepower on "Pure Windows" Vs. "Linux-SPDK-VM-on-Windows" models. Microsoft is trying to bring SPDK to Windows kernel (so does VMware from what I know), but it needs a lot of work from NIC and NVMe engineers and... nobody wants to contribute. Really.

    Just my $0.02 🙂

    posted in IT Discussion
  • RE: MangoCon 2019

    @JaredBusch I forgot to tell a story about me using a laptop as a grill fan.

    posted in MangoCon
  • RE: Where IT Consultants fit between Vendors and Clients

    @EddieJennings said in Where IT Consultants fit between Vendors and Clients:

    I don't recall saying consultant vs non-consultant, but the responses in the thread have addressed the question of who should interface with a vendor.

    I feel like I should provide some context for how some vendors operate to get a better idea for the level of vendor involvement and who the vendor wants to work with.

    Few things....

    1. It depends on the vendor, and who the customer is. For instance, some vendors are 100% channel sales (Datto I think fell in here) and a customer outright can't buy them directly.

    2. Most larger vendors DO NOT WANT to talk/sell to smaller customers directly (It's too expensive, as they pay too good of benefits, and too high of compensation to their salespeople to scale down to small accounts that because they only sell their products can't form a meaningful relationship). There typically are 4 "buckets" for products.

    a. Retail sales for VERY low-value non-complicated sale items that a website can sell. These products don't require sizing assistance or are pretty simple. Think an ethernet patch cable.

    b. More complicated items on smaller deals that intend to be 100% channeled in sales (You don't want this stuff sold by Amazon as the customer will likely buy the wrong SKU, or screw upsizing). Note, the vendor may offer a direct model but will often have "cannon fodder" class salespeople in this space, and generally will even charge more for going direct. A VAR is your best bet here. Think someone buying 3 servers, or 20 laptops, or a single palo alto firewall for a SMB. all services are going to be VAR partner led when possible beyond post-sales support escalations. Also in these smaller accounts it's expected that the VAR/MSP is more than likely going to know the needs potentially better than the customer does.

    c. larger enterprise deals where the VAR is still involved but the vendor takes some leadership because the account is big enough to matter, or the vendor wants a strategic presence in this account. The paper may shift to being run by the vendor at the higher end of this, with a small revenue share back to the VAR who brought this deal to them for the life of this deal. Think ELA's, 100 site MLPS circuit deals etc. services might be delivered by either the partner or the vendor at this stage.

    d. Direct only deals. These are sometimes called "named accounts" and the vendor will 100% run paper directly. A partner of record might get 3% of the deal if they are lucky, or be subcontracted if they are a marque support partner with tons of certifications.

    Others can comment but sales teams tend to be organized around these different groups Example:

    1. Commercial-1 Smallest accounts and people who haven't bought anything in 5 years from you. These are called "Whitespace accounts" and you basically have people trying to get a meeting with hundreds of these in a territory or verticle and seeing if they can find some gold and get people with a low priced entry solution. ALL sales will be inside teams at this scale with VAR's or MSPs type shops doing any in person meetings.

    2. Commercial-2 Slightly larger accounts. Might have spent a few thousand, but there isn't a strategic or lucrative relationship. You might have a field team at this point but they will likely cover hundreds of accounts still.

    Midsized Accounts - Still larger. They will likely have some clue who their account team is, but still rely on a VAR for most day to day stuff.

    Large Enterprise - Big names you recognize. These accounts will have teams who might have only 5-10 customers. Alignment on this is going to be tied to geograhpy still more than likely.

    Globals - Account teams will be in some cases 1:1, or if there is a specific industry (Say automakers, or oil gas) you might have a team in a city (like Houston) whose job is to wrangle these guys. The Cxx levels of the vendor likely have strong relationships with these accounts and for a software vendor these accounts could be spending 9 figures at a time, or for hardware companies 10.

    posted in IT Discussion