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    Stupid User Tricks: Deleted Outlook profile

    IT Discussion
    office 365 outlook 2010 users
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    • gjacobseG
      gjacobse
      last edited by

      So,..User decides that his Outlook is a little cluttered, goes into mail and deletes his profile thinking he'll just re-connect his mail accounts. He has two iMAP accounts and our new O365 account configured.. Doesn't take much to reconnect the two iMAP accounts,.. but the O365,.. well that is a slightly different story..

      Auto Account linking isn't finding the profile, and the docs say, In O365 OWA, click the "?" then ABOUT - only there is no ABOUT... to find the mail server,..

      Uhm... Ok,..I'll admit it,..Very much a PEBKAC error..(Problem Exists Between Keyboard and Chair)... And it's my chair.. (rolls eyes)

      Suggestions on the proper connection (feels like a N00B)

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      • JaredBuschJ
        JaredBusch
        last edited by

        First, inject more caffeine.

        1 Reply Last reply Reply Quote 2
        • gjacobseG
          gjacobse
          last edited by

          Yes yes,... more caffeine...

          I did find this: http://office.microsoft.com/en-us/office365-suite-help/set-up-my-current-office-desktop-programs-to-work-with-office-365-HA102817827.aspx

          So Poking that now.

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          • C
            Carnival Boy
            last edited by

            @g.jacobse said:

            Suggestions on the proper connection (feels like a N00B)

            Ditch O365 and switch to on-premise Exchange?

            gjacobseG 1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse @Carnival Boy
              last edited by

              @Carnival-Boy said:

              @g.jacobse said:

              Suggestions on the proper connection (feels like a N00B)

              Ditch O365 and switch to on-premise Exchange?

              @Carnival-Boy - I debated the On-Premise setup for a bit,.. but as a No Profit Organization, we get the bulk of our email services for free. I only pay for 30 accounts as opposed to the 150 I have. And in the future, we will be taking over another one of our domains, so that will total us at 300 accounts.

              Not to mentions, we cover 9 counties, over 150 different locations with those 300 people. I'm only one person, and can only accomplish so much. For the time, cost, configuration, and aggravation - O365 seemed the best route to go.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @gjacobse
                last edited by

                @g.jacobse said:

                @Carnival-Boy - I debated the On-Premise setup for a bit,.. but as a No Profit Organization, we get the bulk of our email services for free. I only pay for 30 accounts as opposed to the 150 I have. And in the future, we will be taking over another one of our domains, so that will total us at 300 accounts.

                Not to mentions, we cover 9 counties, over 150 different locations with those 300 people. I'm only one person, and can only accomplish so much. For the time, cost, configuration, and aggravation - O365 seemed the best route to go.

                I definitely think you need more caffeine. you missed the irony/sarcasm/mocking of on prem exchange in the statement.

                I am not sure how to help you though. I have never had a problem making a new connections with a new profile in Outlook.

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                • gjacobseG
                  gjacobse
                  last edited by

                  Work around-
                  I set my account back to the main .onmicrosoft.com account, and it seemed to pull the needed server data. Since we haven't cut over this is still the default

                  Guess it wasn't bright enough to figure it out.

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                  • gjacobseG
                    gjacobse
                    last edited by

                    Getting it set back up, I see that the 'extra folder' is STILL there.. dang it. Guess it's in my outlook.office365.com settings..

                    So much for all the aggravation I caused myself.

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                    • gjacobseG
                      gjacobse
                      last edited by

                      MS2010o365.png

                      Dispatch seems only to 'mirror' my main account...

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