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    Troubleshooting SIP connection to Remote PBX

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    • WrCombsW
      WrCombs @Romo
      last edited by

      @Romo said in Troubleshooting SIP connection to Remote PBX:

      @WrCombs yes apparently it should be quite easy, but it still doesn´t register.

      0_1470451938265_softphone_config.png

      I had a hard time with it too..

      All of that looks correct...

      Manual config right? ..

      Show the Error screen?

      1 Reply Last reply Reply Quote 0
      • RomoR
        Romo
        last edited by

        0_1470452160453_Screenshot-Accounts.png

        1 Reply Last reply Reply Quote 0
        • RomoR
          Romo
          last edited by

          I tried connecting with another extension number expecting a diferent error since I don't know the actual secter, but I still get 408.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Try now, your IP range was blocked.

            RomoR 1 Reply Last reply Reply Quote 1
            • RomoR
              Romo @scottalanmiller
              last edited by

              @scottalanmiller Still getting a 408

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Romo
                last edited by

                @Romo said in Troubleshooting SIP connection to Remote PBX:

                @scottalanmiller Still getting a 408

                I full rebooted the firewall to be sure.

                RomoR 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Can you ping the IP address?

                  1 Reply Last reply Reply Quote 0
                  • RomoR
                    Romo @scottalanmiller
                    last edited by

                    @scottalanmiller Finally registered thank you

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Romo
                      last edited by

                      @Romo said in Troubleshooting SIP connection to Remote PBX:

                      @scottalanmiller Finally registered thank you

                      Woot! I wonder why the reload failed but the restart worked. Hmm...

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Now @Romo and @WrCombs can call each other when they are bored and can't find me.

                        WrCombsW 1 Reply Last reply Reply Quote 2
                        • WrCombsW
                          WrCombs @scottalanmiller
                          last edited by

                          @scottalanmiller said in Troubleshooting SIP connection to Remote PBX:

                          Now @Romo and @WrCombs can call each other when they are bored and can't find me.

                          yeah! we can work through this stuff!

                          1 Reply Last reply Reply Quote 0
                          • RomoR
                            Romo
                            last edited by

                            Only my android phone with Zoiper registers this is very strange. Can't get the softphone in my laptop to register

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                            • RomoR
                              Romo
                              last edited by

                              Never mind it is now working properly = )

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                I use Linphone on iOS. It works great while it is on screen. Doesn't stay registered when it loses focus, though.

                                RomoR 1 Reply Last reply Reply Quote 0
                                • RomoR
                                  Romo @scottalanmiller
                                  last edited by

                                  @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                  scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Romo
                                    last edited by

                                    @Romo said in Troubleshooting SIP connection to Remote PBX:

                                    @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                    I've not tested that, I'll check!

                                    1 Reply Last reply Reply Quote 1
                                    • JaredBuschJ
                                      JaredBusch @Romo
                                      last edited by

                                      @Romo said in Troubleshooting SIP connection to Remote PBX:

                                      @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                      ZoIPer has an OMFG kill my battery setting to force it to keep registration in the background.

                                      coliverC 1 Reply Last reply Reply Quote 0
                                      • coliverC
                                        coliver @JaredBusch
                                        last edited by

                                        @JaredBusch said in Troubleshooting SIP connection to Remote PBX:

                                        @Romo said in Troubleshooting SIP connection to Remote PBX:

                                        @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                        ZoIPer has an OMFG kill my battery setting to force it to keep registration in the background.

                                        Which is a good idea to turn off... That thing will eat through your battery in a few hours.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @coliver
                                          last edited by

                                          @coliver said in Troubleshooting SIP connection to Remote PBX:

                                          @JaredBusch said in Troubleshooting SIP connection to Remote PBX:

                                          @Romo said in Troubleshooting SIP connection to Remote PBX:

                                          @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                          ZoIPer has an OMFG kill my battery setting to force it to keep registration in the background.

                                          Which is a good idea to turn off... That thing will eat through your battery in a few hours.

                                          It is off by default, but for people who want a softphone on their iPhone to always be on and registered it is an great option.

                                          1 Reply Last reply Reply Quote 1
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