@scottalanmiller said:
The desktop is going to need a specific link. Not sure how Ubuntu does this and it will vary by the desktop that you have chosen. But it might be something really simple like just making a symlink to the right folder.
Yeah, that's all I think should be necessary. I haven't used Ubuntu Desktop in years. I've been exclusively CLI for a few years now.
@g.jacobse said:
@MattSpeller said:
@handsofqwerty said:
doesn't always work with attachment size limitations.
Thats when you scan to USB stick, but it's gotta be a monster or the printer has really weak compression algorithms.
In some cases it comes down to 'difficulty' and 'But that how we always did it.' mentality.
These units may not have the ability to scan to USB I haven't investigated that. AND scan to USB adds yet another step. Scan to USB, remove, plug into computer, copy from USB. Can it be done, sure,.. but do you want to do that 12 or more times a day? I don't, bit PITA.
Scan to email, it's great, but what if I am not needing to email it? again, extra step in some regard. The Fiscal Department at my last office scanned everything to the server for dual retention... Bit cumbersome to scan to email to have to save to network after.
@thecreativeone91
Windows 7 and Windows 8I've not check the UAC, but again, if GPO is setting those parameters, why are some working and some not?
The 8480 should have scan-to-USB but yeah, your users will not go for that. Can't remember if that model does scan-to-email but I want to say no. Again, it emails and then they have to download the attachment. Are the users registered with the scan-to button on the printer? Also, you say some users have the issue and others don't?
Here is a good explanation of the Linux directory structure:
http://www.thegeekstuff.com/2010/09/linux-file-system-structure/
@Lakshmana said:
@handsofqwerty how to do that
Try copying the Firefox binary to /usr/bin. You might need to make a shortcut for it manually in Ubuntu.
So I was just trying not to argue with a co-worker over a matter that I wanted some feedback on. We are dealing with issues on a T1 circuit with a provider for one location for a store. We received an email from the provider stating it'd be good to clear the counters on the router to get totally fresh stats not muddied by previous stats. The counters are on the Se0/0/0 interface, and it's basically for path code and line code violations.
Now for most clients we have to create an ESR (elective service request) to do something like this but for this one client we have a bit more free reign. Now there are two counters, usually one that is no more than the past 10-15 minutes of data and another that's a rolling 24 hours of the past 96 15-minute results combined. My co-worker says I "clear counters too much without asking". Well, for the client that we have some more free reign over, I only do it when troubleshooting with a provider, and for this particular step, it's not that often.
However, because it's a rolling 24 hours as it is, and they don't log the historical data, if we are trying to correct an issue and we need to see if the path code violations have cleared, which are what indicate an issue on the provider's end, it's a good way to see if after the provider has done X if that has solved the real problem, even if the circuit is already up.
They said I don't consult with my co-workers enough when I go to do this, but my question is what's to consult on? We don't require any permission to do this and can do it at our discretion. If it's a logical step towards a resolution long-term, what's to consult on?
The other issue is this co-worker is not IT and has a totally non-technical degree. When I try to explain the technical reasoning behind something, or even the business side of why as an MSP we do things a certain way, all I get is argument. If I knew they were someone who understood all this, I'd take their viewpoint into consideration more heavily but because they have a non-technical degree, which is in a field that works completely differently, I get frustrated trying to explain two aspects of the job that I have massive amounts of experience in to them, when they has none and all they say is I'm wrong.
I'm also pretty sure they are making up stuff about what the client has said in certain matters, because I've talked to the client before (or our contact I should say) and have never had an issue. Any advice on how to handle this situation? I should hopefully be moving to a different shift soon, so I'd only see them maybe an hour or so a day, but that hasn't happened or even been confirmed as happening yet.
I should add I had @Minion-Queen look at this ahead of time and we tweaked it some before I posted it, and I'm really looking for direction here. Thanks
@g.jacobse said:
@handsofqwerty said:
@scottalanmiller said:
@handsofqwerty said:
On the phone with Rogers technical support right now trying to find a certain client in their system, without much luck...
A certain client whose datacenters keep going offline?
No, this was regarding a DSL circuit. Because of the way they abbreviated the client's name in their system, it took us 15 minutes to find them...
Oh that is fun.. Document it for later...
Done.
@scottalanmiller said:
@handsofqwerty said:
On the phone with Rogers technical support right now trying to find a certain client in their system, without much luck...
A certain client whose datacenters keep going offline?
No, this was regarding a DSL circuit. Because of the way they abbreviated the client's name in their system, it took us 15 minutes to find them...
On the phone with Rogers technical support right now trying to find a certain client in their system, without much luck...
@Dashrender said:
@coliver said:
@thecreativeone91 said:
@g.jacobse said:
There are about four scanners in the office, and about 20 users.
It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.
Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.
Same version of windows? Do all have UAC enabled?
This, UAC being disabled has cause no end of grief to me on a few computers, I had a Canon MFP that refused to scan to the local disk without UAC enabled.
Wow.. not that just seems backwards.
Ditto.
@Lakshmana said:
My firefox opens only 31 version but the GUI of the mozilla firefox is not available and I need to go to terminal to open the mozilla.Why?
This is because you're running a version you didn't install via apt-get. You'd have to put all the right executables in the right places manually for this.
@coliver said:
@thecreativeone91 said:
@g.jacobse said:
There are about four scanners in the office, and about 20 users.
It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.
Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.
Same version of windows? Do all have UAC enabled?
This, UAC being disabled has cause no end of grief to me on a few computers, I had a Canon MFP that refused to scan to the local disk without UAC enabled.
Without it being ENABLED? That's just weird...
@Dashrender said:
@handsofqwerty said:
@Dashrender said:
@handsofqwerty said:
Yeah, that's technically true. But for this software, you setup the directory to scan to and they hit a button and it scans. Besides, if you knew these users...
THIS ^^ This right here is what I hear every day - my users will never do anything they aren't supposed to, so I don't need to worry about security issues...
and that's true.. until you do need to worry about it! A different person sits down there and starts messin' around... or a virus gets on there and takes advantage.. etc.
The whole idea of fixing it only after it breaks just drives me insane!
I get where you're coming from, but flip it over. Why create additional issues for yourself when a solution is available in the name of what might happen? It's all a balancing act. Is the potential side effects of granting normal users admin rights to one program result in a greater cost to the client than trying to figure out the perfect solution that might not exist?
This is probably one of the best arguments I've ever seen you make!
That said, it's definitely a case by case issue. and I'd personally spend at least 30 mins trying to make this work correctly before just tossing in the towel.
Oh I totally agree that totally not trying is a bad idea. However, balance is required. Thank you for the kind words. 
@MattSpeller said:
eesh, I despise that kinda stuff. Make em' scan to email. Safer, traceable, no permissions garbage, etc.
Yeah, I've become a big fan of scan-to-email, although for large documents, this can be MUCH slower and doesn't always work with attachment size limitations.
@Dashrender said:
@handsofqwerty said:
Yeah, that's technically true. But for this software, you setup the directory to scan to and they hit a button and it scans. Besides, if you knew these users...
THIS ^^ This right here is what I hear every day - my users will never do anything they aren't supposed to, so I don't need to worry about security issues...
and that's true.. until you do need to worry about it! A different person sits down there and starts messin' around... or a virus gets on there and takes advantage.. etc.
The whole idea of fixing it only after it breaks just drives me insane!
I get where you're coming from, but flip it over. Why create additional issues for yourself when a solution is available in the name of what might happen? It's all a balancing act. Will the potential side effects of granting normal users admin rights to one program result in a greater cost to the client than trying to figure out the perfect solution that might not exist?
@Aaron-Studer said:
One of the great things about Digital Ocean is there massive collection of Tutorials.
The best part of all, almost all of them in general tutorials meaning you can use them, even if you don't use Digital Ocean!
Check it out: https://www.digitalocean.com/community/tutorials
I've used several of their walkthroughs. They are very good.
Been noticing that the Unread number has been updating lately. I refresh and it still won't show the number of unread threads with new posts, etc but if I go to Unread, there are threads in there.
@Carnival-Boy said:
@coliver said:
If I remember correctly there is no way to properly license a virtual instance of XP.
XP Mode running under a Windows 7 VM?
That's what I was thinking. Ideally, if I can just move the system onto a Windows 7 or above machine natively, I'll do that.
@thecreativeone91 said:
@handsofqwerty said:
@thecreativeone91 said:
I wouldn't give it admin rights, I'd find a work around. Use Process Monitor to see what it needs. https://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
What's the harm of giving a single program like this admin rights? All it can do is scan, basically. What threat would that pose to the computer or network?
Privilege escalation, running a program or service with more rights and it needs as how people are able to do it in most cases. It also will give the user access (full control) to any files through the file dialog box inside the program as it will be running with admin rights as well.
Yeah, that's technically true. But for this software, you setup the directory to scan to and they hit a button and it scans. Besides, if you knew these users...