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    Synology crashed disk this morning

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    • travisdh1T
      travisdh1 @guyinpv
      last edited by

      @guyinpv Did the Synology come with the drives already installed? If so I'd ask support. If they didn't come with the Synology I'd ask the vendor support.

      What is the reallocated sector count in the SMART statistics?

      guyinpvG 1 Reply Last reply Reply Quote 0
      • guyinpvG
        guyinpv @travisdh1
        last edited by

        @travisdh1 said in Synology crashed disk this morning:

        @guyinpv Did the Synology come with the drives already installed? If so I'd ask support. If they didn't come with the Synology I'd ask the vendor support.

        What is the reallocated sector count in the SMART statistics?

        It's actually performing the advanced SMART tests right now, at 40% complete. I'll know in a little bit the final details.

        1 Reply Last reply Reply Quote 1
        • DustinB3403D
          DustinB3403 @guyinpv
          last edited by

          @guyinpv said in Synology crashed disk this morning:

          @DustinB3403 said in Synology crashed disk this morning:

          @guyinpv said in Synology crashed disk this morning:

          @travisdh1

          I guess the question is, does the sucker really need replaced? I mean really? Is this considered a "bad" drive and be covered by a warranty? I have my doubts. If I tell them "DSM says it has a bad sector, can you replace it?" They might laugh at me.

          Why would use use RAID0 and then question if the drive needs to be replaced?

          Huh?

          It was a bit tongue in cheek, RAID0 provides no protection against a drive failure, one drive has partially failed. So you've likely lost the data that was in that section of the disk.

          And you've asked if you should retry the drive, or replace the drive.

          guyinpvG 1 Reply Last reply Reply Quote 1
          • guyinpvG
            guyinpv @DustinB3403
            last edited by

            @DustinB3403 said in Synology crashed disk this morning:

            @guyinpv said in Synology crashed disk this morning:

            @DustinB3403 said in Synology crashed disk this morning:

            @guyinpv said in Synology crashed disk this morning:

            @travisdh1

            I guess the question is, does the sucker really need replaced? I mean really? Is this considered a "bad" drive and be covered by a warranty? I have my doubts. If I tell them "DSM says it has a bad sector, can you replace it?" They might laugh at me.

            Why would use use RAID0 and then question if the drive needs to be replaced?

            Huh?

            It was a bit tongue in cheek, RAID0 provides no protection against a drive failure, one drive has partially failed. So you've likely lost the data that was in that section of the disk.

            And you've asked if you should retry the drive, or replace the drive.

            Well that's what threw me off. Even with the error and the message that it was "crashed", I could access all the files just fine. The shared folders were there, etc. It was even telling me to copy the files off just in case. So on one hand it said there was a crash, on the other hand, nothing was broken.

            Many people said they just took out the drive and reinserted it and all was well. This is what I did and it came back to life, verified the RAID and so the only issue is that it now lists one bad sector on drive 2.

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @guyinpv
              last edited by

              @guyinpv said in Synology crashed disk this morning:

              @DustinB3403 said in Synology crashed disk this morning:

              @guyinpv said in Synology crashed disk this morning:

              @DustinB3403 said in Synology crashed disk this morning:

              @guyinpv said in Synology crashed disk this morning:

              @travisdh1

              I guess the question is, does the sucker really need replaced? I mean really? Is this considered a "bad" drive and be covered by a warranty? I have my doubts. If I tell them "DSM says it has a bad sector, can you replace it?" They might laugh at me.

              Why would use use RAID0 and then question if the drive needs to be replaced?

              Huh?

              It was a bit tongue in cheek, RAID0 provides no protection against a drive failure, one drive has partially failed. So you've likely lost the data that was in that section of the disk.

              And you've asked if you should retry the drive, or replace the drive.

              Well that's what threw me off. Even with the error and the message that it was "crashed", I could access all the files just fine. The shared folders were there, etc. It was even telling me to copy the files off just in case. So on one hand it said there was a crash, on the other hand, nothing was broken.

              Many people said they just took out the drive and reinserted it and all was well. This is what I did and it came back to life, verified the RAID and so the only issue is that it now lists one bad sector on drive 2.

              My point is, if you care about the data, don't use RAID0.

              1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                A single drive would be safer compared to RAID0, because with RAID0 if a drive does go, you lose all of the data stored on that drive.

                Guessing that this is a 2-drive unit you have what 8TB max in this unit (2x4TB raid0)?

                Just purchase a single 8TB drive.

                stacksofplatesS 1 Reply Last reply Reply Quote 0
                • stacksofplatesS
                  stacksofplates @DustinB3403
                  last edited by

                  @DustinB3403 said in Synology crashed disk this morning:

                  A single drive would be safer compared to RAID0, because with RAID0 if a drive does go, you lose all of the data stored on that drive.

                  Guessing that this is a 2-drive unit you have what 8TB max in this unit (2x4TB raid0)?

                  Just purchase a single 8TB drive.

                  A single drive is not safer because if the drive goes you still lose all of the data on that drive.

                  brianlittlejohnB DustinB3403D 2 Replies Last reply Reply Quote 0
                  • brianlittlejohnB
                    brianlittlejohn @stacksofplates
                    last edited by

                    @stacksofplates said in Synology crashed disk this morning:

                    @DustinB3403 said in Synology crashed disk this morning:

                    A single drive would be safer compared to RAID0, because with RAID0 if a drive does go, you lose all of the data stored on that drive.

                    Guessing that this is a 2-drive unit you have what 8TB max in this unit (2x4TB raid0)?

                    Just purchase a single 8TB drive.

                    A single drive is not safer because if the drive goes you still lose all of the data on that drive.

                    It is because in raid 0 any one of the drives die you lose all the data... 2 drive raid, twice as likely for a failure.

                    stacksofplatesS 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @stacksofplates
                      last edited by

                      @stacksofplates said in Synology crashed disk this morning:

                      @DustinB3403 said in Synology crashed disk this morning:

                      A single drive would be safer compared to RAID0, because with RAID0 if a drive does go, you lose all of the data stored on that drive.

                      Guessing that this is a 2-drive unit you have what 8TB max in this unit (2x4TB raid0)?

                      Just purchase a single 8TB drive.

                      A single drive is not safer because if the drive goes you still lose all of the data on that drive.

                      With a single drive, you have a lower chance of failure (raid controllers, drive issues whatever) And a single drive is easily copied from for backup purposes.

                      You get an equal size drive, and robocopy or DD all of the data.

                      Backup done.

                      1 Reply Last reply Reply Quote 0
                      • stacksofplatesS
                        stacksofplates @brianlittlejohn
                        last edited by

                        @brianlittlejohn said in Synology crashed disk this morning:

                        @stacksofplates said in Synology crashed disk this morning:

                        @DustinB3403 said in Synology crashed disk this morning:

                        A single drive would be safer compared to RAID0, because with RAID0 if a drive does go, you lose all of the data stored on that drive.

                        Guessing that this is a 2-drive unit you have what 8TB max in this unit (2x4TB raid0)?

                        Just purchase a single 8TB drive.

                        A single drive is not safer because if the drive goes you still lose all of the data on that drive.

                        It is because in raid 0 any one of the drives die you lose all the data... 2 drive raid, twice as likely for a failure.

                        Ah ya fair enough. I was just thinking you still only need to lose one either way. It's been a long day.

                        1 Reply Last reply Reply Quote 0
                        • guyinpvG
                          guyinpv
                          last edited by

                          Turns out neither of the two drives have a reported bad sector in SMART. The only thing I can see is that disk 2 has SMART value "current_pending_sector" of 1. Apparently this means there was a write or read issue and it will be marked the next time it attempts to be accessed.

                          As far as I've researched, having 1 pending sector issue is nothing to worry about.

                          I just wonder why it didn't handle it automatically and further, wonder if it's striping that somehow prevented it from auto-fixed the sector. I may just have to use these drives separately and skip the striping.

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @guyinpv
                            last edited by

                            @guyinpv i would agree. Nothing to worry about.

                            1 Reply Last reply Reply Quote 1
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