O365:Outlook Shared Mailbox issue

  • We have a few Shared Mailboxes. For some reason I have one person that the mailbox disappears from her OUTLOOK.

    There are 5 people assigned to the mailbox, the others do not seem to have a problem with accessing it,.. It shows up in the Mail Folder list, they can expand it, and check mail.

    However this one user can not...

  • What version of Outlook are we discussing?

  • @GregoryHall
    I have Office 2010 and it didn't 'connect' on mine either. the user will have either 2010 or 2007.

    I did remember something about open,. so I was able to File, Open, and go that route... Just seems odd that it was there, and then it dropped.