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    Add Office 365 To Exchange Online?

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    office 365 exchange exchange online
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    • scottalanmillerS
      scottalanmiller @BRRABill
      last edited by

      @BRRABill said:

      My bad. I misread, and then misremembered this from before. It WAS my first thread, im my defense.

      "it's to late for you now.. but if you move a company that way..make sure you buy O365 from a reseller.
      the cost is exactly the same.. but they become your support.
      they can open tickets with MS for you often getting better results."

      A RESELLER of O365.

      Got it.

      Never do that either. That was a sloppy misuse of terms. Never buy from a reseller, always buy through a partner. I remember that being posted and noticed at the time that the person posting it got the terms wrong. Reseller bad, partner good.

      Getting through a partner means you still get MS O365 with all MS support plus more. But going through a reseller you might shave a little off of the price but you give up control, MS support and more. I would never deal with a reseller for a production business environment, way too risky.

      BRRABillB 1 Reply Last reply Reply Quote 0
      • BRRABillB
        BRRABill @scottalanmiller
        last edited by

        @scottalanmiller

        Someone posted afterwards a few posts down...

        "To a partner, not a reseller. Go to a reseller and you get less, not more. Go to a partner and you get more. Resellers like GoDaddy can shave the price but you lose control that you otherwise have."

        1 Reply Last reply Reply Quote 1
        • BRRABillB
          BRRABill
          last edited by

          Who is an example of such a partner?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • BRRABillB
            BRRABill @scottalanmiller
            last edited by

            @scottalanmiller said:

            If you want a different "family" of account, you have to make the decision up front.

            And the "downside" as discussed in another thread about enterprise pricing is pricing, right?

            In that Business Essentials at $5/user is the same as E1 which is $8.

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @BRRABill
              last edited by

              @BRRABill said:

              Who is an example of such a partner?

              Ha ha, we are at @ntg
              But there are lots of them, we are certainly not the only ones. Nearly anyone working with O365 is a partner. The reseller program is new and limited to companies you would never be doing business with anyway (hopefully) for services like GoDaddy and CW.

              BRRABillB 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @BRRABill
                last edited by

                @BRRABill said:

                And the "downside" as discussed in another thread about enterprise pricing is pricing, right?

                In that Business Essentials at $5/user is the same as E1 which is $8.

                I am not aware of any services that are "the same". Each offering is unique.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • BRRABillB
                  BRRABill @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @BRRABill said:

                  Who is an example of such a partner?

                  Ha ha, we are at @ntg
                  But there are lots of them, we are certainly not the only ones. Nearly anyone working with O365 is a partner.

                  So people buy the O365 service through YOU and not directly through MS? And in turn you provide the support?

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @BRRABill
                    last edited by

                    @BRRABill said:

                    So people buy the O365 service through YOU and not directly through MS? And in turn you provide the support?

                    Correct. We provide one line of support and because they come through a high level partner MS gives a higher level of support as well. The agreement is still directly through MS and payment is still directly through MS. We are a partner of record, not a reseller. No money is exchanged with us.

                    BRRABillB 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @BRRABill said:

                      And the "downside" as discussed in another thread about enterprise pricing is pricing, right?

                      In that Business Essentials at $5/user is the same as E1 which is $8.

                      I am not aware of any services that are "the same". Each offering is unique.

                      While there are a few extras you get for that $3/month/user, none of them were things I personally cared about for my own account.

                      What I really wanted was Exchange Online - but for $1 more a month It was totally worth it to get the O365 Small Business Essentials package for Office Apps online, 1TB OneDrive for Business, and Sharepoint.

                      BRRABillB 2 Replies Last reply Reply Quote 0
                      • BRRABillB
                        BRRABill @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        Correct. We provide one line of support and because they come through a high level partner MS gives a higher level of support as well. The agreement is still directly through MS and payment is still directly through MS. We are a partner of record, not a reseller. No money is exchanged with us.

                        And the financial incentive comes from ... charging for the support? Or can you charge more than MS but MS just does the billing?

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • BRRABillB
                          BRRABill @Dashrender
                          last edited by

                          @Dashrender said:

                          What I really wanted was Exchange Online - but for $1 more a month It was totally worth it to get the O365 Small Business Essentials package for Office Apps online, 1TB OneDrive for Business, and Sharepoint.

                          That's exactly what I am looking to do.

                          1 Reply Last reply Reply Quote 0
                          • BRRABillB
                            BRRABill @Dashrender
                            last edited by

                            @Dashrender

                            Do you just have O365 Small Business Essentials licenses?

                            DashrenderD 1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @BRRABill
                              last edited by

                              @BRRABill said:

                              @scottalanmiller said:

                              Correct. We provide one line of support and because they come through a high level partner MS gives a higher level of support as well. The agreement is still directly through MS and payment is still directly through MS. We are a partner of record, not a reseller. No money is exchanged with us.

                              And the financial incentive comes from ... charging for the support? Or can you charge more than MS but MS just does the billing?

                              Microsoft pays us, but there is no charge to customers. Microsoft pays partners for bringing in customers and retaining them.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Microsoft always charges the same amount, no matter how you come to them. So if you don't go through a partner you just get less for the same money.

                                BRRABillB 1 Reply Last reply Reply Quote 0
                                • BRRABillB
                                  BRRABill @scottalanmiller
                                  last edited by

                                  @scottalanmiller

                                  Is that was in that original thread someone said it is too late for us?

                                  Like we could not go through you now, since we are already signed up/

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @BRRABill
                                    last edited by

                                    @BRRABill said:

                                    @scottalanmiller

                                    Is that was in that original thread someone said it is too late for us?

                                    Like we could not go through you now, since we are already signed up/

                                    You might be able to change the partner of record as long as you did not go through a reseller. If you go to a reseller your bridge is burned. If you go direct to MS, you might be able to change it but you can't get the partner of record paid for bringing you in so they might get a tiny amount of compensation for assisting you but nothing like what they should get.

                                    1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @BRRABill
                                      last edited by

                                      @BRRABill said:

                                      @Dashrender

                                      Do you just have O365 Small Business Essentials licenses?

                                      yes

                                      BRRABillB 1 Reply Last reply Reply Quote 0
                                      • BRRABillB
                                        BRRABill @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        Do you just have O365 Small Business Essentials licenses?

                                        yes

                                        For some reason I feel like if I switch to SBE I am going to be missing out on something.

                                        But it looks like the Exchange they include is the exact same I am paying $4 for. Plus you get ODfB and other stuff. Seems like a win/win to me.

                                        They also support hybrid on the SMB lines now, which is a plus.

                                        DashrenderD 1 Reply Last reply Reply Quote 1
                                        • DashrenderD
                                          Dashrender @BRRABill
                                          last edited by

                                          @BRRABill said:

                                          @Dashrender said:

                                          Do you just have O365 Small Business Essentials licenses?

                                          yes

                                          For some reason I feel like if I switch to SBE I am going to be missing out on something.

                                          Look at what you get for the $8 E1 plan, then decide if you need those things for the extra $3/month/user.
                                          Me personally, nope, the business I work for, perhaps (mostly the email discovery piece).

                                          BRRABillB 1 Reply Last reply Reply Quote 0
                                          • BRRABillB
                                            BRRABill @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            Look at what you get for the $8 E1 plan, then decide if you need those things for the extra $3/month/user.
                                            Me personally, nope, the business I work for, perhaps (mostly the email discovery piece).

                                            We got 90% of the way to HIPAA compliance, and might be needed that extra $3 worth of stuff in the upcoming future. But for now, we do not.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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