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    Can't Clear Space in iOS

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    • scottalanmiller
      scottalanmiller last edited by

      iOS 7.1 iPad 2 that is full and cannot update to iOS 8 until we clear space. Email reports 2.5 GB used by email but email is down to zero messages. Nothing in the inbox, nothing in trash, nothing in sent, etc. We have rebooted and still the usage doesn't change. Over 5K messages were removed but nothing changed.

      Any thoughts?

      thanksajdotcom 1 Reply Last reply Reply Quote 0
      • thanksajdotcom
        thanksajdotcom @scottalanmiller last edited by

        @scottalanmiller said:

        iOS 7.1 iPad 2 that is full and cannot update to iOS 8 until we clear space. Email reports 2.5 GB used by email but email is down to zero messages. Nothing in the inbox, nothing in trash, nothing in sent, etc. We have rebooted and still the usage doesn't change. Over 5K messages were removed but nothing changed.

        Any thoughts?

        Have you tried removing the account from the iPad completely?

        1 Reply Last reply Reply Quote 0
        • Minion Queen
          Minion Queen Banned last edited by

          Best way to deal with that is connect it to a desktop and do it via ITunes.

          1 Reply Last reply Reply Quote 0
          • JaredBusch
            JaredBusch last edited by

            I gave up doing updates over the air because of the space requirements.

            A couple good games and Office for iPad pretty much fill up a 16 gb model anymore.

            1 Reply Last reply Reply Quote 0
            • scottalanmiller
              scottalanmiller last edited by

              Looks like using iTunes is going to be the answer for the update. But no idea what to do to reclaim the space used up by email 😞

              1 Reply Last reply Reply Quote 0
              • Minion Queen
                Minion Queen Banned last edited by

                Totally delete the email accounts. All of them.

                thanksajdotcom 1 Reply Last reply Reply Quote 0
                • thanksajdotcom
                  thanksajdotcom @Minion Queen last edited by

                  @Minion-Queen said:

                  Totally delete the email accounts. All of them.

                  That's what I said!

                  1 Reply Last reply Reply Quote 0
                  • nadnerB
                    nadnerB last edited by

                    Have you tried nuking the email accounts?

                    lol, sorry. Couldn't resist 😛

                    1 Reply Last reply Reply Quote 0
                    • scottalanmiller
                      scottalanmiller last edited by

                      I can't imagine that I will get my father in law to blow away the email account.

                      1 Reply Last reply Reply Quote 0
                      • Minion Queen
                        Minion Queen Banned last edited by

                        Unless he has a Pop account it shouldn't matter. As soon as you reinstall it, it should all come right back.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmiller
                          scottalanmiller last edited by

                          Yup, it's a POP account. He works for a non-profit and the "IT guy" there is taken the company for a ride. He is screwing them out of money left and right but they don't care.

                          Dashrender 1 Reply Last reply Reply Quote 0
                          • Minion Queen
                            Minion Queen Banned last edited by

                            Wow. Most non-profits are really bad with their $$.

                            scottalanmiller 1 Reply Last reply Reply Quote 2
                            • scottalanmiller
                              scottalanmiller @Minion Queen last edited by scottalanmiller

                              @Minion-Queen said:

                              Wow. Most non-profits are really bad with their $$.

                              It's taught me to never donate. I see the whole non-profit system as massively corrupt and not in anyone's real interest.

                              Non-profits are generally run by the rich, especially by old money inherited rich, and used as nothing more than a way to get money into the pockets of people that they like.

                              1 Reply Last reply Reply Quote 0
                              • Dashrender
                                Dashrender @scottalanmiller last edited by

                                @scottalanmiller said:

                                Yup, it's a POP account. He works for a non-profit and the "IT guy" there is taken the company for a ride. He is screwing them out of money left and right but they don't care.

                                Even if it is a POP account, he seriously only has a copy of the email on his device?

                                Also, didn't you say he deleted ALL from the iPad? If he did delete all the messages, then there shouldn't be anything left to worry about anyhow.. so delete away and reconnect. Problem hopefully resolved.

                                scottalanmiller 1 Reply Last reply Reply Quote 0
                                • scottalanmiller
                                  scottalanmiller last edited by

                                  No, the email is everywhere, but he would never delete an account to fix something. Not worth discussing.

                                  Dashrender 1 Reply Last reply Reply Quote 0
                                  • scottalanmiller
                                    scottalanmiller @Dashrender last edited by

                                    @Dashrender said:

                                    Also, didn't you say he deleted ALL from the iPad? If he did delete all the messages, then there shouldn't be anything left to worry about anyhow.. so delete away and reconnect. Problem hopefully resolved.

                                    Yes, ALL email was deleted. Not a single message left on the device.

                                    So there is a bug on iOS, no matter what.

                                    Dashrender 1 Reply Last reply Reply Quote 0
                                    • Dashrender
                                      Dashrender @scottalanmiller last edited by

                                      @scottalanmiller said:

                                      No, the email is everywhere, but he would never delete an account to fix something. Not worth discussing.

                                      As AJ would say - OK then. .

                                      1 Reply Last reply Reply Quote 0
                                      • Dashrender
                                        Dashrender @scottalanmiller last edited by

                                        @scottalanmiller said:

                                        @Dashrender said:

                                        Also, didn't you say he deleted ALL from the iPad? If he did delete all the messages, then there shouldn't be anything left to worry about anyhow.. so delete away and reconnect. Problem hopefully resolved.

                                        Yes, ALL email was deleted. Not a single message left on the device.

                                        So there is a bug on iOS, no matter what.

                                        Sure, we were just looking for ways around it 🙂

                                        scottalanmiller 1 Reply Last reply Reply Quote 0
                                        • scottalanmiller
                                          scottalanmiller @Dashrender last edited by

                                          @Dashrender said:

                                          Sure, we were just looking for ways around it 🙂

                                          I know, but deleting the account will never happen.

                                          1 Reply Last reply Reply Quote 0
                                          • gjacobse
                                            gjacobse last edited by

                                            What other memory hogs do you have?
                                            Photos, Music, Application data?

                                            Does the device still show having data in mail?

                                            Interesting - Just looked at mine: 1.7GB of Photos / Camera.

                                            JaredBusch 1 Reply Last reply Reply Quote 0
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