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    Is VOIP.MS down?

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    • JaredBuschJ
      JaredBusch
      last edited by

      Disable the trunk for 2 minutes. Then toggle it back on.

      fwconsole trunk 
      # choose the one to toggle
      fwconsole reload
      

      f68e8251-8036-41d8-abd2-8ffa9b77e59e-image.png

      DashrenderD 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch
        last edited by

        HAHAHAHAHAHAHAAHAHAH
        99756ec9-3840-476f-a791-8a7914125207-image.png

        DashrenderD 1 Reply Last reply Reply Quote 1
        • DashrenderD
          Dashrender @JaredBusch
          last edited by

          @jaredbusch said in Is VOIP.MS down?:

          HAHAHAHAHAHAHAAHAHAH
          99756ec9-3840-476f-a791-8a7914125207-image.png

          yep.. saw that too

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @JaredBusch
            last edited by

            @jaredbusch said in Is VOIP.MS down?:

            Disable the trunk for 2 minutes. Then toggle it back on.

            fwconsole trunk 
            # choose the one to toggle
            fwconsole reload
            

            yeah I did that and the trunk finally came back.

            but now it' sjust busy

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @Dashrender
              last edited by

              @dashrender said in Is VOIP.MS down?:

              @jaredbusch said in Is VOIP.MS down?:

              Disable the trunk for 2 minutes. Then toggle it back on.

              fwconsole trunk 
              # choose the one to toggle
              fwconsole reload
              

              yeah I did that and the trunk finally came back.

              but now it' sjust busy

              Same just started failing thought the truck is registered.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @JaredBusch
                last edited by

                @jaredbusch said in Is VOIP.MS down?:

                @dashrender said in Is VOIP.MS down?:

                @jaredbusch said in Is VOIP.MS down?:

                Disable the trunk for 2 minutes. Then toggle it back on.

                fwconsole trunk 
                # choose the one to toggle
                fwconsole reload
                

                yeah I did that and the trunk finally came back.

                but now it' sjust busy

                Same just started failing thought the truck is registered.

                at least I stave off some JB scorn for a min or three.

                1 Reply Last reply Reply Quote 0
                • syko24S
                  syko24
                  last edited by

                  Looks like it is resolved now!!

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @syko24
                    last edited by

                    @syko24 said in Is VOIP.MS down?:

                    Looks like it is resolved now!!

                    Some calls have started flowing.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      getting into the portal sucks. I am sure it is overloaded with users.

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        down again. or struggling heavily under load.

                        58c6e8bc-342e-4f0c-9428-3783fecff178-image.png

                        826b43dd-c511-443e-9bc1-19b00525e200-image.png

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          First time I've been able to get to the website since this started

                          bccf9ee4-9a6f-4fb6-908f-7ba37ede7b4a-image.png

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by Dashrender

                            Looks like resolution is working pretty well once again.

                            1 Reply Last reply Reply Quote 0
                            • syko24S
                              syko24
                              last edited by

                              And they are down again...

                              Hope they get this resolved by tomorrow. Hard to explain to customers what exactly is happening.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @syko24
                                last edited by

                                @syko24 said in Is VOIP.MS down?:

                                And they are down again...

                                Hope they get this resolved by tomorrow. Hard to explain to customers what exactly is happening.

                                Damn.

                                1 Reply Last reply Reply Quote 0
                                • DanpD
                                  Danp
                                  last edited by

                                  It appears that they are using CloudFlare. I thought that using a service like this would help avoid / mitigate such problems.

                                  syko24S 1 Reply Last reply Reply Quote 0
                                  • syko24S
                                    syko24 @Danp
                                    last edited by

                                    @danp said in Is VOIP.MS down?:

                                    It appears that they are using CloudFlare. I thought that using a service like this would help avoid / mitigate such problems.

                                    According to posts on their Twitter, it looks like they switched over to CloudFlare after the fact.

                                    DanpD 1 Reply Last reply Reply Quote 1
                                    • DanpD
                                      Danp @syko24
                                      last edited by

                                      @syko24 OIC. I was wondering if that was the case.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @Danp
                                        last edited by

                                        Jeez.. down again?

                                        WTF?

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @Dashrender
                                          last edited by

                                          @dashrender said in Is VOIP.MS down?:

                                          Jeez.. down again?

                                          WTF?

                                          Looks like it's their website that's down
                                          a09f4c0c-e80a-4612-ba36-a619ad816a37-image.png

                                          I get resolution, so that's no longer the issue.

                                          and I can resolve chicago4.voip.ms as well - so at least service seems to still be functioning.

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            The following item has been updated:
                                            ORIGINAL ISSUE:
                                            Website and Service Issues
                                            LAST UPDATE: Friday 17, September 2021 11:10:53 AM (OPEN)
                                            We are currently experiencing intermittent issues with our website and customer portal.
                                            At this time, the customer portal and website are fully reachable however we continue to monitor closely to take quick action as well as for implementing any mitigation plan.
                                            The website and customer portal issues are not affecting the calls service.
                                            Issues and Maintenance
                                            https://link.edgepilot.com/s/749ac049/lhy1JqHscEK_V1bEv1JQVg?u=https://www.voip.ms/m/issuetracker.php?id=852

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