Slack Adds Video Calling
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@fuznutz04 said in Slack Adds Video Calling:
Why does everyone here hate SFB? Either we are just luckly, and have not have problems on our end, or we simply are not using the same things that everyone else is using.
We use it for chat, video calls, some audio calls, and basic screen sharing. So far, so good, and I've been using it for quite some time.
What is the main complaint here that people are experiencing? What is better in other platforms that is inferior in SFB?
SfB performance has been falling further and further behind with video feed latency. There is also a group limit, that magic number is 99. You have 100 people in the company and you want to let them know that email is down? Well you can send it to separate groups, but the premise behind having a number be as low as 100 to send out a mass emergency IM is low.
As far as latency, if you have SfB Online, then asking Microsoft to do something about it is all you can do since the infrastructure is 100% in their control. When we had issues, we were told there was nothing they could do. We had 10G fiber between buildings, 10G switches, etc. Nothing on our end was lacking as far as necessary resources to get a consistent video feed. Screen sharing for presentations can be a joke with the navigation at times. Some nice features, but something left to be desired.
Bottom line, it's feature rich so one can't say it's missing features that others provide. What can be said is that SfB has a massive toolbox, full of weak tools. What good is a wrench, if it's made out of flimsy material?
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Regular old skype works much better for pretty much everything (other than administrative account control) than SfB.
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@Minion-Queen said in Slack Adds Video Calling:
Regular old skype works much better for pretty much everything (other than administrative account control) than SfB.
sad
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@fuznutz04 said in Slack Adds Video Calling:
Why does everyone here hate SFB? Either we are just luckly, and have not have problems on our end, or we simply are not using the same things that everyone else is using.
I've used it on and off for pretty solidly a decade. It's never once been usable or reliable. And the fact that they rebranded it twice in that time to hide the shame of the previous product and the last change they adopted the name of a competing product really shows how much they want to be distanced from it. We've had unreliable connections, unreliable deployments and a general lack of functionality. It's clunky and antiquated and just never got stable. Even MS doesn't stand by it.
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@wirestyle22 said in Slack Adds Video Calling:
@Minion-Queen said in Slack Adds Video Calling:
Regular old skype works much better for pretty much everything (other than administrative account control) than SfB.
sad
They are replacing it, again, anyway.
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@scottalanmiller said in Slack Adds Video Calling:
@BBigford said in Slack Adds Video Calling:
@wirestyle22 said in Slack Adds Video Calling:
@BBigford said in Slack Adds Video Calling:
@scottalanmiller said in Slack Adds Video Calling:
Just saw it pop up a few minutes ago. That's a very new feature. Maybe I'll get to test it out shortly.
Everyone's been waiting for that and screen sharing. As soon as that happens, the only thing left to put a silver bullet in Skype for Business would be the price.
Don't you get Skype for Business for free with a lot of the O365 packages? I doubt they'd switch from a free product unless it was absolute garbage
Free? Nooo... not free. Heavily discounted, but still very expensive.
It's included in many of the packages. No one would pay for that. It's always a freebie.
Ours was broken out as a separate line item by Microsoft, it cost us just over $4k w/ O365. But that is less than the $24k we were paying for Lync. But, if the overall cost for O365 and SfB is $14k, but on our invoice O365 is $10k and SfB is $4k, then it is still "included" since they could have just given us the total amount instead. I just can't remember how it was broken out since it's been a while.
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@scottalanmiller said in Slack Adds Video Calling:
@fuznutz04 said in Slack Adds Video Calling:
Why does everyone here hate SFB? Either we are just luckly, and have not have problems on our end, or we simply are not using the same things that everyone else is using.
they rebranded it twice in that time to hide the shame
Haha that one still gets me. Just keep re-branding and say "we re-branded cause it's not the same product. Now it's GOOD... and this time, we mean it."
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Well, then that kind of makes sense with my experiences.
I used it working for 3 companies within the past 7-8 years. The first was a large 20K employee organization and we had 100+ person video/screen sharing conferences often. BUT, they had their own installation of the servers in the company's private data center.
The second place was less than 100, and so is the 3rd company. So that's probably why I haven't been experiencing the same thing.
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@fuznutz04 said in Slack Adds Video Calling:
Well, then that kind of makes sense with my experiences.
I used it working for 3 companies within the past 7-8 years. The first was a large 20K employee organization and we had 100+ person video/screen sharing conferences often. BUT, they had their own installation of the servers in the company's private data center.
The second place was less than 100, and so is the 3rd company. So that's probably why I haven't been experiencing the same thing.
Yeah, we had it in some huge places and they just could not get it reliable.
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@BBigford said in Slack Adds Video Calling:
@scottalanmiller said in Slack Adds Video Calling:
@BBigford said in Slack Adds Video Calling:
@wirestyle22 said in Slack Adds Video Calling:
@BBigford said in Slack Adds Video Calling:
@scottalanmiller said in Slack Adds Video Calling:
Just saw it pop up a few minutes ago. That's a very new feature. Maybe I'll get to test it out shortly.
Everyone's been waiting for that and screen sharing. As soon as that happens, the only thing left to put a silver bullet in Skype for Business would be the price.
Don't you get Skype for Business for free with a lot of the O365 packages? I doubt they'd switch from a free product unless it was absolute garbage
Free? Nooo... not free. Heavily discounted, but still very expensive.
It's included in many of the packages. No one would pay for that. It's always a freebie.
Ours was broken out as a separate line item by Microsoft, it cost us just over $4k w/ O365. But that is less than the $24k we were paying for Lync. But, if the overall cost for O365 and SfB is $14k, but on our invoice O365 is $10k and SfB is $4k, then it is still "included" since they could have just given us the total amount instead. I just can't remember how it was broken out since it's been a while.
It's just included with most O365 packages. All E plans come with it, all B plans do it.
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I did a huge partner call with MS themselves in January and they don't use it
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@Minion-Queen said in Slack Adds Video Calling:
I did a huge partner call with MS themselves in January and they don't use it
Well obviously not, since it doesn't work
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@Minion-Queen said in Slack Adds Video Calling:
I did a huge partner call with MS themselves in January and they don't use it
Oh that's too good. I thought they would want to use it so they can "achieve more ROI, collaborate more, and synergize more with colleagues and partners" </MicrosoftWordBingo>
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@Minion-Queen said in Slack Adds Video Calling:
I did a huge partner call with MS themselves in January and they don't use it
Were they still using WebEx?
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Yup!
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@Minion-Queen said in Slack Adds Video Calling:
Yup!
If the company selling the collab software doesn't even use it, then there is a big red flag.
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@TechnicalAngel's previous employer used Lync (Now SfB) and it was horrible from what I have heard.
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@fuznutz04 said in Slack Adds Video Calling:
Why does everyone here hate SFB? Either we are just luckly, and have not have problems on our end, or we simply are not using the same things that everyone else is using.
My last company is currently using it and it works well for them. Desktop video chats and screen sharing. It's not flawless, but it works really well for them. They had their own Lync server before that and SfB is way better.
The only thing I could say negative about it from personal experience, was that the Android app seemed to kill my phone battery. I didn't have it installed long and haven't tried it recently, so I don't know if that was a fluke with my phone or if it has been resolved lately.
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RocketChat has screen sharing now.
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Rocket.Chat video calling leaves a lot to be desired, but is still beta.
