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    Troubleshooting SIP connection to Remote PBX

    IT Discussion
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    • RomoR
      Romo @WrCombs
      last edited by

      @WrCombs yes apparently it should be quite easy, but it still doesn´t register.

      0_1470451938265_softphone_config.png

      WrCombsW 1 Reply Last reply Reply Quote 0
      • WrCombsW
        WrCombs @Romo
        last edited by

        @Romo said in Troubleshooting SIP connection to Remote PBX:

        @WrCombs yes apparently it should be quite easy, but it still doesn´t register.

        0_1470451938265_softphone_config.png

        I had a hard time with it too..

        All of that looks correct...

        Manual config right? ..

        Show the Error screen?

        1 Reply Last reply Reply Quote 0
        • RomoR
          Romo
          last edited by

          0_1470452160453_Screenshot-Accounts.png

          1 Reply Last reply Reply Quote 0
          • RomoR
            Romo
            last edited by

            I tried connecting with another extension number expecting a diferent error since I don't know the actual secter, but I still get 408.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Try now, your IP range was blocked.

              RomoR 1 Reply Last reply Reply Quote 1
              • RomoR
                Romo @scottalanmiller
                last edited by

                @scottalanmiller Still getting a 408

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Romo
                  last edited by

                  @Romo said in Troubleshooting SIP connection to Remote PBX:

                  @scottalanmiller Still getting a 408

                  I full rebooted the firewall to be sure.

                  RomoR 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Can you ping the IP address?

                    1 Reply Last reply Reply Quote 0
                    • RomoR
                      Romo @scottalanmiller
                      last edited by

                      @scottalanmiller Finally registered thank you

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Romo
                        last edited by

                        @Romo said in Troubleshooting SIP connection to Remote PBX:

                        @scottalanmiller Finally registered thank you

                        Woot! I wonder why the reload failed but the restart worked. Hmm...

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Now @Romo and @WrCombs can call each other when they are bored and can't find me.

                          WrCombsW 1 Reply Last reply Reply Quote 2
                          • WrCombsW
                            WrCombs @scottalanmiller
                            last edited by

                            @scottalanmiller said in Troubleshooting SIP connection to Remote PBX:

                            Now @Romo and @WrCombs can call each other when they are bored and can't find me.

                            yeah! we can work through this stuff!

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                            • RomoR
                              Romo
                              last edited by

                              Only my android phone with Zoiper registers this is very strange. Can't get the softphone in my laptop to register

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                              • RomoR
                                Romo
                                last edited by

                                Never mind it is now working properly = )

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  I use Linphone on iOS. It works great while it is on screen. Doesn't stay registered when it loses focus, though.

                                  RomoR 1 Reply Last reply Reply Quote 0
                                  • RomoR
                                    Romo @scottalanmiller
                                    last edited by

                                    @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                    scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Romo
                                      last edited by

                                      @Romo said in Troubleshooting SIP connection to Remote PBX:

                                      @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                      I've not tested that, I'll check!

                                      1 Reply Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch @Romo
                                        last edited by

                                        @Romo said in Troubleshooting SIP connection to Remote PBX:

                                        @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                        ZoIPer has an OMFG kill my battery setting to force it to keep registration in the background.

                                        coliverC 1 Reply Last reply Reply Quote 0
                                        • coliverC
                                          coliver @JaredBusch
                                          last edited by

                                          @JaredBusch said in Troubleshooting SIP connection to Remote PBX:

                                          @Romo said in Troubleshooting SIP connection to Remote PBX:

                                          @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                          ZoIPer has an OMFG kill my battery setting to force it to keep registration in the background.

                                          Which is a good idea to turn off... That thing will eat through your battery in a few hours.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @coliver
                                            last edited by

                                            @coliver said in Troubleshooting SIP connection to Remote PBX:

                                            @JaredBusch said in Troubleshooting SIP connection to Remote PBX:

                                            @Romo said in Troubleshooting SIP connection to Remote PBX:

                                            @scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

                                            ZoIPer has an OMFG kill my battery setting to force it to keep registration in the background.

                                            Which is a good idea to turn off... That thing will eat through your battery in a few hours.

                                            It is off by default, but for people who want a softphone on their iPhone to always be on and registered it is an great option.

                                            1 Reply Last reply Reply Quote 1
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