Teamviewer hacked
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@JaredBusch said
I have never really liked it. It was decent for a free to use product. I never liked their price, because other purchasable solutions were better.
Yeah I should quantify that, for the free version. They were definitely pricey. (Though very willing to negotiate.)
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@BRRABill said in Teamviewer hacked:
Dang, I like TeamViewer.
Always found it so ridiculously expensive. Good product, but never cost competitive.
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@BRRABill said in Teamviewer hacked:
@JaredBusch said
I have never really liked it. It was decent for a free to use product. I never liked their price, because other purchasable solutions were better.
Yeah I should quantify that, for the free version. They were definitely pricey. (Though very willing to negotiate.)
Their competition starts much lower and is also willing to negotiate.
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I'm sure that if you press TV today, they'd negotiate pretty well
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@scottalanmiller said in Teamviewer hacked:
I'm sure that if you press TV today, they'd negotiate pretty well
They also were willing to do monthly when I looked into it. Something like $39 a month for one tech. Was very competitive at the time.
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No real updates on this. Same sorts of back and forth it looks like.
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@BRRABill said in Teamviewer hacked:
No real updates on this. Same sorts of back and forth it looks like.
Noooooooooo no no. No update. No hack. Ssshhhhh all is ok now.
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One of the things that confounds me a bit is the people who are saying they were hacked, and had "strong passwords" and 2FA on TeamViewer because they were concerned about security, yet had no login setup on their PC, and stored all their banking/eBay/payPal/Amazon info in their browser?
I'm not saying TV wasn't breached. But, it would have had to have be a breach of their entire system for 2FA to also fail, correct? I mean, this is more than stealing passwords. The whole system would have to be broken or not implemented properly.
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Also, if you read through the news reporting, the two events that happened are made to sound like the y are related.
"TeamViewer users say their computers were hijacked and bank accounts emptied all while the software company's systems mysteriously fell offline. TeamViewer denies it has been hacked."
But people on those reddit threads have been saying this has been happening to them for months. So, people were getting their bank accounts drained, see TeamViewer doing it, and just now it is coming out?
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@BRRABill said in Teamviewer hacked:
Also, if you read through the news reporting, the two events that happened are made to sound like the y are related.
"TeamViewer users say their computers were hijacked and bank accounts emptied all while the software company's systems mysteriously fell offline. TeamViewer denies it has been hacked."
But people on those reddit threads have been saying this has been happening to them for months. So, people were getting their bank accounts drained, see TeamViewer doing it, and just now it is coming out?
Most of the stories in the reddit thread are in the last 1-2 weeks from what I noticed.
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Not really much chatter this week about this.
TV is still claiming it was weak passwords and that their 2FA was in fact not compromised. For all the clamoring on reddit, no one has submitted anything to TV yet.
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GFI came up with a solution to assisting with this issue.
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@DustinB3403 said in Teamviewer hacked:
GFI came up with a solution to assisting with this issue.
So did I
http://howto-uninstall.windowsuninstaller.org/wp-content/uploads/2013/08/Uninstall-TeamViewer-8.jpg
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@MattSpeller said in Teamviewer hacked:
@BRRABill said in Teamviewer hacked:
No real updates on this. Same sorts of back and forth it looks like.
Noooooooooo no no. No update. No hack. Ssshhhhh all is ok now.
Is Teamviewer taking a page out of Lenovo's book?
SuperPhish is found, quickly reclassify a bunch of product lines to consumer before admitting to SuperPhish. "But it was only on consumer lines of products!"
I don't see how it could make any difference, but wouldn't surprise me to find out they're trying some sort of cover up.
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@travisdh1 I don't honestly know
Companies immediately lose 100% of my trust when they handle stuff like this poorly. Teamviewer is a spectacular example.
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@MattSpeller said
@travisdh1 Companies immediately lose 100% of my trust when they handle stuff like this poorly. Teamviewer is a spectacular example.
How are they handling it poorly?
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@BRRABill said in Teamviewer hacked:
@MattSpeller said
@travisdh1 Companies immediately lose 100% of my trust when they handle stuff like this poorly. Teamviewer is a spectacular example.
How are they handling it poorly?
Denial, lack of communication and action
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@BRRABill said in Teamviewer hacked:
@MattSpeller said
@travisdh1 Companies immediately lose 100% of my trust when they handle stuff like this poorly. Teamviewer is a spectacular example.
How are they handling it poorly?
"No hack occurred, nothing to see here"
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@BRRABill said in Teamviewer hacked:
@MattSpeller said
@travisdh1 Companies immediately lose 100% of my trust when they handle stuff like this poorly. Teamviewer is a spectacular example.
How are they handling it poorly?
At a minimum all I ask is to send out a notice to all customers of EXACTLY what is happening and why. Remediation steps would be a nice addition.
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@MattSpeller said
At a minimum all I ask is to send out a notice to all customers of EXACTLY what is happening and why. Remediation steps would be a nice addition.
I think they basically did that. They said they were not hacked, it was weak passwords (which they later said was too strongly worded), and that people should take advantage of their other security things they already had in place.
It seems now they are FORCING people to use these security measures. So, much better for security, but it will probably drive away people who don't want to be bothered.