Options to securely deliver electronic documents?
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We have a customer that is asking about delivering documents to their customers; securely.
Much like a bank would do it. They send you an email with instructions to visit their site, login, and download your file.
Anyone aware of a service that does this?
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Have you looked at zendto? I believe that is its main focus.
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@JasGot said in Options to securely deliver electronic documents?:
We have a customer that is asking about delivering documents to their customers; securely.
Much like a bank would do it. They send you an email with instructions to visit their site, login, and download your file.
Anyone aware of a service that does this?
I'd first review one of our previous discussions here. https://mangolassi.it/topic/9231/o365-and-encrypted-mail-to-other-email-systems
I don't trust those systems at all. I've personally been given other people's house and car titles through those. Yes, someone messed up in sending them to me, but those BBS systems exist to make people feel better, not to improve security.
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@JasGot said in Options to securely deliver electronic documents?:
We have a customer that is asking about delivering documents to their customers; securely.
Much like a bank would do it. They send you an email with instructions to visit their site, login, and download your file.
Anyone aware of a service that does this?
What do they define as delivering documents securely?
You'd need to host a site they can log in to, or use something else that requires an account they already have, such as requiring them to log in via a known MS or Google email. For example, send them a link of the doc(s) in OneDrive or Google Drive that requires them to authenticate.
Any other service that does this, you're just trusting that the correct person signs up for that "other service" to access the documents.
It works well for the bank because when your own bank does it, you already have an account to use to sign in and get get the doc.
In the case where a company wants to provide a document to a customer, then it needs to be with a service that the customer already has an account with or is capable of verifying the person before they create one to access it. If the company can, ideally they would make the document available via the service (OneDrive, Google Docs) to that specific customer's email. Then they'd be forced to sign up (if they don't have already) or use that email to access the docs.
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I've used mimecast as the document sender, not the requester, so I have no idea about the setup or pricing.
Fairly easy to use.
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@JasGot Thanks everyone. This was very helpful. And that other discussion was too.
After further discussion with them, they are only trying to protect the routing and account number for accounts. The same routing and account number that is printed on their check and sent through us mail.
They agreed, this level of secure transmission is not required.
Thanks.....
