LastPass changes
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If this was real life and you had a person in your town that was known for going back on their work and not being trustworthy. But then they offered to keep your data safe for you. Would you go "well they never lies about THIS issue" or "their general issues with integrity have never been around passwords before" and then trust them with your data?
Hell no. People you can't trust are people you can't trust. You don't get magical lines like this. Just because the data is critical and worth way more money doesn't mean that you can suddenly trust them when before you couldn't. It doesn't work that way.
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Or let's try this conversation as an example...
CEO: "Who has access to our secure data?"
You: "Us and, of course, LMI."
CEO: "Ah yes, LMI, our security vendor. We can trust them with the keys to our company data?"
You: "Sure we can. I mean, they've been untrustworthy before and we have no reason to feel that they could be trusted now. They don't have a good track record or anything and they have general issues with integrity. But, you know, that was before we gave them our data so I'm sure we can trust them THIS TIME."
Suddenly it doesn't sound so unrelated, right?
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The question begs to be asked... Whom do you now trust as an alternative to LMI for remote support for remote users?
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@wrx7m said:
The question begs to be asked... Whom do you now trust as an alternative to LMI for remote support for remote users?
There are many choices. We [NTG] moved to ScreenConnect. We were an non-free LMI customer before that, but they went nuts and we won't do business with them now. It had nothing with it being free or not, it was that they weren't a good company anymore.
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@scottalanmiller I started with LMI when they were free and stuck with them and paid 200 bucks a year. Last year they increased it without any notification to over $400 and so I checked out TeamViewer but they are still more expensive (at least they were when I last checked).
The main thing I liked about it after the price increase was that ninite pro had an auto updater for it. They also have one for TeamViewer. Do you know if ScreenConnect requires admin rights for updates?
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@wrx7m said:
The main thing I liked about it after the price increase was that ninite pro had an auto updater for it. They also have one for TeamViewer. Do you know if ScreenConnect requires admin rights for updates?
If you have the full screenconnect agent installed, it runs as admin, so it can update itself.
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@wrx7m said:
@scottalanmiller I started with LMI when they were free and stuck with them and paid 200 bucks a year. Last year they increased it without any notification to over $400 and so I checked out TeamViewer but they are still more expensive (at least they were when I last checked).
The main thing I liked about it after the price increase was that ninite pro had an auto updater for it. They also have one for TeamViewer. Do you know if ScreenConnect requires admin rights for updates?
Have you tried reaching out to TeamViewer?
I contacted them as a small shop and they offered a very low monthly cost. Much less than $200 a month. Much less than $100. At least for a 1 person shop.
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That's pretty cool. We did that with ScreenConnect and got a good deal. SC is not hosted, we host it ourselves currently on Azure but moving to DigitalOcean (someday.)
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I really like TeamViewer.
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@Nic said:
I've heard good things about Dashlane too.
My boss uses dash lane. He thinks it does form filling better. In fact he used lastpass, dash lane and something else at the same time for comparitive purposes.
I think the other was roboform... Dash lane was the favourite.
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Where does Webroot stand on this? Are they reconsidering their relationship with LastPass now that LP was purchased by LMI?
