@JaredBusch said in Edge Router Lite vs Edge Router:

@fuznutz04 said in Edge Router Lite vs Edge Router:

I can say that I've pushed Ubiquiti's lowest model EdgeMax, the ERX, pretty far for what it is in regards to throughput, VPN, hosting services behind it, etc.

It just laughed at me and kept going.

The ER-X actually has a better processor than the ERL

Yeah, those things are beasts.

The only problem I ever had with and ER-X was that one time, it just locked up and I couldnt see what was causing the problem because there was no console port. I had to break out the paper clip. But that device is still running at my office, as well as my house, and 2 other businesses.

However after that incident, I started going with the ER-lite.

I can say that I've pushed Ubiquiti's lowest model EdgeMax, the ERX, pretty far for what it is in regards to throughput, VPN, hosting services behind it, etc.

It just laughed at me and kept going.

@JaredBusch said in Edge Router Lite vs Edge Router:

@fuznutz04 said in Edge Router Lite vs Edge Router:

I've been recommending and installing the ER-Lite routers for small office deployments with zero problems. But these deployments were always for about 20-25 users. At what point (user count) would we recommend going to the next model up, the Edge Router (ER-8)

In this specific scenario, I am looking at a 70 person office.

It really just comes down to traffic.

How much are the users actually doing that traverses the WAN will affect how much the router will be processing.

I use the ER PoE for a main office scenario, just because I am lazy and like having the switch chip and built in PoE for any wireless gear.

At this point, so much is unknown. This is more of a general question to "get in the ballpark" They will have at least 70 PCs, 70 VoIP phones going to a cloud PBX. I don't know about onsite services or anything else at the moment.

@Breffni-Potter said in Edge Router Lite vs Edge Router:

Given the price of the Edge Router. Might as well do it at the 30-35 mark.

Yeah, price points on these things are so small compared to historical competitors.

I've been recommending and installing the ER-Lite routers for small office deployments with zero problems. But these deployments were always for about 20-25 users. At what point (user count) would we recommend going to the next model up, the Edge Router (ER-8)

In this specific scenario, I am looking at a 70 person office.

@scottalanmiller

It's on my list. First, I need to do some reading up on 2016.

Windows updates on 2 Hyper-V 2012 hosts. Riveting stuff.

Trying to figure out a useful purpose for an old Dell venue pro tablet that I have laying around. So far, Netflix has been it's main purpose.

Just found out my cable company doubled my DL speed from 15 to 30, and increased my UL speed from 2 to 3. Same price. Woo woo!

Trying to explain to a customer that lowering his internet speed to save a few bucks, normally just isn't worth it. He has no onsite services at all. Everything is cloud based. sigh

@scottalanmiller If I were you, I would go to a large open field, and using rocks, spell out SOS so someone can help. This is truly crisis mode at this point.

In case anyone else is wondering, you can easily schedule OS ticket to fetch emails, by setting up a cron job that "runs" the cron.php file in the OSTicket directory. Just open up /etc/crontab and enter this line:

***Assumes your php directory and OSTicket install are at the locations specified below.

This causes OSTicket to poll the mailbox that is defined in the OSTicket email setup area in the OSTicket GUI, every 5 minutes.

*/5 *     * * * root /usr/bin/php /var/www/html/helpdesk/api/cron.php

@JaredBusch

So in this case, I was able to get it working by issuing the following commands.

#Allow httpd process to make connection over the internet and send mail.
setsebool -P httpd_can_sendmail 1
setsebool -P httpd_can_network_connect 1
#Restart Apache
apachectl restart

By following these instructions: http://osticket.com/forum/discussion/77982/resolved-smtp-office365-issue

Still learning about SELINUX bit by bit.

@scottalanmiller Specifically, I'm about to create a cron job that polls a mailbox via POP. Apparently, there is no built in function/task within OSTicket to do this, UNLESS an agent is logged into the system. Any "automatic" polling must be scheduled via cron.

Renewing a cert, fiddling with OSTicket, and writing documentation.

@scottalanmiller I'm only checking on mobile and it's the new site

I see the new one with the falls.

@JaredBusch Thanks!

@Minion-Queen

That would be great! Just let me know what day/time works best.

@JaredBusch said in Installing osTicket 1.10 on CentOS 7:

@fuznutz04 said in Installing osTicket 1.10 on CentOS 7:

@fuznutz04 said in Installing osTicket 1.10 on CentOS 7:

So configuring OSTicket to fetch emails from an Office365 Exchange Online Kiosk account is not working correctly.

Anyone else have issues setting up email retrieval on OSTicket? (installed on CentOS7)

So both polling of a POP box and sending via SMTP both do not work, and it is due to SELinux. Disabling it allows both sending/polling to work properly.

You need to allow the ports to be used. Not at my desk to look that up. I do something in my owncloud guide.

Awesome, I'll see if I can find it when I'm also back at my desk.