This app has been blocked for your protection



  • I have a client with an older program that suddenly stopped working on Windows 10. I have seen a few articles about enabling the hidden administrator account, install the program, and then disable the administrator account.

    In this case, it's not about installing, it's about running the program. It installs, but when using the users account (who is an administrator just not THE administrator) we keep running into this. Any workarounds?

    2020-04-27_16-31.png



  • Any chance that someone blacklisted it somewhere?



  • Pretty doubtful, this is a home user PC and not part of any environment that I.T. would be managing.



  • Assume you've tried various compatibility mode settings?



  • @notverypunny said in This app has been blocked for your protection:

    Assume you've tried various compatibility mode settings?

    Yes, I have. No luck.



  • I think that you can add an exception to the UAC console for the .exe. It may also call another file during execution and could trigger on the 1st one for bad behavior. Process explorer from Sysinternals should show up calls and handles connected to this app.



  • We've been seeing this a lot lately. Programs that have been working for a long time have stopped with this same pop up. Haven't dug into it yet. Was good reason for the customer to upgrade.



  • @CCWTech : This can usually be fixed by finding the exe, right clicking and choosing properties, and then checking the "Unblock" checkbox at the bottom right of the General tab.



  • Saw this again this morning. It was in installer for a driver. The wrapper was the problem. With the red error box still on the screen, I went the to temp folder where it had decompressed and copied the actual driver out, then finished with the red box.

    When the red box closed the temp folder was deleted, but since I had already copies the actual installer exe out of there, I just ran it and all was fine!



  • @JasGot said in This app has been blocked for your protection:

    Saw this again this morning. It was in installer for a driver. The wrapper was the problem. With the red error box still on the screen, I went the to temp folder where it had decompressed and copied the actual driver out, then finished with the red box.

    When the red box closed the temp folder was deleted, but since I had already copies the actual installer exe out of there, I just ran it and all was fine!

    Was this while installing or running the program? (that you got the error and fixed it)



  • @CCWTech said in This app has been blocked for your protection:

    Was this while installing or running the program? (that you got the error and fixed it)

    Installing. In THIS case, Windows did not like the wrapper the installer came in.



  • @JasGot said in This app has been blocked for your protection:

    @CCWTech said in This app has been blocked for your protection:

    Was this while installing or running the program? (that you got the error and fixed it)

    Installing. In THIS case, Windows did not like the wrapper the installer came in.

    Ok, it installs correctly and works in the built in Administrator account. That may have to be a work around (or client just needs to update software). The amount of tech time is going to be very expensive continuing to troubleshoot this for a rather inexpensive software package.



  • Is the OS updated? Are you running a solid AV program?



  • @Grey said in This app has been blocked for your protection:

    Is the OS updated? Are you running a solid AV program?

    Yes OS is updated and using Bitdefender. Also disabled Bitdefender.



  • Are you aware of the "UAC fix for unknown applications"? This may help you in a matter of 10 minutes. Worth a look, I suppose. Not that many years ago, I used to have to make CC Plus work on Windows 7 for a few customers. It was almost fun! 🙂 Haven't worked on forcing CC to run in a while....

    Link to app:
    https://docs.microsoft.com/en-us/archive/blogs/yongrhee/download-application-compatibility-toolkit-act-for-windows-10

    Please note, ver 5 is now longer current, but the instructions are the same.

    The crude instructions I follow:

    I decided to give this a whirl, and I can say first hand that it does work. 
    There’s just one thing…it’s not quite as simple as a few clicks. 
    The first time you go through the instructions it will probably take 3 or 4 minutes, 
    but each program you setup after that will probably take just a minute since you’ll understand what needs to be done.
    
    I’ve taken the liberty of modifying their directions ever so slightly to make them a bit easier, 
    and I’ve also thrown in a few screenshots to guide you along the way:
    
    
    1.Download (10.9MB) and install the Application Compatibility Toolkit.
    2.In the Start menu find the shortcut Microsoft Application Compatibility Toolkit 5.0\Compatibility Administrator. Right click it and click Run as administrator.
    3.In the left hand pane, right-click on the database under Custom Databases and select Create New, and select Application Fix.
    Vista UAC Application Fix
    4.Enter the name and other details of the application you want to alter behavior on and then browse to it to select it. Click Next.
    5.Click Next until you are in the Compatibility Fixes screen. On the Compatibility Fixes screen, find the item RunAsInvoker, and check it. Click Next and then Finish.
    6.Select File -> Save As. Save the file as a filename.SDB type file in a directory you will easily find it. Then copy the <filename>.sdb file to the Vista computer you want to alter the elevation prompt behavior on.
    7.Click Start -> All Programs -> Accessories. Right click Command Prompt and click Run as administrator.
    8.Run the command below:
    sdbinst <path>\<filename>.sdb
    For example, if you saved the .SDB file as abc.sdb in the c:\Windows folder, the command should be like this:
    sdbinst  c:\windows\abc.sdb
    It should prompt: Installation of <name> complete.
     
    Vista UAC Command Prompt
    
    I’m *guessing* that, before saving the file in Step 6, you can go back to Step 3 and add more “Application Fixes” to the database. That way you can execute just one database in the remaining steps.
    
    

Log in to reply