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    Macbook Pro unable to refresh OS

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    • coliverC
      coliver
      last edited by

      So we have these two Macbook Pros that were purchased by a manager (a bit of shadow IT as it wasn't really approved through us) that are basically paperweights right now. The manager registered the two Macbooks with their personal AppleID. Unfortuantely(?) the manager has since moved on and the department is requesting access to these laptops. They don't really care about anything on them.

      So... any Mac experts know a way to refresh these laptops without the registered AppleID?

      I've tried to use command+r and a corporate AppleID to refresh the operating system but I get a "This item is temporarily unavailable" error. Apparently the account isn't entitled to the version of OSX that is installed by default (Mavericks).

      1 Reply Last reply Reply Quote 1
      • DustinB3403D
        DustinB3403
        last edited by

        You won't be able to remove the AppleID without the credentials. You can take them to apple and show proof of purchase and they can help you with it.

        But outside of that you have no other options.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Pop in a Fedora 26 or Windows 10 DVD, problem solved. Lots and lots of shops run Windows and Linux on Mac hardware.

          coliverC 1 Reply Last reply Reply Quote 1
          • coliverC
            coliver @scottalanmiller
            last edited by

            @scottalanmiller said in Macbook Pro unable to refresh OS:

            Pop in a Fedora 26 or Windows 10 DVD, problem solved. Lots and lots of shops run Windows and Linux on Mac hardware.

            I was actually thinking that was the best way forward.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @coliver
              last edited by

              @coliver said in Macbook Pro unable to refresh OS:

              @scottalanmiller said in Macbook Pro unable to refresh OS:

              Pop in a Fedora 26 or Windows 10 DVD, problem solved. Lots and lots of shops run Windows and Linux on Mac hardware.

              I was actually thinking that was the best way forward.

              I bet 20% of Macs sold to business end up this way. I know so many shops that are 100% Mac hardware, 0% MacOS.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                And by so many, I mean a few. But I know some, and I know zero that use Mac hardware and all run MacOS. Thirty years of consulting, seen many of the former and zero of the latter.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403
                  last edited by

                  I was under the assumption you wanted to use Mac OSx, hence the post.

                  coliverC 1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver @DustinB3403
                    last edited by

                    @dustinb3403 said in Macbook Pro unable to refresh OS:

                    I was under the assumption you wanted to use Mac OSx, hence the post.

                    I don't want to use OSx... I just wanted to see if there was a fast way to just refresh the OS.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Start with Fedora since you dont have Windows licenses for those. With Cinnamon, just tell them it is Windows 11 Preview.

                      1 Reply Last reply Reply Quote 3
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        Fedora has problems with power settings on Max hardware

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Macbook Pro unable to refresh OS:

                          And by so many, I mean a few. But I know some, and I know zero that use Mac hardware and all run MacOS. Thirty years of consulting, seen many of the former and zero of the latter.

                          We have a doc that demanded a Mac laptop, even knowing that he will have to have windows to access some remote access stuff. /sigh

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Dashrender
                            last edited by

                            @dashrender said in Macbook Pro unable to refresh OS:

                            @scottalanmiller said in Macbook Pro unable to refresh OS:

                            And by so many, I mean a few. But I know some, and I know zero that use Mac hardware and all run MacOS. Thirty years of consulting, seen many of the former and zero of the latter.

                            We have a doc that demanded a Mac laptop, even knowing that he will have to have windows to access some remote access stuff. /sigh

                            Install Win 10 on it. Will run great

                            black3dynamiteB 1 Reply Last reply Reply Quote 1
                            • black3dynamiteB
                              black3dynamite @JaredBusch
                              last edited by black3dynamite

                              @jaredbusch said in Macbook Pro unable to refresh OS:

                              @dashrender said in Macbook Pro unable to refresh OS:

                              @scottalanmiller said in Macbook Pro unable to refresh OS:

                              And by so many, I mean a few. But I know some, and I know zero that use Mac hardware and all run MacOS. Thirty years of consulting, seen many of the former and zero of the latter.

                              We have a doc that demanded a Mac laptop, even knowing that he will have to have windows to access some remote access stuff. /sigh

                              Install Win 10 on it. Will run great

                              Does Windows 10 automatically detects all drivers or we still need the boot camp drivers?

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @black3dynamite
                                last edited by

                                @black3dynamite said in Macbook Pro unable to refresh OS:

                                @jaredbusch said in Macbook Pro unable to refresh OS:

                                @dashrender said in Macbook Pro unable to refresh OS:

                                @scottalanmiller said in Macbook Pro unable to refresh OS:

                                And by so many, I mean a few. But I know some, and I know zero that use Mac hardware and all run MacOS. Thirty years of consulting, seen many of the former and zero of the latter.

                                We have a doc that demanded a Mac laptop, even knowing that he will have to have windows to access some remote access stuff. /sigh

                                Install Win 10 on it. Will run great

                                Does Windows 10 automatically detects all drivers or we still need the boot camp drivers?

                                No boot camp needed

                                1 Reply Last reply Reply Quote 2
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