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    Securing FreePBX from attacks

    Scheduled Pinned Locked Moved IT Discussion
    freepbx 14freepbx securitynetwork security
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    • EddieJenningsE
      EddieJennings @scottalanmiller
      last edited by

      @scottalanmiller said in Securing FreePBX from attacks:

      @jaredbusch said in Securing FreePBX from attacks:

      @scottalanmiller said in Securing FreePBX from attacks:

      @eddiejennings said in Securing FreePBX from attacks:

      Current task is now figuring what "invalid data" is being sent by my external test users to cause the firewall to think they're attackers.

      UDP?

      In @Dashrender's case he has Yealink desk phones as the only thing on site and the site is getting blacklisted by the responsive firewall. As soon as he white lists the IP, the phones register.

      Oh, the RP not the outside edge firewall. Odd, okay.

      Yeah. Forgive my lack of clarity.

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      • EddieJenningsE
        EddieJennings
        last edited by

        Other oddity. Both redacted IP addresses are the same.
        0_1506611443310_c7d77dea-7939-4b8f-82e2-21494c9d39ce-image.png

        DashrenderD zachary715Z 2 Replies Last reply Reply Quote 0
        • DashrenderD
          Dashrender @EddieJennings
          last edited by Dashrender

          @eddiejennings said in Securing FreePBX from attacks:

          Other oddity. Both redacted IP addresses are the same.
          0_1506611443310_c7d77dea-7939-4b8f-82e2-21494c9d39ce-image.png

          Open another tab in chrome or whatever browser and type
          What is my IP to confirm the expected IP.

          EddieJenningsE 1 Reply Last reply Reply Quote 0
          • EddieJenningsE
            EddieJennings @Dashrender
            last edited by EddieJennings

            @dashrender said in Securing FreePBX from attacks:

            @eddiejennings said in Securing FreePBX from attacks:

            Other oddity. Both redacted IP addresses are the same.
            0_1506611443310_c7d77dea-7939-4b8f-82e2-21494c9d39ce-image.png

            Open another tab in chrome or whatever browser and type
            What is my IP to confirm the expected IP.

            Heh. Yes, I've confirmed the IP of the client machine mentioned is the IP I'm using, which is the IP that's assigned to the Trusted zone. 🙂

            1 Reply Last reply Reply Quote 0
            • zachary715Z
              zachary715 @EddieJennings
              last edited by

              @eddiejennings said in Securing FreePBX from attacks:

              Other oddity. Both redacted IP addresses are the same.
              0_1506611443310_c7d77dea-7939-4b8f-82e2-21494c9d39ce-image.png

              I think I had this happen when I set up mine. Everything seemed to work fine, but the error message was still there. I can't remember if it was a simple reboot that fixed it, a firmware upgrade, or what.

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              • EddieJenningsE
                EddieJennings
                last edited by

                As a test, I added one of my remote end user's IP addresses to the System Admin > Intrusion Detection Whitelist to see if that would prevent them from being blocked by the Responsive Firewall. Alas, I return from lunch and they're once again blocked. Since I'm still in a testing mode, I'm thinking of blowing away this PBX, rebuilding, and seeing if the problem replicates.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @EddieJennings
                  last edited by

                  @eddiejennings said in Securing FreePBX from attacks:

                  As a test, I added one of my remote end user's IP addresses to the System Admin > Intrusion Detection Whitelist to see if that would prevent them from being blocked by the Responsive Firewall. Alas, I return from lunch and they're once again blocked. Since I'm still in a testing mode, I'm thinking of blowing away this PBX, rebuilding, and seeing if the problem replicates.

                  I'm curious to find out - since I'm having the same issue!

                  1 Reply Last reply Reply Quote 0
                  • EddieJenningsE
                    EddieJennings
                    last edited by

                    New PBX is now installed, configured, and updated. Let's see what happens.

                    1 Reply Last reply Reply Quote 0
                    • SmithErickS
                      SmithErick
                      last edited by

                      Might be time to play with the built-in OpenVPN server. I have RF enabled on my remote FreePBX with 90% of endpoints being Yealink and have not had any issues.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        I wonder what Eddie and I are doing differently than JB that's causing our issues?

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          Assuming you have reinstalled and the problem exists, open a support case with Sangoma. The cost is minimal compared to the time you are spending.

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                          • EddieJenningsE
                            EddieJennings
                            last edited by

                            Yeah. I'm probably going to have to do that. It just doesn't make sense for these Linphone users to successfully register, then be rate-limited, then be blocked as attackers.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @EddieJennings
                              last edited by

                              @eddiejennings said in Securing FreePBX from attacks:

                              Yeah. I'm probably going to have to do that. It just doesn't make sense for these Linphone users to successfully register, then be rate-limited, then be blocked as attackers.

                              Only your soft phones are doing this?

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @Dashrender
                                last edited by

                                @dashrender said in Securing FreePBX from attacks:

                                @eddiejennings said in Securing FreePBX from attacks:

                                Yeah. I'm probably going to have to do that. It just doesn't make sense for these Linphone users to successfully register, then be rate-limited, then be blocked as attackers.

                                Only your soft phones are doing this?

                                @EddieJennings this.. Do you not have a deskphone at one of these locations causing the same problem?

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @JaredBusch
                                  last edited by

                                  @jaredbusch said in Securing FreePBX from attacks:

                                  @dashrender said in Securing FreePBX from attacks:

                                  @eddiejennings said in Securing FreePBX from attacks:

                                  Yeah. I'm probably going to have to do that. It just doesn't make sense for these Linphone users to successfully register, then be rate-limited, then be blocked as attackers.

                                  Only your soft phones are doing this?

                                  @EddieJennings this.. Do you not have a deskphone at one of these locations causing the same problem?

                                  Both softphones and deskphones are causing my issue.

                                  1 Reply Last reply Reply Quote 0
                                  • EddieJenningsE
                                    EddieJennings
                                    last edited by

                                    At the moment, that appears to be the case: Yealink phone users are unaffected. However, there's one user I'm watching before I can verify that to be 100% true.

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                                    • EddieJenningsE
                                      EddieJennings
                                      last edited by

                                      Ok, it appears that my two external Yealink phone users' phones are staying registered. I'm going to install Linphone at home and see if I can replicate this problem.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @EddieJennings
                                        last edited by

                                        @eddiejennings said in Securing FreePBX from attacks:

                                        Ok, it appears that my two external Yealink phone users' phones are staying registered. I'm going to install Linphone at home and see if I can replicate this problem.

                                        Are those Yealink phones only in locations that are specifically listed a trusted sites?

                                        In my case, I never added their IP as a trusted site and they worked fine for over 2 weeks. Then one day, they started being blocked. The day they started being blocked was the first time they tried using UCP from that location.

                                        Adding the IP to the Trusted Sites list did provide a work-a-round, but really, they shouldn't have been getting blocked for any reason I can tell.

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                                        • EddieJenningsE
                                          EddieJennings
                                          last edited by

                                          Two of my phones are in the office, which is a trusted network for the PBX. Two are at users's homes, whose networks aren't explicitly trusted. Linphone was giving me problems on my Korora machine on Friday, so I installed Zoiper when I was at home. My IP was rate limited once, but never made it to the blocked list.

                                          I have a good bit of menial tasks this morning. I intend to get an external softphone user back on line after noon or so EST so I can see if I can replicate this problem (making 100% sure credentials, etc. are right).

                                          black3dynamiteB 1 Reply Last reply Reply Quote 0
                                          • black3dynamiteB
                                            black3dynamite @EddieJennings
                                            last edited by

                                            @eddiejennings said in Securing FreePBX from attacks:

                                            Two of my phones are in the office, which is a trusted network for the PBX. Two are at users's homes, whose networks aren't explicitly trusted. Linphone was giving me problems on my Korora machine on Friday, so I installed Zoiper when I was at home. My IP was rate limited once, but never made it to the blocked list.

                                            I have a good bit of menial tasks this morning. I intend to get an external softphone user back on line after noon or so EST so I can see if I can replicate this problem (making 100% sure credentials, etc. are right).

                                            Are you using the latest version of linphone from their website or the one from the repo?

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