Skype for Business and IP Phones



  • So after reading about the new PSTN options that Skype for Business offers, I wondered if they also supported an IP phones in their new cloud PBX offering?

    It looks like they do.
    http://partnersolutions.skypeforbusiness.com/solutionscatalog/ip-phones

    Even include the Yeahlink phones we all know and love.


  • Service Provider

    @Dashrender said:

    So after reading about the new PSTN options that Skype for Business offers, I wondered if they also supported an IP phones in their new cloud PBX offering?

    It looks like they do.
    http://partnersolutions.skypeforbusiness.com/solutionscatalog/ip-phones

    Even include the Yeahlink phones we all know and love.

    That is because Skype for Business is just Lync. Lync always worked with SIP phones.



  • We have been part of the beta testing on that. It works really well. Except that SfB still has crashing issues :P



  • $15 per user per month for the PBX option seems like to much.

    My local ISP will install a fully managed (with dedicated wiring, switches, internet connection and phone) for $20/user/month.



  • Remember this is all tied in to the Microsoft Ecosystem. So you are paying for "premium" services of being able to make a call from outlook :)



  • @Minion-Queen said:

    Remember this is all tied in to the Microsoft Ecosystem. So you are paying for "premium" services of being able to make a call from outlook :)

    LOL - do people actually do that?

    I've been seeing pictures and video of West Coast tech companies for years, but never seen one in person. The idea of no walls, very little if any dedicated space to a specific person, the need to wear headphones to block the rest of the world out while you attempt to work.

    I took a tour of Drop Box last week. Holy Sh*t those places are real. Almost no one over the age of 30 (in fact, only saw two people we were sure were older than 30). Not a cube wall in site! All the conference rooms had transparent glass walls/doors. 70%+ were wearing headphones, nearly every desk had a Cisco phone on it.

    I asked about using softphones, they said they exist, but almost no one uses them.

    There was a cafeteria in both buildings, with amazing food along with a bar that was stocked with at least 15 kinds of beer. There was also a shelf with some booze on it, but apparently a few years ago there was an issue with some interns so that was really cut back.

    In all of the work areas there were 15 ft long islands with drawers full of candy bars, energy drinks, gum, etc. In the middle, a mini fridge with Monster drinks and other colas.

    There was a vending machine with computer components (Keyboards, mice, iPads, etc) anyone could just swipe their badge and get anything they wanted. Of course if you take to much, you'll get canned.



  • @Dashrender said:

    @Minion-Queen said:

    Remember this is all tied in to the Microsoft Ecosystem. So you are paying for "premium" services of being able to make a call from outlook :)

    LOL - do people actually do that?

    I've been seeing pictures and video of West Coast tech companies for years, but never seen one in person. The idea of no walls, very little if any dedicated space to a specific person, the need to wear headphones to block the rest of the world out while you attempt to work.

    I took a tour of Drop Box last week. Holy Sh*t those places are real. Almost no one over the age of 30 (in fact, only saw two people we were sure were older than 30). Not a cube wall in site! All the conference rooms had transparent glass walls/doors. 70%+ were wearing headphones, nearly every desk had a Cisco phone on it.

    I asked about using softphones, they said they exist, but almost no one uses them.

    There was a cafeteria in both buildings, with amazing food along with a bar that was stocked with at least 15 kinds of beer. There was also a shelf with some booze on it, but apparently a few years ago there was an issue with some interns so that was really cut back.

    In all of the work areas there were 15 ft long islands with drawers full of candy bars, energy drinks, gum, etc. In the middle, a mini fridge with Monster drinks and other colas.

    There was a vending machine with computer components (Keyboards, mice, iPads, etc) anyone could just swipe their badge and get anything they wanted. Of course if you take to much, you'll get canned.

    Can I go work for DropBox?



  • What was equally amazing.. with all that food everywhere, I don't recall seeing that many over weight people.



  • @Dashrender If they're all under 30, their "adult" metabolism hasn't kicked in yet, ha ha ha.



  • @dafyre said:

    @Dashrender If they're all under 30, their "adult" metabolism hasn't kicked in yet, ha ha ha.

    lol hadn't considered that.


  • Service Provider

    @Dashrender said:

    $15 per user per month for the PBX option seems like to much.

    My local ISP will install a fully managed (with dedicated wiring, switches, internet connection and phone) for $20/user/month.

    That's still REALLY high.



  • @scottalanmiller said:

    @Dashrender said:

    $15 per user per month for the PBX option seems like to much.

    My local ISP will install a fully managed (with dedicated wiring, switches, internet connection and phone) for $20/user/month.

    That's still REALLY high.

    What is? The vendor supplying/supporting everything (except power) from the phone all the way to the LEC? Don't get me wrong, I don't want to pay $20/u/m. But no out of pocket expense and they are going to run the cabling, install the switches, and manage the whole thing.. it's expensive, but only as much as Meraki is.


  • Service Provider

    @Dashrender said:

    @scottalanmiller said:

    @Dashrender said:

    $15 per user per month for the PBX option seems like to much.

    My local ISP will install a fully managed (with dedicated wiring, switches, internet connection and phone) for $20/user/month.

    That's still REALLY high.

    What is? The vendor supplying/supporting everything (except power) from the phone all the way to the LEC? Don't get me wrong, I don't want to pay $20/u/m. But no out of pocket expense and they are going to run the cabling, install the switches, and manage the whole thing.. it's expensive, but only as much as Meraki is.

    $15/u/m is quite high. What all are you getting for that? For that price (and some guaranteed length of contract) getting everything from the phone to the LEC seems like a huge win for the VoIP provider. How many users are you looking at?



  • @scottalanmiller said:

    $15/u/m is quite high. What all are you getting for that? For that price (and some guaranteed length of contract) getting everything from the phone to the LEC seems like a huge win for the VoIP provider. How many users are you looking at?

    $15 is what MS is charging for their Cloud PBX solution in O365 E5 $35/u/m total
    https://products.office.com/en-us/business/compare-more-office-365-for-business-plans

    What do you get for that extra $15/u/m

    1. Advanced security for your data, that helps protect against unknown malware and viruses and provides better zero-day protection to safeguard your messaging system

    2. Analytics tools for users (Power BI) and organizational insights (Delve Analytics)

    3. PSTN conferencing to allow invitees to join Skype for Business meetings by dialing in from a landline or mobile phone

    4. Cloud PBX for cloud-based call management to make, receive, and transfer calls across a wide range of devices



  • @Dashrender said:

    @scottalanmiller said:

    $15/u/m is quite high. What all are you getting for that? For that price (and some guaranteed length of contract) getting everything from the phone to the LEC seems like a huge win for the VoIP provider. How many users are you looking at?

    $15 is what MS is charging for their Cloud PBX solution in O365 E5 $35/u/m total
    https://products.office.com/en-us/business/compare-more-office-365-for-business-plans

    What do you get for that extra $15/u/m

    1. Advanced security for your data, that helps protect against unknown malware and viruses and provides better zero-day protection to safeguard your messaging system

    2. Analytics tools for users (Power BI) and organizational insights (Delve Analytics)

    3. PSTN conferencing to allow invitees to join Skype for Business meetings by dialing in from a landline or mobile phone

    4. Cloud PBX for cloud-based call management to make, receive, and transfer calls across a wide range of devices

    Perhaps all of those features are worth $15/u/m, but they aren't to me.

    This appears to be the only plan that supports cloud PBX.


  • Service Provider

    I thought that you were talking about your ISP?



  • @scottalanmiller said:

    I thought that you were talking about your ISP?

    No, the ISP is $20/u/m for all cabling, switches and connectivity, unlimited calling local.

    Figure the phones are $150, the cabling is $100 per phone, the switch is $20/phone. Figure the service is worth $4/u/m, means it takes around $270/$16 = 17 months to break even.

    That's a better deal than I thought it would be.


  • Service Provider

    My guess is that $4/u/m is high. Very high. I bet $2 is a lot closer. NTG doesn't cost $4 per month at all and we don't have any scale internally. We have a dedicated PBX just for us, multiple carriers and still don't hit $4. If we were doing something at scale, we might get to closer to $1!


  • Service Provider

    Suddenly $20/mo hits profit at 6 months!



  • Oh boy did I do that wrong.

    It should have been $270/$16 = 17 months.

    Yeah at $270/$19 = 14 months... Not sure where 6 came from?

    But yeah that is an awful lot. Better to buy the cable switches and phones outright.


  • Service Provider

    Plus they probably get the phones at discount, and the switches too. Shaving a few dollars there ads up quickly.


  • Service Provider

    And they likely redeploy stuff, so they might deploy gear that has already been paid for.


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