Our ISP's "solutions consultant" just came through the door and didn't even know we were already a customer... She looked over at the reception desk and saw a Yealink phone and said "you must be on our managed services plan.." um no...
Anyway, she said something about making sure we're registered with "NENA" (or something that sounds similar anyway) for e911? I've never heard of it, had to try multiple searches to even find something related to 911... She claimed it's like $250 for a business to register and absolutely necessary. Anybody heard of such a thing?