@ambarishrh In what direction are you looking to go with your CRM use? There are many ways it can be customised, but primarily it is for sales and customer data handling.
A basic workflow in CRM looks something a little like this:

I have administered MS Dynamics CRM since 2008 and can probably help you, but I need to know some context for what you are looking to do.

@KatieUnitrends Welcome, Katie!

@slazer2au said:

Supreme Network Overlord

That's a pretty awesome job title!!

@scottalanmiller said:

And crazy retirees.

That's half the fun during snowbird season!

@scottalanmiller said:

You get tropical beaches, we get snow and reliable lights. Hmmmm....

I have tropical beaches AND reliable lights.

@Bill-Kindle said:

@Katie I want to see Daft Punk do an Intel commercial.

That would be pretty cool!

@Minion-Queen The Intel bunnies were cool - anyone remember these guys?
intel_bunnies.gif

@StefUk said:

hey ... looks like i m late to the game but I m sure I the first Italian on here !! ;o)
Ciao

Benvenuto!

@Dashrender said:

I'm trying to impress my boss with Windows 8

Good luck - I'm not sure I'm impressed too much. As far as Metro apps go, there's a number of little widgets in there for things like news and weather that constantly update themselves, along with a Reader app. Just wondered if anyone was able to integrate any of them into their productivity routine.

@scottalanmiller said:

Need a Mac for XCode though

Yes, but not a high-end one.

I think that's what it is supposed to do, though perhaps @steve or @addie can tell us more.

@Minion-Queen said:

I think we all have. I have traded for dinner, other gadgets, house cleaning... I need more of the housecleaning barters to happen.

Me too - though I'd rather trade a cooked meal for someone cleaning my house over IT work.

@Nic said:

My commute is so short I hardly have time to listen to anything. One podcast lasts me the whole week I'm only 2.5 miles from the office and it takes me 5 minutes.

Is it safe to bike into your office, Nic? That'd give you some podcast listening time.

Doug Loves Movies is a good podcast if you like movie trivia and things film-related.
I used to enjoy the language learning podcasts when I was commuting into NYC. I solved the commute issue, so these days I'm listening to music mostly.

@Dashrender I've done that, too.

@FiyaFly Try logging out of the site and logging back in - there should be a pop-up asking to allow the notifications. I had to disable them all together because they were too distracting.

In my early days of IT, I worked the helpdesk in the student computer labs at my university.
It was surprisingly like lifeguarding, which is what I did in my late high school years. Minus the water and bathing suits, of course...

@Dashrender said:

I've setup a machine and I'm working on my GPOs only to find that something in my current GPOs kills Windows 8 Metro apps and the whole system just runs like dirt.

Not a fan of the Metro apps, not surprised that a GPO kills them. Out of curiosity, which ones do you use?

@FiyaFly said:

Then, a job was posted to the school for a part time tech and the counselor informed me immediately and let me submit my resume before she even posted it. Got the job the next day.

Good for you! That's really lucky.

@FiyaFly said:

@Minion-Queen Synergy actually will work across mac, linux, and PC according to their website, for what it is worth.

Yes, and it does it quite well - should work well for you, @minion-queen