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    Is VOIP.MS down?

    Scheduled Pinned Locked Moved IT Discussion
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    • DashrenderD
      Dashrender
      last edited by

      First time I've been able to get to the website since this started

      bccf9ee4-9a6f-4fb6-908f-7ba37ede7b4a-image.png

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by Dashrender

        Looks like resolution is working pretty well once again.

        1 Reply Last reply Reply Quote 0
        • syko24S
          syko24
          last edited by

          And they are down again...

          Hope they get this resolved by tomorrow. Hard to explain to customers what exactly is happening.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @syko24
            last edited by

            @syko24 said in Is VOIP.MS down?:

            And they are down again...

            Hope they get this resolved by tomorrow. Hard to explain to customers what exactly is happening.

            Damn.

            1 Reply Last reply Reply Quote 0
            • DanpD
              Danp
              last edited by

              It appears that they are using CloudFlare. I thought that using a service like this would help avoid / mitigate such problems.

              syko24S 1 Reply Last reply Reply Quote 0
              • syko24S
                syko24 @Danp
                last edited by

                @danp said in Is VOIP.MS down?:

                It appears that they are using CloudFlare. I thought that using a service like this would help avoid / mitigate such problems.

                According to posts on their Twitter, it looks like they switched over to CloudFlare after the fact.

                DanpD 1 Reply Last reply Reply Quote 1
                • DanpD
                  Danp @syko24
                  last edited by

                  @syko24 OIC. I was wondering if that was the case.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @Danp
                    last edited by

                    Jeez.. down again?

                    WTF?

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @Dashrender
                      last edited by

                      @dashrender said in Is VOIP.MS down?:

                      Jeez.. down again?

                      WTF?

                      Looks like it's their website that's down
                      a09f4c0c-e80a-4612-ba36-a619ad816a37-image.png

                      I get resolution, so that's no longer the issue.

                      and I can resolve chicago4.voip.ms as well - so at least service seems to still be functioning.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        The following item has been updated:
                        ORIGINAL ISSUE:
                        Website and Service Issues
                        LAST UPDATE: Friday 17, September 2021 11:10:53 AM (OPEN)
                        We are currently experiencing intermittent issues with our website and customer portal.
                        At this time, the customer portal and website are fully reachable however we continue to monitor closely to take quick action as well as for implementing any mitigation plan.
                        The website and customer portal issues are not affecting the calls service.
                        Issues and Maintenance
                        https://link.edgepilot.com/s/749ac049/lhy1JqHscEK_V1bEv1JQVg?u=https://www.voip.ms/m/issuetracker.php?id=852

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                        • DashrenderD
                          Dashrender
                          last edited by

                          Well this is new for them

                          3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                          syko24S 1 Reply Last reply Reply Quote 0
                          • syko24S
                            syko24 @Dashrender
                            last edited by

                            @dashrender said in Is VOIP.MS down?:

                            Well this is new for them

                            3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                            I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                            DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @syko24
                              last edited by

                              @syko24 said in Is VOIP.MS down?:

                              @dashrender said in Is VOIP.MS down?:

                              Well this is new for them

                              3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                              I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                              yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...

                              but now that they have "fixed" that.. perhaps they are being attacked directly.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @Dashrender
                                last edited by

                                @dashrender said in Is VOIP.MS down?:

                                @syko24 said in Is VOIP.MS down?:

                                @dashrender said in Is VOIP.MS down?:

                                Well this is new for them

                                3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                                I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                                yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...

                                but now that they have "fixed" that.. perhaps they are being attacked directly.

                                But my Trunks are still up - but now the service has gone to shit..
                                customers are complaining

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @syko24
                                  last edited by

                                  @syko24 said in Is VOIP.MS down?:

                                  @dashrender said in Is VOIP.MS down?:

                                  Well this is new for them

                                  3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                                  I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                                  They have always been publicly posted.

                                  Even if not, you cannot hide them.

                                  So no idea wtf you think could be changed.

                                  syko24S K 2 Replies Last reply Reply Quote 0
                                  • syko24S
                                    syko24 @JaredBusch
                                    last edited by

                                    @jaredbusch said in Is VOIP.MS down?:

                                    @syko24 said in Is VOIP.MS down?:

                                    @dashrender said in Is VOIP.MS down?:

                                    Well this is new for them

                                    3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                                    I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                                    They have always been publicly posted.

                                    Even if not, you cannot hide them.

                                    So no idea wtf you think could be changed.

                                    Agreed. I just mean all the targets were posted in a nice list.

                                    1 Reply Last reply Reply Quote 0
                                    • K
                                      krzykat @JaredBusch
                                      last edited by

                                      @jaredbusch What if they get some new IP's to route their web stuff through those? Obviously they could get attacked as well, but perhaps it would take whoever is attacking some time or they'd lose some interest.

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                                      • syko24S
                                        syko24
                                        last edited by

                                        Voip.ms website is up currently if you need to make changes.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @syko24
                                          last edited by

                                          @syko24 said in Is VOIP.MS down?:

                                          Voip.ms website is up currently if you need to make changes.

                                          I got a copy of the bill yesterday at one point. Already started the port out process.

                                          I also set failover on all numbers. So hopefully if only the link to the PBX fails, they can still reroute calls. But not expecting much.

                                          Because inbound calls were not even seemingly hit their system yesterday at times.

                                          1 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            Claimed as a malicious attack on Twitter. Almost certainly is based on what has been happening.

                                            https://twitter.com/revil92457183/status/1439275794942005253?s=21

                                            12269533-3349-4947-A505-C07D20C6870F.jpeg

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