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    Few Windows clients randomly can't resolve DFS

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    • thwrT
      thwr @DustinB3403
      last edited by thwr

      @DustinB3403 said in Few Windows clients randomly can't resolve DFS:

      Yeah, the user was able to get to the share using the IP, but not dns name.

      Other shares worked just fine via DNS.

      Erm, not sure if we are talking about the same thing

      Let us use these terms:

      • Domain: acme.local
      • Fileserver: filer-1, FQDN: filer-1.acme.local
      • DFS-root: acme.local\dfsroot1
      • DFS-Links: acme.local\dfsroot1\link1, acme.local\dfsroot1\link2

      My users can't see acme.local\dfsroot1, but can access the fileserver at \\filer-1\share-behind-link1

      But your user can't see acme.local at all? That would be some serious DNS issue

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        No no

        She can access all of our file servers, by IP, and all but 1 by DNS name.

        So filer1, filer2 work fine to access the share as \filer1\share1 or \filer2\share1

        But for filer3 she can only access it via \ipaddress\share

        Of course this probably doesn't help this is the first time she's ever used the VPN. .

        thwrT 1 Reply Last reply Reply Quote 0
        • thwrT
          thwr @DustinB3403
          last edited by

          @DustinB3403 said in Few Windows clients randomly can't resolve DFS:

          No no

          She can access all of our file servers, by IP, and all but 1 by DNS name.

          So filer1, filer2 work fine to access the share as \filer1\share1 or \filer2\share1

          But for filer3 she can only access it via \ipaddress\share

          Of course this probably doesn't help this is the first time she's ever used the VPN. .

          Roaming user? E.g. notebook which is sometimes onsite and sometimes offsite via VPN? Given the DNS AAAA/A/CNAME record for your filer is ok, it could be a DNS caching issue.

          art_of_shredA 1 Reply Last reply Reply Quote 1
          • DashrenderD
            Dashrender
            last edited by

            I wonder if thwr's issue is cached credentials in Windows.

            Control Panel > Credential Manager

            1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender
              last edited by

              thwr, any errors in either the file server logs or the DFS root logs?

              thwrT 1 Reply Last reply Reply Quote 1
              • art_of_shredA
                art_of_shred @thwr
                last edited by

                @thwr said in Few Windows clients randomly can't resolve DFS:

                @DustinB3403 said in Few Windows clients randomly can't resolve DFS:

                No no

                She can access all of our file servers, by IP, and all but 1 by DNS name.

                So filer1, filer2 work fine to access the share as \filer1\share1 or \filer2\share1

                But for filer3 she can only access it via \ipaddress\share

                Of course this probably doesn't help this is the first time she's ever used the VPN. .

                Roaming user? E.g. notebook which is sometimes onsite and sometimes offsite via VPN? Given the DNS AAAA/A/CNAME record for your filer is ok, it could be a DNS caching issue.

                That sounds suspiciously as though the DNS records for that filer are not quite right. If you can hit 3 of 4 servers by hostname, DNS probably isn't the issue. Something to do with the record on that 4th server seems very likely.

                DustinB3403D 1 Reply Last reply Reply Quote 1
                • thwrT
                  thwr @Dashrender
                  last edited by

                  @Dashrender said in Few Windows clients randomly can't resolve DFS:

                  thwr, any errors in either the file server logs or the DFS root logs?

                  Have seen nothing. Probably not cached credentials, but I'll check that.

                  art_of_shredA 1 Reply Last reply Reply Quote 1
                  • DustinB3403D
                    DustinB3403 @art_of_shred
                    last edited by

                    @art_of_shred It probably is a DNS issue of some sort (it was 8PM her time) so I didn't care to dig into it when she's off.

                    I just gave her a favorite to the filer via IP so she could do what she needed for the evening.

                    thwrT 1 Reply Last reply Reply Quote 0
                    • art_of_shredA
                      art_of_shred @thwr
                      last edited by

                      @thwr said in Few Windows clients randomly can't resolve DFS:

                      @Dashrender said in Few Windows clients randomly can't resolve DFS:

                      thwr, any errors in either the file server logs or the DFS root logs?

                      Have seen nothing. Probably not cached credentials, but I'll check that.

                      You don't happen to have anything weird like a Pertino adapter throwing a wrench into the mix, do you?

                      1 Reply Last reply Reply Quote 0
                      • thwrT
                        thwr @DustinB3403
                        last edited by thwr

                        @DustinB3403 said in Few Windows clients randomly can't resolve DFS:

                        @art_of_shred It probably is a DNS issue of some sort (it was 8PM her time) so I didn't care to dig into it when she's off.

                        I just gave her a favorite to the filer via IP so she could do what she needed for the evening.

                        Yeah, but that can turn back at you once the filer gets a new IP for whatever reason.

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @thwr
                          last edited by

                          @thwr said in Few Windows clients randomly can't resolve DFS:

                          @DustinB3403 said in Few Windows clients randomly can't resolve DFS:

                          @art_of_shred It probably is a DNS issue of some sort (it was 8PM her time) so I didn't care to dig into it when she's off.

                          I just gave her a favorite to the filer via IP so she could do what she needed for the evening.

                          Yeah, but that can turn back at you once the filer gets a new IP for whatever reason.

                          The filer is statically assigned, so it is a user system issue, I just didn't want to take 2 hours to investigate it.

                          thwrT 1 Reply Last reply Reply Quote 0
                          • thwrT
                            thwr @DustinB3403
                            last edited by

                            @DustinB3403 said in Few Windows clients randomly can't resolve DFS:

                            @thwr said in Few Windows clients randomly can't resolve DFS:

                            @DustinB3403 said in Few Windows clients randomly can't resolve DFS:

                            @art_of_shred It probably is a DNS issue of some sort (it was 8PM her time) so I didn't care to dig into it when she's off.

                            I just gave her a favorite to the filer via IP so she could do what she needed for the evening.

                            Yeah, but that can turn back at you once the filer gets a new IP for whatever reason.

                            The filer is statically assigned, so it is a user system issue, I just didn't want to take 2 hours to investigate it.

                            Just saying.

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                            • thwrT
                              thwr
                              last edited by

                              Both clients were able to see the DFS root again this morning - without even touching them.

                              travisdh1T 1 Reply Last reply Reply Quote 1
                              • travisdh1T
                                travisdh1 @thwr
                                last edited by

                                @thwr said in Few Windows clients randomly can't resolve DFS:

                                Both clients were able to see the DFS root again this morning - without even touching them.

                                How annoying.

                                thwrT 1 Reply Last reply Reply Quote 1
                                • thwrT
                                  thwr @travisdh1
                                  last edited by

                                  @travisdh1 said in Few Windows clients randomly can't resolve DFS:

                                  @thwr said in Few Windows clients randomly can't resolve DFS:

                                  Both clients were able to see the DFS root again this morning - without even touching them.

                                  How annoying.

                                  Si senior...

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