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    Drobo B800i Can't Be Discovered

    IT Discussion
    drobo san storage drobo b800i
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    • scottalanmillerS
      scottalanmiller
      last edited by scottalanmiller

      We just did a relocation of a Drobo B800i SAN to a new location on a new network. A freshly installed Drobo Dashboard at that location cannot discover the device. The IP range at the new site is almost certainly different than the old one but who knows what the old one was. From everything that I can find, it looks like our only option is to do a pinhole reset and completely reset the Drobo which is not the end of the world but it is annoying if it can be avoided. Does anyone have a good idea on another way to connect to the Drobo without needed to completely reset?

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      • ?
        A Former User
        last edited by

        You dont have previous config/network details?

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @A Former User
          last edited by

          @Hubtech said:

          You dont have previous config/network details?

          Sadly, no. Not at my ready disposal. With time I could track them down, but I'm not sure that it is even worth the effort.

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          • ?
            A Former User
            last edited by

            without knowing mac or ip i'd say you're up for a fresh reconfig 🙂

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @A Former User
              last edited by

              @Hubtech said:

              without knowing mac or ip i'd say you're up for a fresh reconfig 🙂

              That's pretty much what I am assuming.

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              • thanksajdotcomT
                thanksajdotcom
                last edited by

                Where was it before?

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                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Texas

                  1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom
                    last edited by

                    Your house?

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                    • NetworkNerdN
                      NetworkNerd
                      last edited by

                      Try connecting directly to it with a USB cable from the computer that has Drobo Dashboard on it. That should find it for sure and let you look at ip settings, etc. I've had to do it a couple of times.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @NetworkNerd
                        last edited by

                        @NetworkNerd said:

                        Try connecting directly to it with a USB cable from the computer that has Drobo Dashboard on it. That should find it for sure and let you look at ip settings, etc. I've had to do it a couple of times.

                        There is no USB connectors to plug into.

                        NetworkNerdN 1 Reply Last reply Reply Quote 0
                        • NetworkNerdN
                          NetworkNerd @scottalanmiller
                          last edited by

                          @scottalanmiller

                          On your pc or the Drobo? I have a B800i, and it has a USB 2.0 plug on the back. Did it change that some point after they started making this babies?

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @NetworkNerd
                            last edited by

                            @NetworkNerd said:

                            @scottalanmiller

                            On your pc or the Drobo? I have a B800i, and it has a USB 2.0 plug on the back. Did it change that some point after they started making this babies?

                            Does it? Maybe I just forgot, lol.

                            NetworkNerdN 1 Reply Last reply Reply Quote 0
                            • NetworkNerdN
                              NetworkNerd @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @NetworkNerd said:

                              @scottalanmiller

                              On your pc or the Drobo? I have a B800i, and it has a USB 2.0 plug on the back. Did it change that some point after they started making this babies?

                              Does it? Maybe I just forgot, lol.

                              Mine does. That is all I can verify.

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                              • DashrenderD
                                Dashrender
                                last edited by

                                Shot. In the dark. Blue switch can't tell you the IP. Registered in the port?

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said:

                                  Shot. In the dark. Blue switch can't tell you the IP. Registered in the port?

                                  It's on a really old, temp switch just for the build process.

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                                  • Minion QueenM
                                    Minion Queen Banned
                                    last edited by Minion Queen

                                    I suppose it would help if the people that lived where it was located were actually there huh? I can check tomorrow

                                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @Minion Queen
                                      last edited by

                                      @Minion-Queen said:

                                      I suppose it would help if the people that lived where it was located were actually there huh? I can check tomorrow

                                      LOL, that might help.

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                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        We got it hooked up via USB and that worked fine. It is all configured now 🙂

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          After all of these years, @DustinB3403 ended up with this Drobo!

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Drobo B800i Can't Be Discovered:

                                            After all of these years, @DustinB3403 ended up with this Drobo!

                                            And it works.

                                            @ https://upload.wikimedia.org/wikipedia/commons/thumb/9/92/Grave-digger-monster-jam-2014.jpg/405px-Grave-digger-monster-jam-2014.jpg

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