@scottalanmiller said in VPN File Transfer Problems:
@JaredBusch said in VPN File Transfer Problems:
Contracts don't mean shit. You can always cancel. So what if you have to pay out some portion of the remaining contract (even 100%).
This is a specific case of the general case "sunk cost fallacy". What Jared is pointing out is that we tend to see a cost already spent (or already committed to) as being a lock in for that vendor or service. But even when that still exists, it's all still just math and in the long run, we often miss financial opportunity because we assume that money already spent is better than money saved in the future.
I've cancelled a $13k T1 service less than a week after it was turned up because coax became available. FYI, Charter can KMA for not telling me they were building out when I asked. Because they certainly had to know it.
But still, client didn't care. they cancelled it. Sucked to eat the cancellation fees. But 1.5/1.5 versus 80/10? When this was a remote branch office that needed to use everything via RDP and shares across the VPN? Yup cancelled.
Edit:
This also enabled the ability to add them to the hosted PBX system, so their other telecom costs dropped by losing POTS lines, and also interoffice calling went to free.
See how nothing works in a bubble?
Edit 2: This was before I met @Phil-CommQuotes.. So much better now that I don't have to deal with this.