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    Restoring a domain controller

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    • DashrenderD
      Dashrender @Reid Cooper
      last edited by

      @Reid-Cooper said:

      No you had it right. It should point to itself as the primary DNS and only go over the network if its own DNS server fails. This dramatically reduces latency and load on the network.

      I suppose, but in the SMB latency shouldn't be that big of an issue. I'd rather my DC boot faster by having it point to another DNS server as the primary and itself as a secondary.

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        CB - if you can afford the downtime, take DC-01 offline and make an image of it using something like Clonezilla. Then restore that image into your test environment and see if you have the same issues.

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        • C
          Carnival Boy
          last edited by

          I can shut the server down, back it up, and then restore it, and it works just fine. It's just backing it up whilst online that causes the problem.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            Have you opened a case with Veeam? Since a cold image works it definitely sounds like an issue with the way Veeam is backing things up.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • C
              Carnival Boy
              last edited by

              I'm not sure about that. If I shut it down, services are shut down cleanly. If I backup live, it needs to boot into AD services non-authoritative restore mode. My understanding is that this is a Windows process and not really anything to do with Veeam.

              I'd rather hold off calling Veeam until I've explored a few more avenues. I could test it with another backup product like Unitrends, I suppose. That could eliminate Veeam being the cause.

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              • C
                Carnival Boy
                last edited by

                Some success:

                I restored the PDC and let it boot twice and do it's non-authoritive restore thingy. As I mentioned in the OP, AD initially looks ok but after a few minutes it fails and I can't open AD users & computers.

                I then restored the second DC. This DC doesn't have any primary roles.

                After restoring the second DC, everything appears to be working. I can open AD users & computers on both DCs and I can add a PC to the domain.

                I shouldn't have to restore the second DC, should I? The PDC should fix itself if it can't find it, shouldn't it?

                So what do you think might be going on?

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                • Reid CooperR
                  Reid Cooper
                  last edited by

                  Correct, restoring a secondary DC is not recommended. Once a main DC is up and working, subsequent DCs should be built fresh rather than restored to avoid database issues.

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                  • DashrenderD
                    Dashrender
                    last edited by

                    are you sure of the locations of all of the roles including the Global Catalog?

                    1 Reply Last reply Reply Quote 0
                    • C
                      Carnival Boy
                      last edited by

                      I'm not sure of anything! Will check and report back.....

                      1 Reply Last reply Reply Quote 0
                      • C
                        Carnival Boy
                        last edited by

                        netdom /query FSMO shows that all roles are on the PDC.

                        AD Sites & Services shows that both DCs are Global Catalogs.

                        Anything else I should check?

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                        • DashrenderD
                          Dashrender
                          last edited by

                          When the restored DC is failing, what does Active Directory Best Practices Analyzer tell you is going on?

                          1 Reply Last reply Reply Quote 0
                          • C
                            Carnival Boy
                            last edited by

                            On both the live and restored DC, BPA is only giving one error - "The PDC emulator operations master in this forest is not configured to correctly synchronize time from a valid time source"

                            Could time be an issue?

                            Other than that, there are two other warnings on both the live and restored DC - "All OUs in this domain should be protected from accidental deletion" and "The DC should comply with the recommended best practices guidelines because it is running on a VM"

                            I also get a few warnings on the restored DC relating to the fact that AD hasn't been backed within the last 8 days, which I assume is because I'm restoring an old backup, and can be safely ignored.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • C
                              Carnival Boy
                              last edited by Carnival Boy

                              Whoops. I ran BPA too soon and didn't give AD time to properly fail. Ran it again and get a load of errors beginning with "BPA is not able to collect data about...". The first one being "BPA is not able to collect data about.the name of the forest from the domain controller DC-01." and so on and so on.

                              I guess it can't analyze AD if AD isn't working.

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                              • DashrenderD
                                Dashrender
                                last edited by

                                This is just odd.

                                I'm currently out of ideas. I'd say open a case with Veeam and/or Microsoft (yeah it will cost ya).

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Carnival Boy
                                  last edited by

                                  @Carnival-Boy said:

                                  I can shut the server down, back it up, and then restore it, and it works just fine. It's just backing it up whilst online that causes the problem.

                                  That's just how databases work. They can't be backed up live reliably. They need to be taken offline to get a reliable backup typically.

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                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    Have you opened a case with Veeam? Since a cold image works it definitely sounds like an issue with the way Veeam is backing things up.

                                    Veeam doesn't handle the snapshot, that is the hypervisor. Veeam backs up what it is given.

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                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Not sure that I saw what the hypervisor is here. Is it Vmware or HyperV?

                                      If VMware, are the VMTools definitely installed?

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Carnival Boy
                                        last edited by

                                        @Carnival-Boy said:

                                        On both the live and restored DC, BPA is only giving one error - "The PDC emulator operations master in this forest is not configured to correctly synchronize time from a valid time source"

                                        Could time be an issue?

                                        Yes, if the time is off, DCs cannot sync.

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @Carnival Boy
                                          last edited by

                                          @Carnival-Boy said:

                                          When I run nslookup from a command prompt, it works ok (displays the default server and address).

                                          However, when I run nslookup from within DNS manager (right click on the server and select "Launch nslookup" it says:
                                          Default Server: UnKnown
                                          Address: fe80::704f::3fe7:6795:d3c7

                                          That address is an IPV6 address, right?

                                          Yes that is IPv6

                                          Sounds like DNS is misconfigured and can't do a lookup on its own.

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                                          • DashrenderD
                                            Dashrender @Carnival Boy
                                            last edited by

                                            @Carnival-Boy said:

                                            When I run nslookup from a command prompt, it works ok (displays the default server and address).

                                            However, when I run nslookup from within DNS manager (right click on the server and select "Launch nslookup" it says:
                                            Default Server: UnKnown
                                            Address: fe80::704f::3fe7:6795:d3c7

                                            That address is an IPV6 address, right?

                                            Also, in DNS manager, there are NS entries for our old DC, which is no longer part of the domain, and also an NS entry for our file server which used run DNS but doesn't any more. Should I delete this entries. Do they make a difference?

                                            I completely missed this post. As Scott pointed out, it does look like DNS is what's not working - this probably explains why when you restore the other DC things work as you desire because DC-1 is relying on DC-2 to make DNS work correctly (though that wouldn't explain why an offline backup that's restored works - so that's still odd).

                                            What happens if you skip the non authoritative restore after restoring the backup?

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