Free PBX outbound calls failing.
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@Dashrender said:
So what change are you looking to make? Does the current provider charge in arrears on the fee based on how many lines you used over 4?
How did you even come to that conclusion?
The point is to force them to accept that they do not need to pay for 8 concurrent calls. That is $200 so far this year (to get from 7 to
and there have been exactly 2 calls that would be impacted. They will have to decide if those two calls are worth $240/year.Similar for 7+ as there have been only 16 instances in the year to date where there have been 7+ calls. Dropping to 6 would save $480/year. Not my decision, but it is my job to give them the options.
Or potentially, even change SIP providers.
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Aww - so it's a hard pre-paid limit. Cool - so they could save themselves a bundle by dropping down with the understanding that on occasion they might get a "all lines are busy now" message.
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@DustinB3403 said:
@JaredBusch can you take another screenshot of this report but for a 1 hour time span.
This is "today"
Here is between 10 and 11 AM
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@Dashrender said:
Aww - so it's a hard pre-paid limit. Cool - so they could save themselves a bundle by dropping down with the understanding that on occasion they might get a "all lines are busy now" message.
Right, that. Or they can port their numbers to a carrier that has no charges per concurrent call, but instead charges per minute. Such as VoIP.ms or even VoicePulse Five.
I suspect that there is a significant amount of toll free calling on here and once I add in those costs (they are not part of the unlimited inbound), I am certain it will be much more savings that can be realized.
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Here is the total concurrent calling. Inbound and outbound.
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awww Inbound doesn't have this limit. even better!
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What's the upload speed at this client site? And to be clear, is this a hosted system or on premise?
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@NetworkNerd said:
What's the upload speed at this client site? And to be clear, is this a hosted system or on premise?
On premise, and they have a 100mb AT&T fiber. They are only paying for 30mb, so I have the ERL capping the line at about 35mb
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@Dashrender said:
awww Inbound doesn't have this limit. even better!
Huh? The trunk being used for inbound calls on my system is VoicePulse and it has an 8 concurrent call limit. The outbound trunk is VoIP.ms which is soft capped at 25, and there are also 2 IAX2 trunks connecting to other PBX systems. Those systems have no caps
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@JaredBusch said:
@Dashrender said:
awww Inbound doesn't have this limit. even better!
Huh? The trunk being used for inbound calls on my system is VoicePulse and it has an 8 concurrent call limit. The outbound trunk is VoIP.ms which is soft capped at 25, and there are also 2 IAX2 trunks connecting to other PBX systems. Those systems have no caps
Clearly I'm just off today, ignore me.
