I have an external user that needs access to a shared mailbox within Office 365.
I have a client that runs two businesses with the one set of staff. Half the employees have [email protected], the others have [email protected] addresses.
Some employees are shared between the businesses, so a user may have the address [email protected], but needs to monitor a mailbox for the other business such as [email protected].
From what I can see you can't add contacts to a shared mailbox.
I'm hoping someone may have come across this problem before and may be able to help me out with a solution.
Thanks.